Directed Call Pickup; Group Call Pickup - Panasonic KX-NCP500 Feature Manual

Pressing the corresponding DSS button will call the extension receiving the call rather than picking up the call.
While hearing the busy tone, the user can check the caller's information on the LCD. The call can be picked
up by pressing the same DSS button again.
[Example]
Telephone Company
Outside Party
(01-2345-6789)
Conditions
•
Call Pickup applies to:
Intercom, CO line, and doorphone calls
•
Internal Call Block
An extension which cannot call certain extensions based on Class of Service (COS) programming (®
9.1.14 Internal Call Block) also cannot pick up calls ringing at those extensions.

[Directed Call Pickup]

•
A user can also pick up a call to a specified extension by pressing the corresponding DSS button. This
feature is only available when (1) the user's extension is allowed to use this feature through COS
programming, (2) DSS buttons for extensions or incoming call distribution (ICD) groups have this feature
enabled through system programming, and (3) the light pattern of DSS buttons for incoming calls to
extensions or ICD groups is set to "On or Flash" through system programming.
The light pattern of a DSS button for an incoming call to an extension or Incoming Call Distribution (ICD)
group can be programmed through system programming. Call Pickup is available only when the DSS button
is red flashing.

[Group Call Pickup]

•
A specified number of call pickup groups can be created, each of which consists of extension user groups.
One extension user group can belong to several call pickup groups. (® 7.1.1 GROUP FEATURES)
Document Version 2013-05
PBX
Extn. 101 Extn. 102
(Ringing) (Colleague)
Caller's name
Caller's number
Extension Status
DSS button
(Extn. 101)
3.1.9 Call Pickup
Feature Manual 49