Datamax I-class Maintenance Manual page 50

Displayed Message
REFLECTIVE MODE
FAULTY SENSOR
RIBBON FAULT
Troubleshooting
Fault Messages (continued)
Description
Press any key to continue. Retry the STANDARD
CALIBRATION, ensuring that media is removed during
the appropriate step in the procedure (see Section
2.1.2).
If the problem persists, it can be due to one of
following reasons:
Consistently high
sensor readings
1) Possible debris in the Media Sensor; clean it then
have been recorded.
2) The Media Sensor may be defective; replace it (see
3) Possible defective Main Logic PCB; replace it (see
Ensure that ribbon is correctly installed, that the
Printhead is latched, that the Leveling Cam is
adjusted, and that the printer is calibrated (see the
Operator's Manual).
If the problem persists, it can be due to one of
following reasons:
1) The Ribbon Supply Hub may be bound; identify
2) The ribbon core may be loose on the Ribbon
No rotation,
sporadic movement,
or unusable sensor 3) The ribbon may be slipping over the media.
values have been
detected for the
Ribbon Supply.
4) Possible damaged timing disk; replace the Ribbon
5) Possible occluded light pipe; clean it (see Section
6) Possible defective Backplane PCB; replace it (see
7) Possible defective Main Logic PCB; replace it (see
Solution
retry calibration (see Section 2.4.3).
Section 4.7).
Section 4.11).
then clear the obstruction.
Supply Hub; install a ribbon with a core that is
within specification.
Possible causes include an incorrect media / ribbon
combination, a worn Platen, or a severely
misaligned printhead assembly; proceed
accordingly.
Supply Hub (see Section 4.5.1).
4.5 for location).
Section 4.12).
Section 4.11).
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