Test The Remote Scan Destination - Oce PlotWave 750 Operation Manual

Test the remote scan destination

Test the remote scan destination
Introduction
When you create the remote scan destination (FTP or SMB), use the "Test" button.
The test automatically executes the following 5 steps:
• Check the remote folder syntax.
• Check the validity of the hostname.
• Check the possibility of connecting to the remote host.
• Check if the remote destination exists.
• Check the possibility of writing to the remote destination.
When all of these 5 steps are completed successfully, the following message is displayed: "The
remote destination is valid."
Procedure
1. If one of these steps fails, an error message and error code are generated.
The possible causes are found below:
Error code
2
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4
134 Chapter 3 - Define your workflow with Océ Express WebTools
Possible Causes
• For SMB destination: check that remote folder <remotefolder> syntax
conforms to \\hostname\share\[\folder\...] or \\<IP_address>\share[\folder
\...]
• For FTP destination: check that remote folder <remotefolder> syntax con-
forms to hostname/folder[/subfolder/...] or <IP_address>/folder/[/folder/...]
• Check whether the hostname is OK.
• Make sure the printer is connected to your network.
• Check the network settings of the printer in Express Web Tools :
- Primary DNS suffix
- Preferred DNS server
- NetBios over TCP/IP is set to "Enabled"
- Subnet mask
- Default gateway.
• Check with the System administrator whether the DNS server can resolve
the hostname to an IPv4 address.
• Check that the printer's security level is set to normal.
• For SMB destination: if IPV6 protocol is enabled on the printer:
- replace hostname with its IPv4 address (if IPV6 must be enabled)
- or Disable IPv6 on the printer (if IPV6 can be disabled)
• If none of previous checks solve the problem: enter the remote host IPv4
address instead of the hostname
• Check if the hostname or IP address is correctly entered.
• Check that the remote host is up and running and connected to the net-
work.
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