Cleaning Film Procedure; Cleaning The Platen - Datamax I-class Maintenance Manual

2.4.1.3

Cleaning Film Procedure

This cleaning method is recommended when using thermal transfer media with a resin ribbon, a HEAT
setting of 22 or higher, or if symptoms persist after performing the other cleaning procedures.
1. Turn OFF and unplug the printer. Wait for the printhead to cool.
2. Raise the Printhead Assembly then remove the media (and ribbon, if installed).
3. Place a sheet of Cleaning Film (part number 70-2087-01) under the printhead (see illustration,
Section 2.4.1.2).
4. Lower and latch the Printhead Assembly.
5. Disengage the Leveling Cam; see Section 2.2.1.
6. Close the cover. Press and hold the
alternate, CLEAN HEAD NOW can be selected in the menu.)
7. Turn OFF and unplug the printer. Clean the printhead; see Section 2.4.1.1.
8. Install media (and ribbon, if necessary). Lower and latch the Printhead Assembly. Adjust the
Leveling Cam. Close the cover. Run a few sample labels and examine them. If streaking is still
present, see Section 3.2.4.
2.4.2

Cleaning the Platen

NEVER use a sharp object on the Platen.
CAUTION
A Platen contaminated with grit, label adhesive or ink can cause a decline in print quality and, in
extreme cases, cause labels to wrap the roller. Clean the Platen as follows:
1. Turn OFF and unplug the printer.
2. Open the cover. Raise the Printhead Assembly and remove the media.
3. Using a Cotton Swab (or lint-free cloth) dampened with isopropyl alcohol wipe the Platen,
manually rotating the roller until the entire surface is clean. Allow the Platen to dry.
Adjustments and Maintenance
Key for approximately four seconds. (As an
2-18