Panasonic KX-NCP500 Programming Manual
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Panasonic KX-NCP500 Programming Manual

For virtual sip co line card pure ip-pbx
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Programming Manual
Phone: 877-289-2829
for Virtual SIP CO Line Card
Pure IP-PBX
KX-NCP500/KX-NCP1000
Model No.
KX-TDE100/KX-TDE200/KX-TDE600
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-NCP500/KX-NCP1000: PBMPR Software File Version 5.0000 or later
KX-TDE100/KX-TDE200: PMMPR Software File Version 5.0000 or later
KX-TDE600: PGMPR Software File Version 5.0000 or later
Document Version: 2011-10

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Summary of Contents for Panasonic KX-NCP500

  • Page 1 Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-NCP500/KX-NCP1000: PBMPR Software File Version 5.0000 or later KX-TDE100/KX-TDE200: PMMPR Software File Version 5.0000 or later KX-TDE600: PGMPR Software File Version 5.0000 or later...

  • Page 2: Table Of Contents

    Importing/Exporting V-SIPGW16 Configuration Data and Provider Profiles ....60 4.1.2 V-SIPGW16 Protocol Trace ...................61 5 Appendix ....................63 Revision History ......................64 5.1.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 1.01xx .........64 5.1.2 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.02xx .........64 5.1.3 KX-NCP500/KX-NCP1000 PBMPR Software File Version 4.1xxx .........64 5.1.4 KX-NCP500/KX-NCP1000 PBMPR Software File Version 5.0xxx .........64...
  • Page 3 Table of Contents Index......................67 Document Version 2011-10 Programming Manual for Virtual SIP CO Line Card...
  • Page 4 Table of Contents Programming Manual for Virtual SIP CO Line Card Document Version 2011-10...

  • Page 5: Overview

    Section 1 Overview This section provides an overview of the V-SIPGW16 card. Document Version 2011-10 Programming Manual for Virtual SIP CO Line Card...

  • Page 6: Information About Ip Telephony Service

    1.1 Information about IP Telephony Service 1.1 Information about IP Telephony Service The Virtual 16-Channel SIP CO Line Card (V-SIPGW16) is a virtual CO line card which is designed to be easily integrated into an Internet Telephony Service provided by an ITSP (Internet Telephony Service Provider). As a major SIP Provider, an ITSP provides its telephony service partly through the conventional telephone network (e.g., ISDN and Mobile), which is fee-based.

  • Page 7: Dns (Domain Name System)

    1.1 Information about IP Telephony Service • VoIP communication using the V-SIPGW16 card may deteriorate depending on the network conditions. DNS (Domain Name System) A DNS server normally provides the name resolution service for your computer. As domain names are alphabetic, they are easier to remember.
  • Page 8 1.1 Information about IP Telephony Service Internet STUN STUN STUN Fixed IP Address Fixed IP Address Fixed IP Address STUN STUN STUN Server Server Server Server Server Server Server Server Server ISP/ITSP ISP/ITSP ISP/ITSP ISP/ITSP ISP/ITSP ISP/ITSP Router (NAT enabled) Switching IP-PT PBX with...

  • Page 9: Important Notice For Subscription And Installation

    1.2.2 Firewall Requirements 1.2 Important Notice for Subscription and Installation 1.2.1 Port Requirements Required Ports for Each Channel When configuring a router with NAT enabled, you need to secure a certain number of ports for each SIP and RTP/RTCP channel. For RTP/RTCP, the number of required ports is double the number of activated SIP CO lines (Ch).

  • Page 10: Bandwidth Requirements

    1.2.3 Bandwidth Requirements Router Requirements • Port Forwarding: It may be necessary to set the NAT router so that it forwards the incoming packets to the IP address of the V-SIPGW16 card if all of the following conditions are met: –...

  • Page 11: Specifications

    1.3 Specifications 1.3 Specifications For details about the RFCs and protocols for the V-SIPGW16 card, refer to the following specifications. Items Specification SIP RFCs RFC3261 (UDP only) RFC3262 (PRACK) RFC3264 (Offer/Answer) RFC3311 (UPDATE) RFC3581 (Symmetric Response Routing/rport) RFC4028 (Session Timer) Codecs G.711 (a-law and µ-law) G.729A...
  • Page 12 1.3 Specifications Programming Manual for Virtual SIP CO Line Card Document Version 2011-10...

  • Page 13: Preparations For Pc Programming

    Section 2 Preparations for PC Programming This section serves as reference operating instructions when using the Maintenance Console software to program the V-SIPGW16 card. Document Version 2011-10 Programming Manual for Virtual SIP CO Line Card...

  • Page 14: Maintenance Console Operating Instructions

    2.1.1 Installing and Starting the Maintenance Console 2.1 Maintenance Console Operating Instructions 2.1.1 Installing and Starting the Maintenance Console System programming, diagnosis and administration for the V-SIPGW16 card can be performed with a PC using the Maintenance Console. This section describes how to install and start the Maintenance Console. System Requirements Required Operating System •...

  • Page 15: Installing The Maintenance Console

    2.1.1 Installing and Starting the Maintenance Console RSA Data Security, Inc. makes no representations concerning either the merchantability of this software or the suitability of this software for any particular purpose. It is provided "as is" without express or implied warranty of any kind.
  • Page 16 When not using a DHCP server: Select Disable for the DHCP Client setting. For KX-NCP500/KX-NCP1000/KX-TDE100/KX-TDE200, type the IP address of the MPR card in the IP Address for IPCMPR Card box. For KX-TDE600, type the IP address of the MPR card in the IP Address for IPCEMPR Card box.
  • Page 17 2.1.1 Installing and Starting the Maintenance Console Follow the instructions of the Quick Setup wizard in Quick Setup. The system menu appears. You may now begin programming the PBX. Notice • Do not change the IP addresses of the MPR and DSP cards once IP telephones are registered to the PBX using these IP addresses.

  • Page 18: Installing The V-Sipgw16 Card To The Pbx

    2.2 Installing the V-SIPGW16 Card to the PBX 2.2 Installing the V-SIPGW16 Card to the PBX Under Configuration, click Slot. Move the mouse pointer over the small PBX image for virtual slots. Click Select Shelf. Click on the name of the V-SIPGW16 card. An image of the card will be displayed. Drag the image of the card to a Trunk slot and release it.

  • Page 19: Programming The V-Sipgw16 Card

    Section 3 Programming the V-SIPGW16 Card This section serves as reference operating instructions when using the Maintenance Console software to program the V-SIPGW16 card. Document Version 2011-10 Programming Manual for Virtual SIP CO Line Card...

  • Page 20: Programming The V-Sipgw16 Card-Port Property

    3.1 Programming the V-SIPGW16 Card—Port Property 3.1 Programming the V-SIPGW16 Card—Port Property Various settings can be programmed for each virtual SIP gateway port. To change the status of virtual SIP gateway ports, click Command. Accessing Port Properties Under Configuration, click Slot. Move the mouse pointer over the small PBX image for virtual slots.

  • Page 21: Main

    3.1.1 Main Enter information or select from the list for each parameter. Adding Settings to Provider Profiles Follow the steps below to add the settings to provider profiles. Click Add Provider. A dialog box will appear. Available virtual SIP gateway port numbers are displayed in the list. Highlight the desired port numbers or click Select All to select all the virtual SIP gateway port numbers to add the settings to provider profiles.

  • Page 22: Channel Attribute

    3.1.1 Main Value Range INS: The port is in service. OUS: The port is out of service. Fault: The port is not communicating with the network. Channel Attribute Specifies the channel property of each port to enable several sessions to be performed for one subscription with the SIP provider.

  • Page 23: Account

    3.1.2 Account SIP Server Location—IP Address Specifies the IP address of the SIP proxy server. This setting is compulsory when not using the DNS server. Note Specify the IP address of the outbound proxy server, if provided by the SIP provider. Default Not stored.
  • Page 24 3.1.2 Account Value Range Shelf type Slot Indicates the slot position (reference only). Default Current slot number Value Range Slot number Port Indicates the port number (reference only). Default Current port number Value Range Port number Connection Indicates the port status. This column offers two ways to open the screen to select the port command: •...

  • Page 25: Register

    3.1.3 Register Default Not stored. Value Range Max. 64 characters Authentication Password Specifies the authentication password used for registration with the SIP provider. Default Not stored. Value Range Max. 32 characters 3.1.3 Register Shelf (KX-TDE600 only) Indicates the shelf position (reference only). Default Current shelf type Value Range...
  • Page 26 3.1.3 Register • Click the desired cell in the column. • Select the desired cell in the column, and then click Command. Default Current status Value Range INS: The port is in service. OUS: The port is out of service. Fault: The port is not communicating with the network.

  • Page 27: Nat

    3.1.4 NAT Registrar Server—IP Address Specifies the IP address of the SIP registrar server. This setting is compulsory when a register IP address is provided. Default Not stored. Value Range 1.0.0.0–223.255.255.255 Registrar Server Port Number Specifies the port number of the SIP registrar server. Default 5060 Value Range...

  • Page 28: Option

    3.1.5 Option Connection Indicates the port status. This column offers two ways to open the screen to select the port command: • Click the desired cell in the column. • Select the desired cell in the column, and then click Command. Default Current status Value Range...
  • Page 29 3.1.5 Option Default Current shelf type Value Range Shelf type Slot Indicates the slot position (reference only). Default Current slot number Value Range Slot number Port Indicates the port number (reference only). Default Current port number Value Range Port number Connection Indicates the port status.

  • Page 30: Diversion Header (For Verizon)

    3.1.5 Option Session Refresh (Session Timer)—Session Expire Timer Specifies the length of time that the PBX waits before terminating SIP sessions when no reply to the repeated requests is received. Default 180 s Value Range 90–3600 s Session Refresh (Session Timer)—Refresh Method Specifies the type of request that the PBX sends to periodically refresh SIP sessions.

  • Page 31: Calling Party

    3.1.6 Calling Party Failover Response (ICMP) Specifies whether the next registered SIP server is contacted when an ICMP error signal is received. Default Disable Value Range Disable, Enable 3.1.6 Calling Party Shelf (KX-TDE600 only) Indicates the shelf position (reference only). Default Current shelf type Value Range...
  • Page 32 3.1.6 Calling Party Value Range INS: The port is in service. OUS: The port is out of service. Fault: The port is not communicating with the network. Header Type Specifies the header of the SIP message in which the caller information is stored. Default From Header Value Range...
  • Page 33 3.1.6 Calling Party Default Not stored. Value Range Max. 100 characters Number Format Selects the format of the CLIP number to be sent to the called party. Default National Value Range International, +International, National Remove Digit Specifies the number of leading digits of the CLIP number to be removed. This setting is compulsory when PBX-CLIP is selected in From Header—User Part or P-Preferred-Identity Header—User Part.

  • Page 34: Called Party

    3.1.7 Called Party [Example] From: Anonymous <sip:anonymous@anonymous.invalid> If "Display name only" is selected, only the display name part of the "From" header will be displayed as "Anonymous". [Example] From: Anonymous <sip:1234@example.com> P-Asserted-Identity header Specifies whether to use the P-Asserted-Identity header, which contains CLIP/CNIP information for informing the SIP server of the caller’s number and/or name.

  • Page 35: Voice/Fax

    3.1.8 Voice/FAX Connection Indicates the port status. This column offers two ways to open the screen to select the port command: • Click the desired cell in the column. • Select the desired cell in the column, and then click Command. Default Current status Value Range...
  • Page 36 3.1.8 Voice/FAX Default Current slot number Value Range Slot number Port Indicates the port number (reference only). Default Current port number Value Range Port number Connection Indicates the port status. This column offers two ways to open the screen to select the port command: •...

  • Page 37: Inform Annex B Status (G.729A)

    3.1.8 Voice/FAX Value Range 10 ms, 20 ms, 30 ms, 40 ms, 50 ms, 60 ms Packet Sampling Time (G.711µ) Specifies the time interval between measurements (samples) of sound data during a conversation. The smaller this number, the higher the quality of the transmitted sound. Default 20 ms Value Range...
  • Page 38 3.1.8 Voice/FAX FAX Sending Method Specifies the method of transporting the fax signal. Note When sending a fax over an IP network, the sending may fail due to network conditions. Default G.711 Inband Value Range G.711 Inband, T.38 Maximum Bit Rate Specifies the maximum bit rate of the fax signal.

  • Page 39: Rtp/Rtcp

    3.1.9 RTP/RTCP Value Range 96–127 3.1.9 RTP/RTCP Shelf (KX-TDE600 only) Indicates the shelf position (reference only). Default Current shelf type Value Range Shelf type Slot Indicates the slot position (reference only). Default Current slot number Value Range Slot number Port Indicates the port number (reference only).
  • Page 40 3.1.9 RTP/RTCP RTP QoS Ability Specifies the type of value to be stored in the ToS field in the IP header. Default Value Range ToS, DSCP, HEX RTP QoS-ToS Priority Specifies the priority level in the ToS field. Default Value Range 0–7 RTP QoS-ToS Type Specifies the ToS type in the ToS field.

  • Page 41: T.38

    3.1.10 T.38 Default Enable Value Range Disable, Enable RTCP Packet Interval Specifies the interval time until the next RTCP packet is sent. Default Value Range 5–60 s 3.1.10 T.38 Shelf (KX-TDE600 only) Indicates the shelf position (reference only). Default Current shelf type Value Range Shelf type Slot...
  • Page 42 3.1.10 T.38 • Click the desired cell in the column. • Select the desired cell in the column, and then click Command. Default Current status Value Range INS: The port is in service. OUS: The port is out of service. Fault: The port is not communicating with the network.

  • Page 43: T.38 Option

    3.1.11 T.38 Option T38 FAX Rate Management Method Specifies the rate management method when using the T.38 protocol. Default Transferred TCF Value Range Transferred TCF, Local TCF Reject T.38 Request from Network Specifies whether T.38 protocol data requests are rejected or accepted. Default Disable Value Range...
  • Page 44 3.1.11 T.38 Option Connection Indicates the port status. This column offers two ways to open the screen to select the port command: • Click the desired cell in the column. • Select the desired cell in the column, and then click Command. Default Current status Value Range...

  • Page 45: Dsp

    3.1.12 DSP Value Range 0–63 T38 FAX QoS-HEX Specifies the value in the ToS field by a hexadecimal number when using the T.38 protocol. This setting is compulsory when HEX is selected in T38 FAX QoS Available. Default Not stored. Value Range 00–FF 3.1.12 DSP...
  • Page 46 3.1.12 DSP • Select the desired cell in the column, and then click Command. Default Current status Value Range INS: The port is in service. OUS: The port is out of service. Fault: The port is not communicating with the network. Echo Canceller Ability Specifies the echo canceller ability time.

  • Page 47: Supplementary Service

    3.1.13 Supplementary Service NLP Setting Specifies the NLP (Non-Linear Processor) setting to control echo sound quality. Default Weak Value Range Disable, Weak, Normal, Strong 3.1.13 Supplementary Service Shelf (KX-TDE600 only) Indicates the shelf position (reference only). Default Current shelf type Value Range Shelf type Slot...

  • Page 48: Blind Transfer (Refer)

    3.1.13 Supplementary Service Value Range INS: The port is in service. OUS: The port is out of service. Fault: The port is not communicating with the network. CLIR Specifies whether to allow restriction of the display of the CLIP number on the called party’s telephone when making a SIP CO line call.
  • Page 49 3.1.13 Supplementary Service Default Value Range Yes, No Document Version 2011-10 Programming Manual for Virtual SIP CO Line Card...

  • Page 50: Programming The V-Sipgw16 Card-Card Property

    3.2.1 Card Property 3.2 Programming the V-SIPGW16 Card—Card Property 3.2.1 Card Property The properties of the V-SIPGW card can be specified. To program the parameters, click Common Settings, and set the desired value. Accessing Card Properties Under Configuration, click Slot. Move the mouse pointer over the small PBX image for virtual slots.
  • Page 51 3.2.1 Card Property DHCP Alternate DNS Server IP Address Indicates the IP address of the alternate DNS server assigned automatically by the DHCP server (reference only). Default Not stored. Value Range 1.0.0.0–223.255.255.255 Manual Preferred DNS Server IP Address Specifies the IP address of the preferred DNS server manually. This setting is compulsory if a DNS server IP address is not assigned automatically.
  • Page 52 3.2.1 Card Property Value Range 1–65535 DNS Retry Interval Timer Specifies the length of time until a query is retried when no response is received from the DNS server. Default Value Range 1–10 s DNS Retry Counter Specifies the number of times that a query is retried when no response is received from the DNS server. Default Value Range 1–10...

  • Page 53: Programming The V-Sipgw16 Card-Shelf Property

    3.3.1 Main 3.3 Programming the V-SIPGW16 Card—Shelf Property Common settings for all of the V-SIPGW cards installed in the virtual shelf can be programmed. Accessing Shelf Properties Under Configuration, click Slot. Move the mouse pointer over the small PBX image for virtual slots. Click Select Shelf.
  • Page 54 3.3.1 Main Value Range Off, Fixed IP Addr., STUN NAT - Voice (RTP) UDP Port No. Specifies the starting port number of the dynamic ports used for NAT Traversal. Default 16000 Value Range 2–65000 (even number only) NAT - Keep Alive Packet Sending Ability Specifies whether to send Keep Alive packets in order to maintain the NAT binding information.
  • Page 55 3.3.1 Main NAT - Fixed Global IP Address Specifies the global IP address of the router with NAT enabled. This setting is compulsory if Fixed IP Addr. is selected in NAT Traversal. Default Not stored. Value Range 1.0.0.0–223.255.255.255 STUN Ability Specifies whether to open a protocol port of the STUN server to enable STUN feature.

  • Page 56: Timer

    3.3.2 Timer SIP Called Party Number Check Ability Specifies whether to receive a SIP CO line call when receiving the INVITE message with an incorrect target SIP-URI. The setting specified here is also applied when the request header is blank or contains characters that can not be modified to a receivable number.
  • Page 57 3.3.2 Timer Value Range 5–255 ´ 100 ms SIP T2 Specifies the retransmission interval time for INVITE responses and non-INVITE requests. Default 40 x 100 ms Value Range 40–255 ´ 100 ms Document Version 2011-10 Programming Manual for Virtual SIP CO Line Card...
  • Page 58 3.3.2 Timer Programming Manual for Virtual SIP CO Line Card Document Version 2011-10...

  • Page 59: Maintenance

    Section 4 Maintenance This section serves as reference operating instructions for data management of the V-SIPGW16 card using the Maintenance Console software. Document Version 2011-10 Programming Manual for Virtual SIP CO Line Card...

  • Page 60: Configuration Management

    4.1.1 Importing/Exporting V-SIPGW16 Configuration Data and Provider Profiles 4.1 Configuration Management 4.1.1 Importing/Exporting V-SIPGW16 Configuration Data and Provider Profiles The configuration data (V-SIPGW16 card—Port Property) or provider profiles (if updated provider profiles are available) for the V-SIPGW16 card can be exported or imported using the Import/Export tool. Follow the steps below to import or export the configuration data or provider profiles: Note To access the following menu options, you must be logged in to the Maintenance Console in Batch or...

  • Page 61: V-Sipgw16 Protocol Trace

    4.1.2 V-SIPGW16 Protocol Trace 4.1.2 V-SIPGW16 Protocol Trace The trace data of protocol activity can be collected from the V-SIPGW16 card and saved to the PC, using the utility, V-SIPGW16 Protocol Trace. This option requires that the target V-SIPGW16 card be set to INS status. Follow the steps below to trace and file V-SIPGW16 card protocol activity: Note To access the following menu options, you must be logged in to the Maintenance Console in Batch or...
  • Page 62 4.1.2 V-SIPGW16 Protocol Trace Programming Manual for Virtual SIP CO Line Card Document Version 2011-10...

  • Page 63: Appendix

    Section 5 Appendix Document Version 2011-10 Programming Manual for Virtual SIP CO Line Card...

  • Page 64: Revision History

    5.1.4 KX-NCP500/KX-NCP1000 PBMPR Software File Version 5.0xxx 5.1 Revision History 5.1.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 1.01xx Changed Contents • 2.1.1 Installing and Starting the Maintenance Console Starting the Maintenance Console and Assigning the Basic Items (Quick Setup) 5.1.2 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.02xx...

  • Page 65: Kx-Tde100/Kx-Tde200 Pmmpr Software File Version 3.0Xxx

    5.1.7 KX-TDE100/KX-TDE200 PMMPR Software File Version 5.0xxx • 3.1.10 T.38 Reject T.38 Request from Network • 3.1.13 Supplementary Service – Blind Transfer (REFER) – Attended Transfer (REFER) 5.1.5 KX-TDE100/KX-TDE200 PMMPR Software File Version 3.0xxx New Contents • 3.1 Programming the V-SIPGW16 Card—Port Property Adding Settings to Provider Profiles Changed Contents •...

  • Page 66: Kx-Tde600 Pgmpr Software File Version 3.0Xxx

    5.1.10 KX-TDE600 PGMPR Software File Version 5.0xxx 5.1.8 KX-TDE600 PGMPR Software File Version 3.0xxx New Contents • 3.1 Programming the V-SIPGW16 Card—Port Property Adding Settings to Provider Profiles Changed Contents • 2.1.1 Installing and Starting the Maintenance Console Starting the Maintenance Console and Assigning the Basic Items (Quick Setup) 5.1.9 KX-TDE600 PGMPR Software File Version 4.1xxx Changed Contents •...
  • Page 67 Index Document Version 2011-10 Programming Manual for Virtual SIP CO Line Card...
  • Page 68 Accessing Port Properties Accessing Shelf Properties Adding Settings to Provider Profiles, Port Property Required Bandwidth for Each Channel Automatic Programming, Port Property Revision History, KX-NCP500/KX-NCP1000 PBMPR Software File Version 1.01xx Revision History, KX-NCP500/KX-NCP1000 PBMPR Bandwidth Requirements Software File Version 2.02xx Revision History, KX-NCP500/KX-NCP1000 PBMPR Software File Version 4.1xxx...
  • Page 69 Notes Document Version 2011-10 Programming Manual for Virtual SIP CO Line Card...
  • Page 70 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2010...

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