Page 1 ® Satellite Series User’s Guide If you need assistance: ❖ Toshiba’s Support Web site support.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 180 in this guide.
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
Page 4: Industry Canada Requirement
Contact either: ❖ Toshiba’s Support Web site at support.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
Page 5: Telephone Company Procedures
Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support Center within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 6 In order to program this information into your fax transmission, refer to the fax software instructions installed on this computer. Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
Page 7: Wireless Interoperability
USOC RJ11C. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖...
Page 8: Wireless Lan And Your Health
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9 Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
Page 10 This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
Page 11 VCCI Class B Information Modem Warning Notice This information is only applicable if your computer has a modem. Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN).
Page 12 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 13: Device Authorization
This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization This device obtains the Technical Regulation Conformity Certification and...
Page 14 WiMAX™ connectivity requires a WiMAX™ enabled device and subscription to a WiMAX™ broadband service. WiMAX™ connectivity may require you to purchase additional software or hardware at extra cost. Availability of WiMAX™ is limited, check with your service provider for details on availability and network limitations. Broadband performance and results may vary due to environment factors and other variables.
Page 15 Approved Countries/Regions for the Intel Link 5100/5300 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Andorra Austria Belgium Brazil Cambodia Chile Costa Rica...
Page 16 Paraguay Poland Qatar Russia San Marino Singapore South Africa Sri Lanka Tahiti Turk Islands United Kingdom Vatican Virgin Islands Approved Countries/Regions for the Intel Link 622ANHMW and 633ANHMW Series This equipment is approved to the radio standard by the countries/regions in the following table.
Page 17 Chile Croatia Denmark Egypt Finland Ghana Herzegovina Hungary Indonesia Italy Jordan Kuwait Lebanon Lithuania Malaysia Monaco Nambia New Zealand Norway Panama Peru Portugal Romania Senegal Slovak Republic South Korea Sweden Thailand Ukraine Yemen Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than...
Page 18 Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, au- dessus d’un espace public, aucun enregistrement n’est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l’IBPT est requise. Pour les enregistrements et licences, veuillez contacter l’IBPT.
Page 19 European Community Countries Iceland, Spain O: allowed x: forbidden ❖ To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply. The user should use the wireless LAN utility to check the current channel of operation.
Page 20 China Croatia Denmark Egypt Finland Ghana Honduras Iceland Ireland Japan Kenya Latvia Liechtenstein Macedonia Mexico Mozambique Nicaragua Pakistan Paraguay Poland Qatar Serbia Slovenia Spain Switzerland Trinidad United Kingdom Venezuela Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table.
Page 21 China Croatia Denmark Egypt Finland Germany Hong Kong India Israel Japan Kenya Latvia Lithuania Malaysia Monaco Netherlands Antilles Norway Panama Peru Portugal Romania Serbia Slovenia Spain Switzerland Trinidad UAE (United Arab Emirates) Uruguay Vietnam Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table.
Page 22 Chile Costa Rica Czech Republic Ecuador Estonia Germany Grenada Hong Kong India Israel Japan - Jate Kazakhstan Kyrgyzstan Lesotho Luxembourg Malta Montenegro Nambia Netherlands Antilles Nigeria Pakistan Paraguay Poland Qatar Saint Vincent and the Grenadines Serbia Slovenia Spain Switzerland Trinidad and Tobago Uganda Uruguay Vietnam...
Page 23: Bluetooth Wireless Technology Interoperability
Bluetooth Wireless Technology Interoperability ® Bluetooth Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group.
Page 24 Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for...
Page 25: Bluetooth Wireless Technology And Your Health
Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
Page 26: Regulatory Statements
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 27: Optical Disc Drive Safety Instructions
(Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 28 EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
Page 29 Blu-ray and Blu-ray Disc are trademarks of the BD Association. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 30: Table Of Contents
Contents Introduction... 37 This guide ...39 Safety icons ...40 Other icons used...40 Your computer’s features and specifications ...41 Other documentation ...41 Service options ...41 Chapter 1: Getting Started... 42 Selecting a place to work ...42 Setting up a work environment ...42 Keeping yourself comfortable ...43 Precautions...43 Important information on your computer’s...
Page 31 Turning on the power ...50 Setting up your software...50 Registering your computer with Toshiba ...51 Adding optional external devices...51 Adding memory (optional) ...52 Installing a memory module ...52 Removing a memory module...59 Checking total memory ...61 Recovering the Internal Storage Drive ...62 Recovering to out-of-box state (recommended recovery method)...63...
Page 32 Contents Using an external keyboard...88 Using a mouse ...88 Connecting a printer ...88 Setting up a printer ...89 Turning off the computer ...90 Options for turning off the computer ...90 Using the Shut down command...92 Using and configuring Hibernation mode ...95 Using and configuring Sleep mode ...97 Closing the display panel ...100 Customizing your computer’s settings...100...
Page 33 Setting battery notifications ...127 Conserving battery power ...128 Power Plans...129 Using a hot key to set the Power Plan...130 Using the TOSHIBA eco power plan...131 Changing the main battery ...131 Removing the battery from the computer ...132 Inserting a charged battery ...133 Taking care of your battery ...135...
Page 34 Using an instant password...156 Using a supervisor password...157 Using a user password ...158 Deleting a user password...159 TOSHIBA Face Recognition Utility...160 TOSHIBA PC Diagnostic Tool Utility...161 TOSHIBA HDD Protection Utility ...162 Mouse Utility ...163 TOSHIBA Hardware Setup...164 TOSHIBA Sleep Utility ...166...
Page 35 Fingerprint Logon ...173 Care and maintenance of your fingerprint Fingerprint reader limitations ...175 TOSHIBA eco Utility™ ...176 TOSHIBA wireless LAN indicator ...177 TOSHIBA Service Station ...178 TOSHIBA PC Health Monitor ...178 Chapter 6: If Something Goes Wrong ...180 Problems that are easy to fix ...180 Problems when you turn on the computer...181...
Page 36 DVD and Blu-ray Disc™ operating problems...197 Develop good computing habits ...199 Data and system configuration backup in If you need further assistance...204 Before you contact Toshiba ...204 Contacting Toshiba ...205 Other Toshiba Internet Web sites...205 Toshiba’s worldwide offices...206 Appendix A: Hot Keys/TOSHIBA Cards...208 Hot Key Cards ...208...
Page 37: Introduction
You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to...
Page 38 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
Page 39: This Guide
Toshiba’s Web site at support.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 40: Safety Icons
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 41: Your Computer's Features And Specifications
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page Introduction...
Page 42: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information.
Page 43: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 44 Getting Started Selecting a place to work ❖ ❖ Read the “Avoid extended contact between computer base/palm rest and skin” section in the “Instruction Manual for Safety and Comfort” that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer.
Page 45: Important Information On Your Computer's Cooling Fan
Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Page 46: Connecting To A Power Source
TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
Page 47 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 48: Charging The Main Battery
Getting Started Charging the main battery ❖ Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor NOTE If the AC power light flashes amber during charging, either the main battery is malfunctioning, or it is not receiving correct input from the AC power supply.
Page 49: Using The Computer For The First Time
Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel. Gently raise the panel. Adjust the display to a comfortable viewing angle.
Page 50: Turning On The Power
Getting Started Using the computer for the first time Turning on the power To turn on the computer: Make sure any external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready.
Page 51: Registering Your Computer With Toshiba
Product registration can be completed by either visiting the Toshiba Web site at http://www.register.toshiba.com, or by clicking Start, All Programs, My Toshiba, and then Toshiba Registration. Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty.
Page 52: Adding Memory (Optional)
NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Installing a memory module Memory modules can be installed in the memory module slots on the underside of the computer.
Page 53 The computer has two memory slots—Slot A and Slot B. You can install one or two memory modules. Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost.
Page 54 Getting Started Adding memory (optional) Remove the main battery. For information on removing the main battery, see on page 132. P740 series (Sample Illustration) Locating the memory module slot cover “Removing the battery from the computer” P750 series Memory module slot cover Front of computer P770 series...
Page 55 Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover. Back of computer P740 series (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover. Place the screw and the cover in a safe place so that you can retrieve them later.
Page 56 Getting Started Adding memory (optional) Locate an empty memory module slot on the underside of the computer. NOTE If no memory slot is available, you must remove a module by performing steps NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module.
Page 57 Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket.
Page 58 Getting Started Adding memory (optional) (Sample Illustration) Inserting the memory module into the slot NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Replace the memory module slot cover and secure it using the screw.
Page 59: Removing A Memory Module
Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer. When the operating system has loaded, you can verify that the computer has recognized the additional memory module.
Page 60 Getting Started Adding memory (optional) NOTE The following screen may appear when you turn on the power: If “Start Windows If one of the Safe Mode options is highlighted, it is best to press to go into Safe Mode, then shut down and restart the system, at Enter which time Windows When Safe Mode is suggested, this could be a sign that you may...
Page 61: Checking Total Memory
Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your...
Page 62: Recovering The Internal Storage Drive
Getting Started Recovering the Internal Storage Drive If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps and then check that the module is inserted completely into the socket and lined up squarely with the socket latches.
Page 63: Recovering To Out-Of-Box State (Recommended Recovery Method)
AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See more information.
Page 64 Make sure the computer is turned off. While powering on your computer, press the initial TOSHIBA screen displays. The boot menu appears. Using the arrow keys to scroll down, select the HDD Recovery option, and then press the If your system offers a choice of Windows operating system, select one at this time.
Page 65 Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the “Selecting a process” screen displays, select Recovery of Factory Default Software, and then click Next. (Sample Image) Selecting a process screen The Recovery of Factory Default Software screen appears.
Page 66: Recovering Of Factory Default Software With User's Data
Using “Recovery of Factory Default Software with user’s data” recovers your internal storage drive to factory default state and attempts to save C:\Users data to C:\Backup. Toshiba does not guarantee successful data back-up. Please make a complete back up of your data to external media before executing the recovery. For...
Page 67 (Sample Image) Selecting a process screen A warning screen appears, stating the Toshiba Recovery Wizard will “attempt” to save all data. There is a risk that the Toshiba Recovery Wizard may not be able to save all data during the recovery process. Getting Started...
Page 68 Getting Started Recovering the Internal Storage Drive Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page Click Yes to continue. (Sample Image) Warning screen...
Page 69: Recovering Without Changing The Internal Storage Drive Partitions
To recover using the utilities on your computer’s internal storage drive: Make sure the computer is turned off. While powering on your computer, press the initial TOSHIBA screen displays. The boot menu appears. Using the arrow keys to scroll down, select the HDD Recovery option, and then press the If your system offers a choice of Windows operating system, select one at this time.
Page 70 “Recovery of Factory Default Software with user’s data” option is selected in the next step. Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the “Selecting a process” screen displays, select Recovery of Factory Default Software, and then click Next.
Page 71: Recovering To A Custom Size Partition
The Recovery of Factory Default Software screen appears. Select Recover without changing the hard drive partitions. (Sample Image) Recovery of Factory Default Software screen Click Next. A confirmation message displays reminding you that all data on the C: drive will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up your work”...
Page 72 Make sure the computer is turned off. While powering on your computer, press the initial TOSHIBA screen displays. The boot menu appears. Using the arrow keys to scroll down, select the HDD Recovery option, and then press the If your system offers a choice of Windows operating system, select one at this time.
Page 73 Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the “Selecting a process” screen displays, select Recovery of Factory Default Software, and then click Next. (Sample Image) Selecting a process screen The Recovery of Factory Default Software screen appears.
Page 74: Creating Recovery Dvds/Media
Getting Started Recovering the Internal Storage Drive Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see your work” on page Click Next to begin the recovery.
Page 75 Recovering the Internal Storage Drive To create recovery DVDs/media: Click Start, All Programs, My Toshiba, and then Recovery Media Creator. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box Select DVD or USB Flash from the drop-down list next to “System Recovery Media,”...
Page 76: Restoring From Recovery Dvds/Media
Getting Started Recovering the Internal Storage Drive Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. Follow the on-screen prompts to complete the copy process. NOTE If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of 3,”...
Page 77 “Recovery of Factory Default Software with user’s data” option is selected. Click Yes to continue. When the Toshiba Recovery Wizard opens and the “Selecting a process” screen displays, select Recovery of Factory Default Software, and then click Next.
Page 78: Erasing The Internal Storage Drive
For more information, “Recovering the Internal Storage Drive” on page To delete all data and partitions from the internal storage drive: Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs/media. ❖...
Page 79 Erasing the Internal Storage Drive Select Erase the hard disk, and then click Next. Choose one of the following options on the Erase the hard disk screen: ❖ Delete all data and partitions from the hard disk—This option deletes all of the data on the internal storage drive without overwriting the drive.
Page 80: Checking The Internal Storage Drive Operating Status
Highlight the internal storage drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.
Page 81 Some of the following features may need to be enabled before they can be used. To enable the following features, click on the Mouse icon in the Optimize tab of Toshiba Assist. Click the Device Settings tab and then click Settings. Do the following:...
Page 82 Getting Started Using the touch pad Do the following: Open or activate an Move the pointer to the item you want to open/activate. item Do one of the following: ❖ ❖ Right-click an item Move the pointer to the item you want to right-click.
Page 83 Do the following: Scroll continuously Begin scrolling vertically or horizontally by sliding your finger along the right or (Circular scrolling) bottom edge of the touch pad as described above. Without lifting your finger from the touch pad, start moving your finger in a circular motion on the touch pad.
Page 84: Adjusting Touch Pad Settings
Mouse Properties option of the Windows Control Panel. For more information, please visit www.support.toshiba.com, and enter the phrase “Mouse pointer jumps around as you type” into the Search field. Disabling or enabling the touch pad The touch pad is enabled by default.
Page 85: Using External Display Devices
Using external display devices Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below: ❖ An HDMI™-compatible television or external display device via the HDMI™ Out port* NOTE Locate the HDMI shipped with your computer.
Page 86: Connecting To A Tv Using Hdmi™-Cec
HDMI™-CEC (Consumer Electronics Control) is a standard in the CE Industry which allows devices to work together over an HDMI™ cable. Toshiba computers with HDMI™-CEC include a Toshiba utility. The HDMI™-CEC utility is dedicated to take advantage of its capabilities which can allow you to: ❖...
Page 87: Directing The Display Output When You Turn On The Computer
Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available with the appropriate device attached and turned on.
Page 88: Adjusting The Quality Of The External Display
Getting Started Using an external keyboard Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps.
Page 89: Setting Up A Printer
To connect a printer to your computer: Connect the printer cable to the printer and then connect the other end to one of the computer’s USB ports. Plug the printer’s power cable into a live AC outlet. Setting up a printer NOTE Some printers require a specific installation process.
Page 90: Turning Off The Computer
Getting Started Turning off the computer Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive in-use light are off.
Page 91 Hibernation mode Hibernation mode shuts the computer down completely, but it first saves the current state of the computer to the internal storage drive. Since Hibernation mode does not require power to maintain the saved information, system settings are retained indefinitely. Factors to consider when choosing Hibernation: ❖...
Page 92: Using The Shut Down Command
Getting Started Turning off the computer ❖ Restarting from Sleep takes less time and consumes less main battery power than restarting after turning off the computer using the Hibernation or Shut down commands. ❖ When starting up again, the computer returns to the mode in which you left it, including all open programs and files you were using.
Page 93 Turning off the computer more quickly You can also turn off the computer by pressing the power button. To use this method, you first need to activate it using the Power Options feature. By default, pressing your computer’s power button puts the computer into Sleep mode.
Page 94 Getting Started Turning off the computer Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen Select the options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.
Page 95: Using And Configuring Hibernation Mode
Restarting your computer To start the computer up again, press the power button until the ON/OFF light glows white. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring Hibernation mode To turn off the computer using the Hibernation command: Click Start, and then click the arrow next to the Shut down...
Page 96 Getting Started Turning off the computer Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen Click Change advanced power settings. The Advanced settings tab of the Power Options window appears.
Page 97: Using And Configuring Sleep Mode
NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the display panel.
Page 98 Getting Started Turning off the computer Click Sleep in the pop-up menu. The computer saves the status of all open programs and files to the memory, turns off the display, and enters into a low-power mode. The ON/OFF light blinks amber indicating the computer is in Sleep mode.
Page 99 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC...
Page 100: Closing The Display Panel
Getting Started Customizing your computer’s settings Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the ON/OFF light glows white. The computer returns to the screen(s) you were using. If you place the computer in Sleep mode by closing the display panel, you can start it again by opening the display panel.
Page 101: Moving The Computer
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Page 102: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 103: Using The Keyboard
❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space and improve performance. ❖ Scan all new files for viruses. This precaution is especially important for files you receive via external media, email, or download from the Internet. ❖...
Page 104: Character Keys
Learning the Basics Using the keyboard NOTE P750, P770 series keyboards To capture a print screen of the entire screen, press the Fn + PRTSC To capture only the active window displayed, press simultaneously pressing the (Sample Illustration) PRTSC key on the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that:...
Page 105: Ctrl, Fn, And Alt Keys
Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys , and Ctrl program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the keys at the top of the keyboard. (Sample Illustration) Function keys through programmed functions when pressed.
Page 106: Overlay Keys
Learning the Basics Using the keyboard Overlay keys NOTE This section applies to the P740 series. The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard.
Page 107: Starting A Program
Using the overlay for cursor control NOTE This section applies to the P740 series. The keys with the gray arrows and symbols on their left front are the cursor control overlay keys. To turn the cursor control overlay on, press simultaneously.
Page 108: Starting A Program From Windows Explorer
Learning the Basics Starting a program Click the program group, in this example, Accessories. The Accessories menu is displayed. Click the program, in this example, WordPad. WordPad opens. To close the program, click the Close button in the upper-right corner of the program’s window. Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows...
Page 109: Starting A Program Using The Search Programs And Files Field
Starting a program using the Search programs and files field This example uses the Start menu’s Search programs and files field to start WordPad: Click Start to display the Start menu. The Search programs and files field appears at the bottom of the Start menu.
Page 110 Learning the Basics Saving your work Saving files Click on the arrow in the upper-left corner of your Windows and then click Save. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box.
Page 111: Printing Your Work
Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft Any file name with an extension of “.doc/.docx” is assumed to be a ®...
Page 112: Backing Up Your Work
Learning the Basics Backing up your work Specify the print parameters. For example, the range of pages and number of copies to print. Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
Page 113: Using The Optical Disc Drive
TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive. Make sure the backup version is the one you want before overwriting the existing file. Using the optical disc drive Optical storage is a popular medium for software, music, and video.
Page 114: Viewing Blu-Ray Disc™ Movies
Learning the Basics Using the optical disc drive Viewing Blu-ray Disc™ movies (Available on certain models.) Your system may come with a Blu-ray Disc™ drive. Due to differences between High Definition and previous viewing capabilities, consider the following: ❖ Use an HDCP (High-Bandwidth Digital Content Protection) HDMI™...
Page 115: Optical Disc Drive Components
❖ If you want to use the internal speakers, click on the Speakers tab and click Set Default. ❖ Use the arrow keys on your keyboard to navigate within the Blu-ray Disc™ player console. NOTE Use of the touch pad or a mouse is not supported within the Blu-ray Disc™...
Page 116: Media Control Buttons
Learning the Basics Using the optical disc drive Media control buttons (Available on certain models.) The media control buttons located on the system control panel above the keyboard let you mute the sound and play audio CDs or DVD movies when the computer is on. Illumination ON/OFF button* Wireless antenna ON/OFF...
Page 117 Make sure the drive’s in-use indicator light is off. Press the drive’s eject button. The disc tray slides partially out of the drive. Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in discs”...
Page 118: Playing An Audio Cd
If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Page 119: Recording Optical Media
Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Page 120: Removing A Disc With The Computer Off
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 121: Chapter 3: Mobile Computing
It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
Page 122: Battery Notice
This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer.
Page 123: Power Management
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 124: Charging The Main Battery
Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
Page 125: Monitoring Main Battery Power
To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.
Page 126: Determining Remaining Battery Power
Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( light ( the keyboard). When the ON/OFF light or power button light flashes amber, it indicates that the system is suspended (using the Windows operating system Sleep command).
Page 127: What To Do When The Main Battery Runs Low
Move the pointer over the power icon in the notification area, see “Finding your way around the desktop” on page 140 information on the notification area. A pop-up message displays the remaining battery power as a percentage. With repeated discharges and recharges, the battery’s capacity gradually decreases.
Page 128: Conserving Battery Power
Mobile Computing Monitoring main battery power To change the default notification settings: Click Start, Control Panel, System and Security, and then Power Options. The Power Options window appears. Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings.
Page 129: Power Plans
There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows These power-saving options control the way in which the computer is configured.
Page 130: Using A Hot Key To Set The Power Plan
Mobile Computing Monitoring main battery power NOTE To edit a plan or to edit advanced settings, continue to the following steps. Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc.
Page 131: Using The Toshiba Eco Power Plan
For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the TOSHIBA eco power plan, press the eco Utility™ button.
Page 132: Removing The Battery From The Computer
Mobile Computing Changing the main battery Removing the battery from the computer To remove the battery: Save your work. Turn off the computer or place it in Hibernation mode according to the instructions in Hibernation mode” on page Unplug and remove any cables connected to the computer, including the AC adaptor.
Page 133: Inserting A Charged Battery
Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. P740 series P770 series (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations.
Page 134 Mobile Computing Changing the main battery If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position. P740 series P770 series (Sample Illustration) Inserting the battery Slide the battery release lock to the locked position.
Page 135: Taking Care Of Your Battery
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
Page 136: Maintaining Your Battery
Mobile Computing Disposing of used batteries Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
Page 137 If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, please visit us.toshiba.com/green.
Page 138: Traveling Tips
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 139: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You can use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 140: Finding Your Way Around The Desktop
Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 141 ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows delete the file(s) or cancel the deletion. ❖...
Page 142: Setting Up For Communications
Exploring Your Computer’s Features Setting up for communications Taskbar Each time you open a program, a button associated with that program appears on the taskbar. With some programs, a button appears on the taskbar for each document or window you open. You can use these buttons to quickly switch between the programs or windows.
Page 143: Connecting Your Computer To A Network
Ask your network administrator for the telephone number of the network. ❖ Click on the TOSHIBA wireless LAN indicator icon (available on certain models) on the upper right side of the logon screen to view the networks you are currently connected to. For more...
Page 144: Exploring Audio Features
Exploring Your Computer’s Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer’s internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers.
Page 145: Using The Web Camera
The Web Camera software, by default, should already be running. The Web Camera indicator light glows when the Web Camera is active. For more information on the software, click Start, All Programs, TOSHIBA, Utilities, and then Web Camera Application Help. Exploring Your Computer’s Features...
Page 146: Using The Memory Card Reader
Exploring Your Computer’s Features Using the Memory card reader Using the Memory card reader (Available on certain models.) The Memory card reader supports the use of Memory Stick Memory Stick PRO™, Memory Stick PRO Duo™, Memory Stick Duo™, Memory Stick Micro™, Secure Digital™ (SD™), xD-Picture Card™, or MultiMediaCard media can be used with a variety of digital products: digital music players, cellular phones, PDAs, digital cameras, digital video...
Page 147: Removing Memory Media
Push the media into the adapter until it locks in place. P740 series (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
Page 148 Exploring Your Computer’s Features Using the Memory card reader Grasp the card and pull it straight out. P740 series (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows to the media might still be in progress and your data could be destroyed.
Page 149: Chapter 5: Utilities
❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Sleep Utility...
Page 150: Toshiba Assist
❖ TOSHIBA PC Health Monitor TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist.
Page 151: Connect
Utilities TOSHIBA Assist Connect The feature available in this category is: ❖ ® Bluetooth Settings (Sample Image) TOSHIBA Assist window – Connect tab...
Page 152: Secure
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab...
Page 153: Protect & Fix
Protect & Fix The feature available in this category is: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab Utilities TOSHIBA Assist...
Page 154: Optimize
The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ (Sample Image) TOSHIBA Assist window – Optimize tab (Hardware Settings)
Page 155: Toshiba Application Installer
TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. Click Next.
Page 156: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.
Page 157: Using A Supervisor Password
TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 158: Using A User Password
TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your...
Page 159: Deleting A User Password
To register a password for the power-on password functions: Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab. Click the User Password icon. Click Registered. Enter your password, and then enter it again to verify.
Page 160: Toshiba Face Recognition Utility
TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
Page 161: Toshiba Pc Diagnostic Tool Utility
Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
Page 162: Toshiba Hdd Protection Utility
Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery...
Page 163: Mouse Utility
The settings you can change are divided into these categories: ❖ Buttons ❖ Pointers ❖ Pointer Options ❖ Wheel ❖ Hardware ❖ Device Settings You may see additional categories depending on your particular pointing device. Adjust the settings as desired, then click OK. Utilities Mouse Utility TOSHIBA Assist.
Page 164: Toshiba Hardware Setup
To access it: ❖ Click Start, All Programs, TOSHIBA, Utilities, and then HWSetup, or click the TOSHIBA Hardware Settings icon in the Optimize tab of The TOSHIBA HWSetup screen appears. (Sample Image) TOSHIBA HWSetup screen – General tab options The TOSHIBA HWSetup screen may have the following tabs: ❖...
Page 165 Password—Allows you to set a user password ❖ SATA—Allows you to adjust settings for the internal storage drive interface ❖ USB—Allows you to enable or disable USB Legacy Emulation Utilities TOSHIBA Hardware Setup . For more information, see Fn + F5 “Directing the...
Page 166: Toshiba Sleep Utility
“USB Sleep and Charge function.” It also displays the remaining battery capacity. Starting the TOSHIBA Sleep Utility To start this utility, click Start, All Programs, TOSHIBA, Utilities, and then Sleep Utility. USB Sleep and Charge Your computer can supply USB bus power (DC 5V) to the USB port even when the computer is in Sleep mode, Hibernation mode or shutdown state (powered off).
Page 167 Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Utilities TOSHIBA Sleep Utility...
Page 168: Enabling/Disabling Usb Sleep And Charge
If your device does not charge in Typical Mode, try using Alternate Mode. To select a different charging mode, use the Power supply mode drop-down list in the utility. (Sample Image) TOSHIBA Sleep Utility screen...
Page 169: Usb Sleep And Music
USB Sleep and Music (Available on certain models.) Your Toshiba computer may be equipped with the “Sleep and Music” feature that allows you to listen to music stored on a portable audio device using the speakers of your computer, even when the computer is powered OFF.
Page 170: Toshiba Button Support
Utilities TOSHIBA Button Support TOSHIBA Button Support TOSHIBA Button Support allows you to customize the eco, Illumination, Media, and Mute buttons. These buttons are located on the system control panel directly above the keyboard. To access TOSHIBA Button Support: Click the TOSHIBA Button Support icon in the Optimize...
Page 171: Toshiba Accessibility
TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
Page 172: Fingerprint Authentication Utility
TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 173: Fingerprint Logon
Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows user attempts to log on again, the user’s fingerprint is read and compared with the user’s enrolled fingerprints; if the fingerprint is recognized, user logon is completed.
Page 174 Utilities Fingerprint Authentication Utility ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖...
Page 175: Fingerprint Reader Limitations
TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Page 176: Toshiba Eco Utility
The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA eco Utility.
Page 177: Toshiba Wireless Lan Indicator
TOSHIBA wireless LAN indicator TOSHIBA wireless LAN indicator (Available on certain models.) The TOSHIBA wireless LAN indicator allows you to view the networks you are currently connected to. To access the list of connected networks, before logging in, click on the TOSHIBA wireless LAN indicator icon located on the upper right side of the logon screen.
Page 178: Toshiba Service Station
This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers.
Page 179 Utilities TOSHIBA PC Health Monitor You may disable the TOSHIBA PC Health Monitor at any time by ® uninstalling the software via the Windows Control Panel. Doing so will automatically delete all collected information from the internal storage drive. The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way.
Page 180: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 181: Problems When You Turn On The Computer
Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
Page 182 If Something Goes Wrong Problems when you turn on the computer The computer displays the Recovery – Windows did not shut down successfully To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged.
Page 183: The Windows
The output specifications of the AC adaptor must match the input specifications of the computer. If the specifications do not match, locate and use the AC adaptor that shipped with your computer. If the specifications do match, contact Toshiba. See page 205. ®...
Page 184: Using Startup Options To Fix Problems
If Something Goes Wrong The Windows ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device.
Page 185: Internet Problems
Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at support.toshiba.com. If Something Goes Wrong ®...
Page 186: Fixing A Problem With Device Manager
If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable.
Page 187: Memory Problems
Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: Click Start, and then click the Shut down button in the lower-right corner of the Start menu. The computer shuts down completely.
Page 188 After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
Page 189: Keyboard Problems
Keyboard problems NOTE P750/P770 series keyboard To capture a print screen of the entire screen, press the Fn + PRTSC To capture only the active window displayed, press simultaneously pressing the If, while typing, strange things happen or nothing happens, the problem may be related to the keyboard itself.
Page 190 If Something Goes Wrong Display problems If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, press simultaneously (once). If this does not correct the problem, press simultaneously again to return the display priority to its previous setting.
Page 191: Disk Or Storage Drive Problems
The display mode is set to Simultaneous and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode.
Page 192: Optical Disc Drive Problems
If Something Goes Wrong Optical disc drive problems Click the Tools tab. Click the Check now... button. The Check Disk box appears. You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors Click Start.
Page 193 For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
Page 194 Blu-ray Disc™ software that came with your computer. ❖ Make sure to connect your computer's power cord/cable to a live electrical outlet via the AC Adaptor when playing a Blu-ray Disc™, otherwise, Blu-ray Disc™ playback may not operate smoothly. ® player or "TOSHIBA DVD Player" for DVD...
Page 195: Sound System Problems
Sound system problems No sound is coming from the computer’s speakers. Adjust the volume control. Try pressing Fn + Esc Check that the volume control on the computer is turned up. If you are using external headphones or speakers, check that they are securely connected to your computer.
Page 196: Wireless Networking Problems
If Something Goes Wrong Wireless networking problems The printer will not print what you see on the screen. Many programs display information on the screen differently from the way they print it. See if your program has a print preview mode. This mode lets you see your work exactly as it will print.
Page 197: Dvd And Blu-Ray Disc™ Operating Problems
. For more information see one other than the private address of in the Search programs and files field. and press IPCONFIG /ALL operating system wireless management utility ® adapter (a USB adapter, or other “Hot Keys/TOSHIBA Cards” on ® Enter ®...
Page 198 “Checking device properties” on page 186 on using Device Manager to view the optical disc drive properties. Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM or BD-ROM movie or title.
Page 199: Develop Good Computing Habits
Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature.
Page 200: Data And System Configuration Backup In The Windows Operating System
If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows system The Windows for backing up your Windows and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
Page 201 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
Page 202 If Something Goes Wrong Develop good computing habits Follow these steps to back up your computer or files to optical discs, or a storage drive: NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. Prepare your backup target by connecting it and/or inserting a blank optical disc in the drive.
Page 203 If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep Utility or the battery may be depleted. Lower the limit in the TOSHIBA...
Page 204: If You Need Further Assistance
Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation.
Page 205: Contacting Toshiba
Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Toshiba voice contact Before calling Toshiba, make sure you have: ❖...
Page 206: Toshiba's Worldwide Offices
Germany Toshiba Europe GmbH Leibnizstraße 2 D-93055 Regensburg Germany Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF.
Page 207 United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. If Something Goes Wrong Toshiba’s worldwide offices United Kingdom Toshiba Information Systems (U.K) Ltd.
Page 208: Appendix A: Hot Keys/Toshiba Cards
Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖...
Page 209: Using The Hot Key Cards
To use the Hot Key Cards: Press and hold the The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Select the desired option. The selected Card is displayed full-size with its available options below it.
Page 210: Optical Disk Drive
Hot Keys/TOSHIBA Cards Hot key functions Optical disk drive This TOSHIBA Card or hot key Powers on/Powers off the optical disk drive on your computer. When ODD is Powered on, the optical disc drive tray can be opened by selecting eject. The optical disc drive tray must be closed manually.
Page 211: Volume Mute
Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the following options:...
Page 212: Lock (Instant Security)
Hot Keys/TOSHIBA Cards Hot key functions Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: Fn + (Sample Image) Security options ❖ ❖ hot key function activates instant security. The user...
Page 213: Power Plan
Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
Page 214: Sleep Mode
Hot Keys/TOSHIBA Cards Hot key functions Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the...
Page 215: Hibernation Mode
Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page Selecting this Card or pressing the hot key displays the...
Page 216: Output (Display Switch)
Hot Keys/TOSHIBA Cards Hot key functions Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).
Page 217: Display Brightness
Built-in Display and TV). In extended desktop mode, the image is split into two sides, one side per display device. To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. Fn + This hot key increases the screen brightness.
Page 218: Disabling Or Enabling Wireless Devices
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ❖ Fn + ❖ ❖ ❖ Selecting this Card or pressing the hot key displays the...
Page 219: Disabling Or Enabling The Touch Pad
Disabling or enabling the touch pad This TOSHIBA Card or hot key enables/disables the touch pad. For more information on using the touch pad, see the touch pad” on page Selecting this Card or pressing the hot key displays the...
Page 220: Zoom (Display Resolution)
Hot Keys/TOSHIBA Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: Fn + [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
Page 221: Keyboard Hot Key Functions
Fn + This hot key increases the speaker volume. Fn + This hot key turns the backlit keyboard off and on. Fn + (Available on certain models) Hot Keys/TOSHIBA Cards Hot key functions NOTE This key applies to the P750/P770 series.
Page 222: Appendix B: Power Cord/Cable Connectors
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. UL approved United Kingdom BS approved Australia AS approved...
Page 223: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. BIOS BD-ROM CD-ROM CD-RW CMOS COM1 COM2 Alternating Current Basic Input/Output System Blu-ray Disc Read-Only Memory bits per second Compact Disc Compact Disc Read-Only Memory...
Page 224 Glossary DIMM DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory EPROM eSATA HDMI HDMI-CEC HTML IEEE MIDI PCMCIA Dual Inline Memory Module Disk Operating System Dots Per Inch Digital Versatile (or Video) Disc Erasable Programmable Read-Only Memory external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte...
Page 225 SDRAM Terms The following terms may appear in this User’s Guide. active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
Page 226 Glossary backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second).
Page 227 cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of high- capacity storage that uses laser optics instead of magnetic means for reading data.
Page 228 Glossary CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor—An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data.
Page 229 document—Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also file. double-click—To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the Windows operating system, this refers to the pointing device’s left button, unless otherwise stated.
Page 230 Glossary file—A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)—The section of a storage drive that keeps track of the location of stored files.
Page 231 HDMI cables. See also HDMI. Hibernation—A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 232 Glossary LAN (Local Area Network)—A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)—A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output.
Page 233 motherboard—The computer’s main circuit board that contains the processor, memory, and other primary components. MS-DOS prompt—See system prompt. multi-function drive—A DVD drive that can read and write to CD and DVD media. multimedia—A combination of two or more media, such as sound, animation, and video in a computer program or presentation.
Page 234 Glossary password—A unique string of characters entered by a user to verify his or her identity to the computer or the network. PC Card—A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or SCSI adapter.
Page 235 Random Access Memory—See RAM. Read-Only Memory—See ROM. reboot—See boot, restart. removable disk—A disk that can be removed from a disk drive. A Flash drive is one example of a removable disk. resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on a screen.
Page 236 Glossary shortcut—See keyboard shortcut. Sleep—A feature of some Windows to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. software—See program. Compare hardware. solid state drive —A data storage device that utilizes solid-state memory as opposed to a hard disk (see also hard disk).
Page 237 Web—See World Wide Web. ® Wi-Fi —A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)—The worldwide network of Web sites linked together over the Internet.
Page 238: Index
Index AC adaptor 46 AC power 123 AC power light 46 accessing network 143 adding memory check total memory 61 memory (optional) 52 optional external devices 51 adequate ventilation cooling fan 45 adjusting touch pad settings 84 audio features 144 backing up files 102 battery battery life 122...
Page 239 135 setting notifications 127 taking care of 135 battery indicator light 126 BIOS Setup see TOSHIBA Hardware Setup Blu-ray Disc™ using 114 button 3D ON/OFF button 116 eco Utility™ 131 eject, optical disc drive 115 Illumination ON/OFF button 116...
Page 240 Index Windows® operating system 139 Device Manager fixing a problem 186 directing display output 87 disabling touch pad 84 display troubleshooting 190 display devices external 85 display output settings 87 display panel opening 49 display, external adjusting 88 disposal information 29 disposing of used batteries 136 caring for discs 120 removing with computer off 120...
Page 241 power plan 213 Sleep mode 214 using to set a power plan 130 volume mute 211 Zoom (Display resolution) 220 zooming in 221 zooming out 221 Hot Key Cards 208 Hot key functions 209 icon desktop 140 moving to desktop 140 recycle bin 140 safety 40 installation...
Page 242 143 connecting your computer 143 networking wireless 142 notification area 142 ON/OFF indicator light 126 online resources Toshiba 120 optical disc Auto-Run feature 118 caring for 120 handling 118 inserting 116 playing optical media 118 positioning 117 recording optical media 119...
Page 243 43 printer connecting 88 setting up 89 troubleshooting 195 USB-compatible 88 printing a file 111 problem solving contacting Toshiba 205 Startup options 184 program, starting 107 program, starting from Start menu 107 projector connecting 86 real-time clock (RTC) battery 122...
Page 244 Connect tab 151 Optimize tab 154 Protect & Fix tab 153 Secure tab 152 TOSHIBA Button Support 170 TOSHIBA eco power plan 131 TOSHIBA eco Utility™ 176 TOSHIBA Face Recognition Utility TOSHIBA Hardware Setup 164 TOSHIBA HDD Protection Utility TOSHIBA PC Diagnostic Tool Utility...
Page 245 TOSHIBA wireless LAN indicator touch pad using 80 traveling tips 138 troubleshooting 189 AC power light is blinking 182 battery light is blinking 183 bookmarked site not found 185 checking device properties 186 computer will not start 181 contacting Toshiba 204...
Page 246 Index Memory card reader 146 optical disc drive 113 Shut down command 92 Sleep mode 97 TOSHIBA eco power plan 131 touch pad 80 Web Camera 145 using the keyboard 103 using the overlay for cursor control Utilities 149 video projector...

This manual is also suitable for:

F755-3d150 F755-3d320 F755-3d350 F755-s5219 C645-sp4136l C645-sp4170m ... Show all

Toshiba P740-BT4N22 User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys/Toshiba Cards

Appendix B: Power Cord/Cable Connectors

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Summary of Contents for Toshiba P740-BT4N22