Before You Contact The Scanner Service Provider; Error Status - Fujitsu SP-1120 Operator's Manual

Chapter 7 Troubleshooting

7.4 Before You Contact the Scanner Service Provider

Please check the following items before contacting your
FUJITSU scanner dealer or an authorized FUJITSU scanner
service provider.
General
Item
Scanner model Example: SP-1120
name For details, refer to
Labels" (page
Serial No. Example: XXXX000001
For details, refer to
Labels" (page
Date of manufacture Example: 2015-02 (February 2015)
For details, refer to
Labels" (page
Date of purchase
Symptom
Frequency of
trouble
Warranty
Findings
"7.5 Checking the Product
84).
"7.5 Checking the Product
84).
"7.5 Checking the Product
84).

Error Status

■ Computer connection issues
Item
Operating system
(Windows)
Error message
Interface Example: USB interface
Interface controller
■ Feeding issues
Item
Paper type
Main purpose of use
Date of last cleaning
Date of consumable
replacement
Operator panel
status
Scanner
Overview
Findings
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Findings
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
TOP
Contents
Index
Introduction
Appendix
Glossary
82