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Removing Jammed Media
If media jams in the printer, check the following:
• Make sure the media is not curled, creased, or folded on the leading edge. Do not use media that
exhibits these problems.
• Check the media specifications to make sure you can use the media with your printer and your RIP
software. Check the RIP software manufacturers media guidelines.
• Set the Media Suction setting to a lower value on the product control panel.
Follow the steps here if media becomes jammed in the product.
1. Open the front cover.
2. Turn off the product.
Note: If you see a message on the product control panel and the product will not turn off, unplug the
power cable.
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