Datamax I-class Maintenance Manual page 49

Displayed Message
OUT OF STOCK
POSITION FAULT
PRINT ENGINE FAULT
RAM FAULT
REFLECTIVE MODE
CANNOT CALIBRATE
Troubleshooting
Fault Messages (continued)
Description
Ensure correct media loading and Media Sensor
adjustment. Then, if the problem persists, it can be
due to one of following reasons:
1) The PAPER OUT DISTANCE may need to be
No media is
detected. 2) Calibration may be needed (see Section 2.1.2).
3) The Media Sensor may be defective; replace it (see
4) The Main Logic PCB may be defective; replace it
Quick Calibration
failed; or, the
printer was turned Calibrate the printer (see Section 2.1). Then, if
off (or reset) during subsequent messages appear, continue
a ribbon, out of troubleshooting according to the new message.
stock or TOF fault
condition.
A problem within Try cycling the power OFF and ON. If the problem
the print logic has persists, possible defective Main Logic PCB; replace it
been detected. (see Section 4.11).
Try cycling the power OFF and ON. If the problem
RAM error has
persists, possible defective Main Logic PCB; replace it
occurred.
(see Section 4.11).
Press any key to continue. Retry the STANDARD
CALIBRATION, ensuring that the reflective mark is
inserted facedown during the appropriate step in the
procedure (see Section 2.1.2). If this fails, try
ADVANCED ENTRY (see Section 2.1.3).
If the problem persists, it can be due to one of
following reasons:
Consistently low
1) The reflective marks may not be made of carbon-
sensor readings
have been recorded.
2) Possible debris in the Media Sensor; clean and retry
3) The Media Sensor may be defective; replace it (see
4) The Main Logic PCB may be defective; replace it
Solution
increased.
Section 4.7).
(see Section 4.11).
based ink.
calibration (see Section 2.4.3).
Section 4.7).
(see Section 4.11).
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