Arrange A Callback; Leave A Message In Voicemail - Avaya 4400 User Manual

Making Calls

Arrange a Callback

Leave a Message in Voicemail

4400, 4600 & 6400 Telephones
IP Office
If an extension is busy, or does not answer when you call you can arrange
a callback rather than leave a message. With a callback set, after that
extension is next used you phone will ring and when you answer the
extension is rung.
To set a callback during a call:
1. If when you make a call you are not answered or the station is busy,
press Menu .
2. Using the and keys, display and select AutCB (This feature can also
be set under a DSS key, see page 21).
3. End your call attempt.
4. After the extension you were calling is next used, your phone will ring
and when you answer the other extension is rung. Your phone rings the
number of times that has been specified in the Allocated Answer
Interval (either for the system, or if there has been an individual one set
for your user id). The default is three rings.
5. Press Exit if you desire.
To arrange a callback without making a call:
1. Press Menu twice.
2. Select Call.
3. Enter the extension number (use the top-left display key to backspace).
4. Press and select CallB.
5. Press Exit .
6. When that extension becomes free, you phone is rung and if you
answer the other extension then rings. Your phone rings the number of
times that has been specified in the Allocated Answer Interval (either for
the system, or if there has been an individual one set for your user id).
The default is three rings.
You can leave a message for directly in voicemail for an extension without
ringing the extension. This will light that extension message indicator if they
have one.
4406D+ users can leave a message for an extension via the shortcodes.
Contact your system administrator for the appropriate code.
To leave a message directly in voicemail:
1. Press Menu twice.
2. Select Call.
3. Enter the extension or group number (use the top-left display key to
backspace).
4. Press and select Vmail.
5. You should hear the mailbox greeting and then be prompted to leave a
message.
40DHB0002USAL - Issue 1 (11/30/2001)
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