Web Camera Troubleshooting; Procedure 1 Check On Windows Os; Procedure 2 Connector Check And Replacement Check - Toshiba QOSMIO G40 Maintenance Manual

2.20 Web camera Troubleshooting

2.20 Web camera Troubleshooting
To check if the computer's web camera is malfunctioning or not, follow the troubleshooting
procedures below as instructed.
Procedure 1: Check on Windows OS
Procedure 2: Connector Check and Replacement Check
Procedure 1
Use the software, Camera Assistant Software, which is originally prepared in the computer to
check if the web camera can record/replay still images and moving images (including sound)
without problems.
When the Camera Assistant Software is installed, the menu will stay on the screen
but hide at the left edge of the screen. Move the pointer to the left on the screen to
show the menu. When the menu appears, double-click the icon for Web Camera to
operate the web camera.
If any troubles occur on recording/replaying of still or moving images, perform
Procedure 2.
Procedure 2
The connection of the web camera, microphone and system board may be defective.
Otherwise, they may be faulty. Disassemble the computer following the steps described in
Chapter 4 and perform the following checks.
Check 1 Check each connection shown below. To disassemble the computer for the check,
follow the steps described in Chapter 4. If any connection is loose, reconnect the
cable firmly. If the problem still occurs, perform Check 2.
QOSMIO G40 Maintenance Manual (960-632)
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Check on Windows OS
Connector Check and Replacement Check
2 Troubleshooting Procedures
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