Toshiba Qosmio G40-MM1 User Manual

Portable personal computer
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  • Page 1 User’s Manual Qosmio G40 computers.toshiba-europe.com...
  • Page 2 Qosmio G40 Copyright © 2007 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 3 EU Declaration of Conformity This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Confirmity can be found on TOSHIBA´s web site http://epps.toshiba-teg.com on the Internet.
  • Page 4 Qosmio G40 GOST Important Safety Information for Computers with TV tuner IEC60950-1/EN60950-1 Information technology equipment - Safety - Coaxial cable connection to this computer must only be used if the cable outer conductive shielding has been grounded by the cable installer at the building premises as close to the point of cable entrance, or attachment, as practicable and the connection complies with all local cable installation requirements that are applicable in your area.
  • Page 5 Network Compatibility Statement This product is designed to work with, and is compatible with the following networks. It has been tested to and found to conform with the additional requirements conditional in EG 201 121. Germany Greece Portugal Spain Switzerland All other countries/regions ATAAB AN003,004 Specific switch settings or software setup is required for each network, please refer to the relevant sections of the user guide for more details.
  • Page 6: Optical Disc Drive Safety Instructions

    Qosmio G40 Optical disc drive safety instructions Be sure to check the international precautions at the end of this section. TOSHIBA HD DVD-ROM drive TS-L802A ■ The HD DVD-ROM drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference.
  • Page 7 TOSHIBA HD DVD-R drive SD-L902A ■ The HD DVD-R drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
  • Page 8 Qosmio G40 International precautions viii CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.”...
  • Page 9: Table Of Contents

    Special features ......... 1-12 TOSHIBA Value Added Package ......1-14 Utilities and Applications.
  • Page 10 Replacing the battery pack ....... . .6-11 TOSHIBA Password Utility ....... . .6-13 Starting the computer by password .
  • Page 11 TOSHIBA support ........
  • Page 12 Qosmio G40 AC Power Cord and Connectors Appendix E Certification agencies ........E-1 Usage Restrictions Appendix F If your computer is stolen...
  • Page 13: Preface

    Preface Congratulations on your purchase of the Qosmio G40 series computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This computer family includes a model with a built-in TV tuner. When you wish to display a TV program or play CD/DVD with this model before Windows starts, touch the TV panel or the CD/DVD panel (or the same panels on the remote control) respectively during Windows startup.
  • Page 14 Qosmio G40 Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Abbreviations On first appearance, and whenever necessary for clarity, abbreviations are enclosed in parentheses following their definition. For example: Read Only Memory (ROM). Acronyms are also defined in the Glossary. Icons Icons identify ports, dials, and other parts of your computer.
  • Page 15 Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment.
  • Page 16 Qosmio G40 User’s Manual...
  • Page 17: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 18: Instruction Manual For Safety And Comfort

    Qosmio G40 Heat injury ■ Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
  • Page 19 Cooling 1. Clean any dust accumulated on the computer’s cooling vents. The cooling vents are located on the back and underside of the computer. When you use your computer in a dusty area, dirt and debris may accumulate on the cooling vents at the under side of your unit. If this occurs, the accumulated dust can cause insufficient heat dissipation which may result in the computer shutting down during use.
  • Page 20 Qosmio G40 To prevent possible overheating of the CPU, make sure the cooling fan’s air intake is not blocked. The fan draws in air by creating a vacuum. If the fan is blocked, it could cause the CPU to run at a lower performance level or cause the computer to shut down.
  • Page 21: Chapter 1 Introduction

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 22 ■ TOSHIBA Password Utility ■ TOSHIBA HD DVD PLAYER Please refer to the included Qosmio HD DVD Guide for more information on using the TOSHIBA HD DVD PLAYER. Documentation ■ Qosmio G40 Portable Personal Computer User’s Manual ■ Qosmio G40 Quickstart ■...
  • Page 23: Hardware

    Hardware This section describes the hardware of your computer. The actual specifications may vary depending on the model you purchased. Processor Built-in Some models in this series use Intel which is based on three separate components, the Intel processor, Intel 965 Express Chipset family.
  • Page 24 Qosmio G40 Video RAM Legal Footnote (Memory (Main System)) For more information regarding Memory (Main System), please refer to the Legal Footnotes Power Battery pack Legal Footnote (Battery Life) For more information regarding Battery Life, please refer to the Footnotes section in Chapter 11 or click the *3 above.
  • Page 25 Disks Hard disk drive Legal Footnote (Hard Disk Drive (HDD) Capacity) For more information regarding Hard Disk Drive (HDD) Capacity, please refer to the Legal Footnotes User’s Manual The following 6 types of hard disk drives can be installed in this computer. The capacity of each hard disk drive model is different.
  • Page 26 Qosmio G40 Optical disc drive HD DVD-ROM drive Some models are equipped with a full-size HD DVD-ROM drive module that lets you run CD’s or DVD’s without using an adaptor. The drive reads DVD-ROM’s at a maximum 8x speed and CD-ROM’s at a maximum 24x speed, and HD DVD’s at a maximum 1x speed and writes CD-R’s at up to 16x speed, CD-RW’s at up to...
  • Page 27: Video Modes

    HD DVD-R drive The optical drive installed on this computer cannot write multiple sessions on HD DVD-R Dual Layer disc sessions. Once a disc has been written to once, it will be finalized. Once finalized, no further writing to the disc will be possible regardless of what portion of the total disc capacity was used.
  • Page 28 Qosmio G40 Legal Footnote (Graphics Processor Unit (“GPU”)) For more information regarding the Graphics Processor Unit (“GPU”), please refer to the above. Keyboard Built-in Pointing Device Built-in Touch Pad Qosmio AV Controller Ports External monitor Universal Serial Bus (USB 2.0) i.LINK™...
  • Page 29 Multimedia Sound system Web Camera TV antenna port S-Video-in Port S-Video out port VIDEO-IN port HDMI out port Headphone (S/PDIF) jack User’s Manual The integrated sound system provides support for the computer’s internal speakers and microphone, as allowing an external microphone and headphones to be connected via the appropriate jacks.
  • Page 30 Qosmio G40 Headphone jack Microphone jack Line-in jack Built-in TV Tuner Infrared receiver window Infrared transmitter cable port Remote Controller Communications Modem Bluetooth 1-10 A 3.5mm mini headphone jack enables connection of stereo headphones or powered speakers. A 3.5mm mini microphone jack enables connection of a three-conductor microphone for monaural input.
  • Page 31 Wireless LAN ■ The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The Transmit Rate (at X Mbit/s) is the theoretical maximum speed under the IEEE802.11 (a/b/g) standard.
  • Page 32: Special Features

    Qosmio G40 Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. *1 To access the Power Options, click Start -> Control Panel -> System and Maintenance ->...
  • Page 33 Battery save mode Panel power on/off Low battery automatic Hibernation Mode Heat dispersal Hibernation Mode Sleep Mode User’s Manual This feature lets you configure the computer in order to save battery power. This can be specified in the Power Options. This feature automatically turns power to the computer off when the display panel is closed, and turns it back on when the display panel is...
  • Page 34: Toshiba Value Added Package

    Qosmio G40 TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. TOSHIBA Power Saver TOSHIBA Button Support TOSHIBA Zooming Utility TOSHIBA PC Diagnostic Tool TOSHIBA Password Utility TOSHIBA Flash Cards HW Setup TOSHIBA Accessibility...
  • Page 35: Utilities And Applications

    Bluetooth functions cannot be used in models that do not have a Bluetooth module installed. TOSHIBA Assist TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that User’s Manual This product has a fingerprint utility installed for the purpose of enrolling and recognizing...
  • Page 36 Lock button at the bottom of the right pane in the start menu. ■ TOSHIBA Assist: This can be used to open TOSHIBA Assist if it is already installed in your computer. This software is provided for playback of HD DVD Video.
  • Page 37: Options

    A Bluetooth adaptor that has a USB connector. Wireless communications can be carried out with Bluetooth-compatible equipment by connecting to the USB port of the computer. You can buy the module from a TOSHIBA dealer. Qosmio G40 1-17...
  • Page 38 The Bluetooth Wireless Mouse is a wireless optical mouse compatible with Bluetooth. You can buy the Bluetooth Wireless Mouse from a TOSHIBA dealer. The Bluetooth Wireless Stereo is a wireless stereo headphone set compatible with Bluetooth. You can buy the Bluetooth Wireless Stereo from a TOSHIBA dealer.
  • Page 39: Chapter 2 The Grand Tour

    The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes Front with the display closed The following figures show the computer’s front with its display panel in the closed position.
  • Page 40: Left Side

    Qosmio G40 Left side The following figure shows the computer’s left side. Security lock slot Universal Serial Bus (USB 2.0) port ExpressCard slot Security lock slot ExpressCard slot ExpressCard eject button PC Card slot PC Card eject button This button is used in order to remove a PC Card Keep foreign metal objects, such as screws, staples and paper clips, out of the ExpressCard slot and PC Card slot.
  • Page 41 Please note that it is not possible to confirm the operation of all functions of all USB devices that are available. In view of this it may be noted that some functions associated with a specific device might not operate properly.
  • Page 42: Right Side

    Qosmio G40 Right side The following figure shows the computer’s right side. Headphone (S/PDIF) jack Headphone jack Headphone jack Headphone (S/PDIF) jack Microphone jack Line-in jack Universal Serial Bus (USB 2.0) port Modem jack Line-in jack VIDEO-IN port Universal Serial Bus (USB 2.0) port Modem jack Microphone jack...
  • Page 43 ■ Connection to any communication line other than an analog phone line could cause a computer system failure. ■ Connect the built-in modem only to ordinary analog phone lines. ■ Never connect the built-in modem to a digital line (ISDN). ■...
  • Page 44: Back

    Qosmio G40 Back The following figure shows the computer’s back. Infrared transmitter cable ports TV antenna port DC IN 15V jack TV antenna port DC IN 15V jack Cooling vents Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents.
  • Page 45 External monitor port HDMI out port LAN jack ■ Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. ■ Do not connect the LAN cable to a power supply. It could cause damage or malfunction.
  • Page 46: Underside

    Qosmio G40 Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. Battery pack The above illustration is of the subwoofer equipped model. Models without the subwoofer have cooling vents in the subwoofer location pictured above.
  • Page 47: Front With The Display Open

    Battery pack Speaker (subwoofer) Front with the display open This section shows the computer with the display panel open. In order to open the display, simply push the display latch on the front of the computer, lift the display panel up and position it at a comfortable viewing angle for you.
  • Page 48 Qosmio G40 Stereo speakers Keep foreign objects out of the speakers. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or keyboard. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury.
  • Page 49 Touch Pad control buttons Fingerprint Sensor Web Camera Web Camera LED Qosmio AV Controller User’s Manual The control buttons located below the Touch Pad allow you to select menu items or manipulate text and graphics as designated by the on-screen pointer.
  • Page 50: System Indicators

    Qosmio G40 LCD Sensor switch Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled. Volume control dial Microphone System indicators The LED system indicators for specific computer operations glow when...
  • Page 51 Power Battery Hard Disk Drive Optical Disc Drive Bridge media slot Wireless communication User’s Manual The Power indicator normally glows blue when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will flash orange - approximately one second on, two seconds off - both while the system is shutting down and while it remains turned off.
  • Page 52: Keyboard Indicators

    Qosmio G40 Keyboard indicators The following figures show the positions of the CAPS LOCK indicator and the keypad overlay indicators which show the following conditions: ■ When the CAPS LOCK indicator glows, the keyboard will produce capitals when any letter is typed. ■...
  • Page 53: Optical Disc Drives

    Optical disc drives One of the following optical disc drives is provided in the computer: HD DVD-ROM and HD DVD-R drives. This optical drive uses an ATAPI interface controller for CD and DVD operation and has an indicator at its front which will glows to indicate that it is in use.
  • Page 54 Qosmio G40 DVDs ■ DVD-R, DVD+R, DVD-R (Dual Layer) and DVD+R (Double Layer) media discs can only be written to once - the recorded data cannot subsequently be erased or changed. ■ DVD-RW, DVD+RW and DVD-RAM media can be recorded to more than once.
  • Page 55 HD DVD-ROM drive The full-size HD DVD-ROM module allows you to record data to recordable CD’s and DVD’s as well as run either 12cm (4.72") CD’s, DVD’s and HD DVD’s, and 8cm (3.15") CD’s and DVD’s without using an adaptor. The speed is slower at the center of a disc and faster at the outer edge.
  • Page 56: Ac Adaptor

    TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 57: Chapter 3 Getting Started

    Getting Started This chapter provides basic information to start using your computer. It covers the following topics: ■ All users should be sure to read the section ■ Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer.
  • Page 58: Connecting The Ac Adaptor

    TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 59 1. Connect the power cord to the AC adaptor. Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 15V jack on the back of the computer.
  • Page 60: Opening The Display

    Qosmio G40 Opening the display The computer’s display panel can be opened to a wide range of angles for optimal viewing. 1. Push the display latch on the front of the computer to unlatch the display panel. 2. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.
  • Page 61: Turning On The Power

    Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Chapter 6, Power ■ After you turn on the power for the first time, do not turn it off until you have set up the operating system.
  • Page 62: Turning Off The Power

    Qosmio G40 Turning off the power The power can be turned off in one of three modes, either Shut Down (Boot) Mode, Hibernation Mode or Sleep Mode. Shut Down mode (Boot Mode) When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system’s main screen the next time it is turned on.
  • Page 63 ■ Before entering Sleep Mode, be sure to save your data. ■ Do not install or remove a memory module while the computer is in Sleep Mode. The computer or the memory module could be damaged. ■ Do not remove the battery pack while the computer is in Sleep Mode (unless the computer is connected to an AC power source).
  • Page 64: Hibernation Mode

    Qosmio G40 ■ Close the display panel. Please note that this feature must be enabled within the Power Options (to access it, click Start -> Control Panel -> System and Maintenance -> Power Options). ■ Press the power button. Please note that this feature must be enabled within the Power Options (to access it, click Start ->...
  • Page 65: Restarting The Computer

    Starting Hibernation Mode You can also enable Hibernation Mode by pressing FN + F4 - please refer to Chapter 5, To enter Hibernation Mode, follow the steps below. 1. Click Start. 2. Click the arrow button ( Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid.
  • Page 66: System Recovery Options

    Qosmio G40 If you need to restart the computer, there are three ways this can be achieved: ■ Click Start then click the arrow button ( buttons ( ■ Press CTRL, ALT and DEL simultaneously (once) to display the menu window, then select Restart from the Shut down options.
  • Page 67: Chapter 4 Operating Basics

    Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it, and details the considerations that should be made when handling CD/DVD/HD DVD media. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
  • Page 68: Av Controller

    Qosmio G40 AV Controller The following functions are available in this computer for operating the Media Center. This section describes an overview of each function. Please refer to the Qosmio AV Controller information. ■ Front operation panel ■ Qosmio AV Controller ■...
  • Page 69: Using The Fingerprint Sensor

    The Qosmio AV Controller Manager is used to change the settings of the Qosmio AV Controller functions and the Front operation panel. To access this utility, click Start -> All Programs -> TOSHIBA -> Utilities -> Qosmio AV Controller Manager.
  • Page 70: How To Swipe The Finger

    Qosmio G40 How to Swipe the Finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures: Align the first joint of the finger at the center of the sensor, then lightly touch the sensor and swipe finger horizontally towards you until the sensor surface becomes visible.
  • Page 71 Points to note about the Fingerprint Sensor Please be aware of the following considerations when using the fingerprint sensor. A failure to follow these guidelines might result in damage to the sensor, sensor failure, fingerprint recognition problems or a lower fingerprint recognition success rate.
  • Page 72: How To Delete The Fingerprint Data

    Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
  • Page 73 Points to note about the Fingerprint Utility software You are able to backup saved fingerprint data and information within the PasswordBank by using the Import or Export User Data facility under the fingerprint management software. However, please be aware that any encrypted files cannot be backup within FileSafe using this function - in these instances it is recommended that you backup these files to external media using standard file copy processes.
  • Page 74: Windows Logon Via Fingerprint Authentication

    Qosmio G40 5. At the Correct Swipe Procedure screen, confirm the message that is displayed and then click Next. 6. At the Scanning Practice screen, you are able to practice swiping your finger to ensure you use the correct method. Once you have finished practicing, click Next.
  • Page 75 ■ You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint Power-on Security and its extended function to allow fingerprints to be used to access the computer when it is turned on.
  • Page 76 TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software.
  • Page 77: Web Camera

    Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. Camera Assistant Software will help you to add various video effects to your video or photograph.
  • Page 78: Using Hd Dvd-Rom Drive And Hd Dvd-R Drives

    Qosmio G40 ■ Do not point the web camera directly at the sun. ■ Do not touch or press strongly on the web camera lens. Doing so may reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens if it becomes dirty. ■...
  • Page 79: Loading Discs

    Qosmio G40 Loading discs To load CD/DVD/HD DVD’s, follow the steps as listed below. 1. When the computer’s power is on, press the eject button to open the disc tray slightly. Eject button Pressing the eject button 2. Grasp the disc tray gently and pull until it is fully opened. Disc tray Pulling the disc tray open 3.
  • Page 80: Removing Discs

    Qosmio G40 When the disc tray is fully opened, the edge of the computer will extend slightly over the area where you insert the media. Therefore, when loading a CD, DVD, or HD DVD you will need to turn it slightly at an angle when you place it in the disc tray.
  • Page 81 2. The CD/DVD/HD DVD media will extend slightly over the sides of the disc tray in order that you can hold it. Grasp it carefully by its edges and lift it vertically off of the central spindle and out of the tray. 3.
  • Page 82: Hd Dvd

    Qosmio G40 HD DVD This section describes the features and use of HD DVD. Please refer to the included Qosmio HD DVD Guide for more information on the HD DVD. Summary HD DVD allows users to enjoy video, concerts and other packaged content by taking advantage of its large amount of storage space and high-quality audio and video.
  • Page 83: Writing Cd/Dvd/Hd Dvds On Hd Dvd-R Drives

    ■ CD-R/RW media cannot be accessed using the Create CD/DVD option in Media Center. ■ To write data to CD-R/-RW media, use the TOSHIBA Disc Creator feature that is installed on your computer. User’s Manual Recordable Layer Structure HD DVD Recordable Layer Only...
  • Page 84: Important Message

    - this may cause you to either lose data or incur other damage to the drive or media. Legal Footnotes TOSHIBA does not bear responsibility for the following: ■ Damage to any CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW, DVD-RAM or HD DVD-R disc that may be caused by writing or rewriting with this product.
  • Page 85: Before Writing Or Rewriting

    Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., LTD.
  • Page 86 Qosmio G40 DVD-RAM: DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or Version 2.2 Matsushita Electric Industrial Co., Ltd. Hitachi Maxell Ltd. HD DVD-R (Single Layer): MITSUBISHI CHEMICAL CORPORATION (Verbatim) Hitachi Maxell Ltd. HD DVD-R: (Dual Layer) MITSUBISHI CHEMICAL CORPORATION (Verbatim) ■...
  • Page 87 CD/DVD/HD DVD - do not try to write from shared devices such as a server or any other network device. ■ Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.
  • Page 88: When Writing Or Rewriting

    Qosmio G40 When writing or rewriting Please observe the following points while you write or rewrite data to CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW, DVD-RAM or HD DVD-R media: ■ Always copy data from the hard disk drive to the optical media - do not use the cut-and-paste function as the original data will be lost if there is a write error.
  • Page 89: Toshiba Disc Creator

    TOSHIBA Disc Creator cannot record in packet format. ■ You might not be able to use the “Disc Backup” function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or HD DVD-R disc that was made with other software on a different optical media recorder.
  • Page 90 HD DVD-R media. Method 1: Simplified steps for making a DVD-Video from video data captured from a DV-Camcorder: 1. Click Start -> All Programs -> DVD MovieFactory for TOSHIBA -> Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD MovieFactory.
  • Page 91 Method 2: Simplified steps for making a DVD-Video from adding video source: 1. Click Start -> All Programs -> DVD MovieFactory for TOSHIBA -> Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD MovieFactory. 2. DVD: Click Video Disc -> New Project to invoke 2nd Launcher, choose your project type, then invoke DVD MovieFactory.
  • Page 92 Qosmio G40 2. Before recording the video to DVD ■ When you record DVD disc, please use only discs recommended by the Drive manufacturer. ■ Do not set the working drive to a slow device like a USB1.1 hard disk drive or it will fail to write DVD. ■...
  • Page 93: Media Care

    Media care This section provides tips on protecting data stored on your CD’s, DVD’s, HD DVD’s and floppy disks. Handle your media with care. Following the simple precautions listed below will increase the lifetime of your media and protect the data stored on it. CD/DVD/HD DVD 1.
  • Page 94: Tv Tuner

    Qosmio G40 8. Data may be lost if the floppy disk is twisted, bent, or exposed to direct sunlight, extreme heat or cold. 9. Do not place heavy objects on your floppy disks. 10. Do not eat, smoke, or use items such as erasers near your floppy disks as foreign particles inside the jacket of the floppy disk can damage the magnetic surface.
  • Page 95: Connecting The Cable

    Connecting the Cable This section describes how to connect the antenna cable to your computer. Connecting the antenna cable When lightning occurs, do not touch the antenna line. This may cause an electric shock. If you have to operate your computer during a thunderstorm and are connecting the TV tuner to an outside antenna, you should operate your computer using AC power mode.
  • Page 96: Sound System

    Qosmio G40 Sound system This section describes some of the audio control functions. Adjusting System Volume You can control the overall level of sound using Windows Volume Mixer. To launch Volume Mixer, follow the steps below. 1. Locate the Speaker icon on the task tray. 2.
  • Page 97 ■ Microphone is the default input device. It should be selected when using the computer’s internal microphone or an external microphone connected to the microphone jack to record sound. ■ Line In should be selected when connecting the audio cable to the Line In jack for recording analog sound from audio equipment.
  • Page 98: Modem

    Qosmio G40 ® Dolby Home Theater Dolby Home Theater enhances sound quality when you listen to audio of a music CD or a DVD on your computer. ■ ® Dolby Virtual Speaker simulates a 5.1-speaker surround sound listening environment from just two speakers. To enable Dolby Virtual Speaker, click Control Panel ->...
  • Page 99: Region Selection

    Check the specified areas carefully before using it. To select a region, follow the steps as detailed below: 1. Click Start -> All Programs -> TOSHIBA -> Networking -> Modem Region Select. If it is available, do not use the Country/Region Select function included as...
  • Page 100: Modem Selection

    Qosmio G40 Setting Within the Properties menu you can are able to either enable or disable the following settings: AutoRun Mode Allows you to configure whether the Modem Region Select utility starts automatically whenever you start up the operating system. Open the Dialing Properties dialog box after selecting region.
  • Page 101 Connecting the modular cable To connect the modem’s modular cable, follow the steps as detailed below: ■ Connection to any communication line other than an analog phone line could cause a computer system failure. ■ Connect the built-in modem only to ordinary analog phone lines. ■...
  • Page 102: Wireless Communications

    Qosmio G40 Disconnecting the modular cable To disconnect the modular cable, follow the steps as detailed below: 1. Pinch the lever on the plug in the telephone jack and pull it out from within the connector. 2. Pinch the lever on the plug in the computer’s modem jack and pull it out from within the computer.
  • Page 103: Bluetooth Wireless Technology

    ■ TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Bluetooth wireless technology ®...
  • Page 104 Information regarding the use of this software with these operating systems is listed below, with further details being contained with the electronic help files supplied with the software. This Bluetooth specification. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use ® Bluetooth , other than TOSHIBA notebook computers.
  • Page 105: Wireless Communication Switch

    Wireless communication switch You can enable or disable Wireless communication function, with the on/off switch. No transmissions are sent or received when the switch is off. Slide the switch to the left to turn it on and to the right to turn it off. ■...
  • Page 106: Lan

    Qosmio G40 The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). This section describes how to connect/disconnect to a LAN. Do not install or remove a memory module while Wake-up on LAN is enabled.
  • Page 107: Connecting The Lan Cable

    Connecting the LAN cable To connect the LAN cable, follow the steps as detailed below: ■ Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system may hang up.
  • Page 108: Cleaning The Computer

    Qosmio G40 Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and use care with all liquids around it. ■ Be careful not to spill liquids into the computer. If the computer does get wet, turn the power off immediately and let the computer dry completely - in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any...
  • Page 109: Chapter 5 The Keyboard

    The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
  • Page 110: Function Keys: F1

    Soft keys: FN key combinations The FN (function) is unique to TOSHIBA computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
  • Page 111: Hot Keys

    Press FN + F10 or FN + F11 to access the computer’s integrated keypad. When activated, the keys with grey markings on their bottom edge become either numeric keypad keys (FN + F11) or cursor control keys (FN + F10). Please refer to the information on how to operate these keys, taking care to note that the power on default for both settings is off.
  • Page 112 Qosmio G40 Sleep: Pressing FN + F3 switches the system to Sleep mode. Hibernate: Pressing FN + F4 switches the system to Hibernate mode. Output: Pressing FN + F5 changes the active display device. Brightness (Down): Pressing FN + F6 decreases the computer’s display panel brightness in individual steps.
  • Page 113: Windows Special Keys

    FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an “F Number” key. To start the TOSHIBA Accessibility utility, click Start -> All Programs ->...
  • Page 114: Keypad Overlay

    Qosmio G40 Keypad overlay Your computer’s keyboard does not have a separate numeric keypad but includes a numeric keypad overlay which functions like one - this is located in the center of the keyboard with the relevant keys having grey letters at their front edge.
  • Page 115: Generating Ascii Characters

    Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard functions without having to turn the overlay off: 1. Hold FN and press any other key - this key will operate as if the overlay were off.
  • Page 116 Qosmio G40 User’s Manual...
  • Page 117: Chapter 6 Power

    Power The computer’s power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging and changing batteries, tips for saving battery power, and information on the different power-up modes.
  • Page 118: Power Indicators

    Qosmio G40 AC adaptor Battery charge is above low connected battery trigger point Battery charge is below low battery trigger point Battery charge is exhausted No battery installed Power indicators As shown in the below table, the Battery, DC IN and Power indicators on the system indicator alert you to the computer’s operating capability and battery charge status.
  • Page 119: Dc In Indicator

    DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: Blue Flashing orange No light Power indicator Check the Power indicator to determine the power status of the computer - the following indicator conditions should be noted: Blue Blinking orange...
  • Page 120: Battery Types

    The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User’s Manual.
  • Page 121: Real Time Clock Battery

    Chapter 10, The computer’s RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of. Dispose of the battery as required by local ordinances or regulations.
  • Page 122: Care And Use Of The Battery Pack

    Do not turn on the computer’s power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but not limited to the loss of data.
  • Page 123: Charging The Batteries

    - the Battery indicator will glow orange while the battery is being charged. Use only the computer connected to an AC power source or the optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger. Time The following table shows the approximate time required to fully charge a discharged battery.
  • Page 124: Battery Charging Notice

    Qosmio G40 Battery charging notice The battery may not begin charging immediately under the following conditions: ■ The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all). To ensure the battery charges to its full capacity, you should charge it at room temperature of between 10°...
  • Page 125: Maximizing Battery Operating Time

    Maximizing battery operating time A battery’s usefulness depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on: ■ Processor speed ■ Screen brightness ■ System Sleep Mode ■...
  • Page 126: Extending Battery Life

    Qosmio G40 Extending battery life To maximize the life of your battery packs: ■ At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps as detailed below. 1.
  • Page 127: Replacing The Battery Pack

    Replacing the battery pack Please be aware that the battery pack is classified as a consumable item. The operating life of the battery pack will gradually reduce through repeated charging and discharging, and will need to be replaced when it reaches the end of its operating life.
  • Page 128 Qosmio G40 6. Slide and hold the battery release latch (1) to disengage the battery pack and then remove it from the computer (2). Battery pack To install a battery, follow the steps as detailed below: 1. Insert the battery pack as far as it will go into the computer (1). 2.
  • Page 129: Toshiba Password Utility

    Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, point to or click the following items: Start -> All Programs -> TOSHIBA -> Utilities -> Password Utility User Password field ■ Set (button) Click this button to register a password of up to 50 characters.
  • Page 130: Starting The Computer By Password

    Qosmio G40 ■ If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of any data, any loss of use or access to your HDD, or for any other losses to you or any other person or organization that result from the loss of access to your HDD.
  • Page 131: Power-Up Modes

    To enter a password manually, follow these steps: 1. Turn on the power as described in Chapter 3, following message will appear in the screen: Password= 2. Enter the Password. 3. Press ENTER. If you enter the password incorrectly three times in a row, the computer shuts off.
  • Page 132: Panel Power On/Off

    Qosmio G40 Panel power on/off You can set up your computer so that power is turned off automatically when you close the display panel, and turned on again when you open it. Please note that this function is only available for Sleep Mode or Hibernation Mode, not for Boot Mode.
  • Page 133: Chapter 7 Hw Setup & Bios Setup

    Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Utilities -> HWSetup. HW Setup window The HW Setup window contains a number of tabs (General, Boot Priority, Keyboard, CPU, LAN, Device Config, USB and Button Setting) to allow specific functions of the computer to be configured.
  • Page 134: Boot Priority

    Qosmio G40 Boot Priority Boot Priority Options This tab allows you to select the priority for booting the computer - the following settings are available: “HDD” here refers to the Built-in HDD that is defined in the HDD Priority Option so that it should be recognized first. FDD −>...
  • Page 135 To change the boot drive, follow the steps below. 1. Hold down F12 and turn the computer on. 2. The following menu will be displayed with, from left to right, icons to allow you to start from (a) the built-in hard disk drive 1, (b) the built-in hard disk drive 2, (c) the optical drive, (d) a floppy diskette drive, (e) the network and (f) USB Memory boot.
  • Page 136 Qosmio G40 USB -> Built-in HDD1 -> Built-in HDD2 USB -> Built-in HDD2 -> Built-in HDD1 ■ If a boot command is not found on the first detected hard disk drive, the system will not boot from next hard disk drive in the list, instead it will search for the next device in the Boot Priority list and startup from this as appropriate.
  • Page 137 This function allows you to set the processor’s operating mode. Dynamic CPU Frequency Mode This option allows you to configure the power saving modes associated with the processor - the following settings are available: Dynamically Switchable Always High Always Low Wake-up on LAN This feature lets the computer’s power be turned on when it receives a wake-up signal from the LAN.
  • Page 138: Device Config

    Qosmio G40 Built-in LAN This feature enables or disables the Built-in LAN. Enabled Disabled Device Config Device Configuration This option allows you to set how the computer’s hardware devices will be configured. All Devices Setup by OS USB KB/Mouse Legacy Emulation You can use this option to enable or disable USB keyboard/mouse legacy emulation so that, even if your operating system does not support USB devices, you can still use a standard USB mouse and keyboard - to achieve...
  • Page 139: Bios Setup Program

    ■ In most cases, changes to the system’s configuration should be made within Windows by using applications such as TOSHIBA HW Setup, TOSHIBA Password Utility, Windows Device Manager and so forth. If you make changes to the configuration through the BIOS setup program, please be aware that the configuration set through the Windows applications will take priority.
  • Page 140: Starting The Bios Setup Program

    Registered The User Password and Supervisor Password configured in BIOS SETUP can also be changed or deleted using the TOSHIBA Password Utility. When unable to perform the following operations, use the TOSHIBA Password Utility to change the configuration or delete the Supervisor Password.
  • Page 141: Virtualization Technology

    Core Multi - Processing The Core Multi-Processing sets the CPU operating mode. The configuration for the Core Multi - Processing is carried out in the BIOS setup program. This setting is displayed on the first page of the setup screen. Enabled Disabled Virtualization Technology...
  • Page 142: Auto Power On

    Qosmio G40 Execute-Disable Bit Capability This setting, which is displayed on the first page of the setup screen, configures the Execute-Disable Bit function of the computer’s processor. This function is specific to Intel reduce security threats to the computer by preventing certain classes of malicious “buffer overflow”...
  • Page 143: Qosmio Av Controller

    Critical Battery Wake-up Configures what action is taken when the remaining battery power is close to running out while the system is in Sleep Mode. This setting is only available when the Critical battery action in Windows is set to Hibernate (Default). To access it, Start ->...
  • Page 144 Qosmio G40 7-12 User’s Manual...
  • Page 145: Chapter 8 Av Functions

    AV functions This chapter explains how to use the AV functions. ■ Please refer to the included Qosmio HD DVD Guide for more information on using the HD DVD-ROM drive or HD DVD-R drive model. ■ The state where Windows Vista™ is active is referred to as Windows mode.
  • Page 146: Front Operation Panel

    Qosmio G40 Front operation panel This section describes the panels of the front operation panel in Windows mode. Only touch the panels with your fingers. Do not press the panels too strongly, or use a ballpoint pen or any other pointed object to touch the panels.
  • Page 147 Previous panel Next panel Record panel Brightness panel Illumination On/Off panel DOLBY panel TV-out panel Icon Front operation panel CD/DVD Play/Pause Stop Previous Next Brightness User’s Manual Touch this panel to move to the previous audio track, DVD chapter or recorded data. Touch this panel to move to the next audio track, DVD chapter or recorded data.
  • Page 148: Qosmio Av Controller

    Qosmio G40 Illumination On/Off DOLBY TV-out Qosmio AV Controller This section describes the Qosmio AV Controller buttons and panels. Back Arrows Back More Info Arrows Switch the lighting of indicators Display the windows of a Sound function Switch the display output to TV More Info Left (1) Left (2)
  • Page 149: Remote Controller

    Fast move buttons Remote Controller Your computer includes a TV Remote Controller which enables you to perform some functions of your computer from a distant location. The following figure shows the buttons on the Remote Controller. You can use your Remote Controller with Media Center to play CDs, DVDs and videos, to view pictures and to watch and record television programs.
  • Page 150 Qosmio G40 Volume + Volume - Recorded TV Pause Play Record Rewind Replay Back Arrows Guide Clear Teletext Green Remote Controller Access indicator Power Stop Fast Forward Skip Start More info Mute Channel/Page Live TV DVD Menu Numbers Enter Blue Yellow User’s Manual...
  • Page 151 Power Access indicator Record Stop Pause Play REW (Rewind) FWD (Fast Forward) Replay Skip Back More Info Arrows User’s Manual Starts or terminates the operating system. This button functions like the Power button of your computer. By default, the Sleep Mode is equivalent to the Power Off state of your computer.
  • Page 152 Qosmio G40 Volume + Volume - Start Channel/Page up(+) and down(-) Mute Recorded TV Guide Live TV DVD Menu Numbers Clear Enter Selects the desired action or window option. It acts like the ENTER Key. If watching TV in full screen mode, pressing OK switches back to the previous viewed channel.
  • Page 153: Using The Remote Controller

    Red, Green, Yellow and Blue buttons Teletext Using the Remote Controller This computer includes a remote control unit, which allows you to control some of your computer’s functions from a distant location. ■ The Remote Controller is designed specifically for this computer. ■...
  • Page 154: Installing/Removing Batteries

    Qosmio G40 Even if within the effective scope as described above, the remote control may malfunction or not work correctly in the following cases. ■ When an obstacle stands between the infrared receiver window of your computer and the Remote Controller. ■...
  • Page 155: Installing The Batteries

    Type of battery that can be used for the Remote Controller When the batteries shipped with the Remote Controller are discharged, replace them with commercially available AA manganese batteries or AA alkaline batteries. Other types or battery should not be used. Installing the batteries 1.
  • Page 156: Set-Top Box Connection Method And Watching Tv On The Media Center

    Qosmio G40 Replacing the batteries When the batteries in the Remote Controller reach the end of their life, the Remote Controller may not operate correctly or work only within a short distance from your computer. In this instance, you should purchase new batteries and replace the discharged ones.
  • Page 157 2. Connect the VIDEO-IN cable that is bundled with some models. 3. Insert the output cable plug for connecting to the set-top box to the audio input terminals (red: audio right, white: audio left) and the video input connector (yellow) of the VIDEO-IN cable. 4.
  • Page 158 Configuring 2 tuners to receive simultaneously This computer is equipped with 2 tuners, the TOSHIBA TV Tuner and the TOSHIBA TV Tuner w/o AV-in. Both tuners can receive TV broadcasts. In order to simultaneously receive broadcasts on both tuners, check both the TOSHIBA TV Tuner and TOSHIBA TV Tuner w/o AV-in items on the “TV Signal screen”...
  • Page 159: Connecting The Video Devices

    When connecting an external video device, the set-top box or other analog device to the computer S-VIDEO or AV-IN ports, check the TOSHIBA TV Tuner item on the “TV Signal screen” configuration screen in Media Center, and uncheck the TOSHIBA TV Tuner w/o AV-in item.
  • Page 160 Qosmio G40 8-16 User’s Manual...
  • Page 161: Chapter 9 Optional Devices

    Optional devices can expand the computer’s capabilities and its versatility. This chapter describes the connection or installation of the following devices which should be available from your reseller or TOSHIBA dealer: To connect optional devices (such as USB device or External monitor) to the computer, be sure to check the shape and orientation of the connector before connecting.
  • Page 162: Pc Card

    The computer is equipped with a single PC Card slot that can accommodate a Type II format card. Any PC Card that meets industry standards, either manufactured by TOSHIBA or another vendor, can be installed as the slot supports 16-bit PC Cards and 32-bit CardBus cards.
  • Page 163 Removing a PC Card To remove a PC Card, follow the steps as detailed below: 1. Open the Safely Remove Hardware icon on the Windows Task Bar. 2. Point to PC Card and click the left Touch Pad control button. 3.
  • Page 164: Expresscard

    The computer is equipped with a single ExpressCard slot into which any ExpressCard device that meets industry standards, either manufactured by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2.5Gbps.
  • Page 165: Removing An Expresscard

    Removing an ExpressCard To remove an ExpressCard, follow the steps as detailed below. 1. Open the Safely Remove Hardware icon on the Windows Task Bar. 2. Point to ExpressCard and click the left Touch Pad control button. 3. Press the ExpressCard eject button to partially extend it out of the computer.
  • Page 166: Bridge Media Slot

    Qosmio G40 Bridge media slot The computer is equipped with a Bridge media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.
  • Page 167: Memory Media

    SD/SDHC memory cards are sold already formatted in conformity to specific standards. If you format the SD/SDHC memory card again, be sure to format it with the TOSHIBA SD Memory Card Format utility, not with the format command provided within Windows.
  • Page 168 Qosmio G40 Memory media care Observe the following precautions when handling the memory media. ■ Memory media have a limited lifespan, so it is important to backup important data. ■ Do not write to memory media if the battery power is low. Low power could affect writing accuracy.
  • Page 169: Inserting A Memory Media

    Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: 1. Turn the memory media so that the contacts (metal areas) are face down. 2.
  • Page 170: Removing A Memory Media

    Qosmio G40 Removing a memory media The following instructions apply to all types of supported media devices. To remove a memory media, follow the steps as detailed below: 1. Open the Safely Remove Hardware icon on the Windows Task Bar. 2.
  • Page 171: Memory Expansion

    The computer will operate in dual channel mode. You can access the inserted memory modules efficiently in dual channel. ■ Use only memory modules approved by TOSHIBA. ■ Do not try to install or remove a memory module under the following conditions.
  • Page 172: Installing A Memory Module

    Qosmio G40 Point to note about memory module error If you install a memory module that is not compatible with the computer, the Power indicator will flashes (on for 0.5 seconds, off for 0.5 seconds) in the following ways; ■ If there is an error in only Slot A or no memory module is inserted in Slot A: repeatedly flashes orange twice, then green.
  • Page 173 6. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 45 degree angle before pressing it down until the latches on either side snap into place. ■...
  • Page 174: Removing A Memory Module

    Qosmio G40 7. Seat the memory module cover in place and secure it with two screws. Take care to ensure that the memory module cover is firmly closed. Screws 8. Install the battery pack - refer to Chapter 6, Power, if required. 9.
  • Page 175: Battery Packs

    7. Grasp the module by its edges and remove it from the computer. ■ If you use the computer for a long time, the memory modules and the circuits located close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them.
  • Page 176: Battery Charger

    Qosmio G40 Battery Charger The battery charger provides a convenient way to charge up to two Lithium Ion battery packs without requiring the use of your computer. USB floppy disk drive The USB floppy disk drive accommodates either a 1.44MB or 720KB a 3 2/1"...
  • Page 177: Using The Usb Floppy Disk Drive

    In use, the following should be noted regarding the operation of the USB floppy disk drive: ■ The drive should be placed on a flat, horizontal surface. ■ Do not set the drive on an incline greater than 20° while it is operating. ■...
  • Page 178: External Monitor

    Qosmio G40 Disconnecting the USB floppy disk drive When you have finished using the USB floppy disk drive, you can follow the procedures below in order to disconnect it: 1. Wait for the Disk-In-Use Indicator light to go out to make sure all floppy disk activity has stopped.
  • Page 179 Do not disconnect the external monitor while in Sleep or Hibernation Mode. Turn off the computer before disconnecting the external monitor. The S-Video data on your computer can be viewed on a TV set. To do so, connect your computer’s S-Video out port to the TV using the S-Video out cable.
  • Page 180: Changing The Resolution

    Qosmio G40 Settings for display video on TV To view video on the TV set, be sure to configure the following settings otherwise you may find that nothing is displayed. ■ Be sure to use the FN + F5 Hot Key to select the display device before starting to play video.
  • Page 181: Hdmi

    HDMI A HDMI monitor can be connected to the HDMI out port on the computer. To connect monitor, follow the steps as detailed below: As the port operation of all HDMI (High-Definition Multimedia Interface) monitors have not been confirmed, some HDMI monitors may not function properly.
  • Page 182: S-Video-In

    (red: sound, right channel, white: sound, left channel). After connecting an analog video camera or a video deck to your computer, run Ulead DVD MovieFactory for TOSHIBA. Ulead DVD MovieFactory for TOSHIBA is started by selecting Start -> All Programs -> Ulead DVD MovieFactory for TOSHIBA. 9-22...
  • Page 183: I.link (Ieee1394)

    With regard to this, there is a particular risk that some frames will be deleted in the case of digital video transfer - TOSHIBA assumes no liability for such loss of data.
  • Page 184 Qosmio G40 Connecting 1. Make sure the connectors are properly aligned before you plug the i.LINK (IEEE1394) cable into the computer. i.LINK (IEEE1394) connector 2. Plug the other end of the cable into the i.LINK device. Please take note of the following when you use i.LINK devices: ■...
  • Page 185: Security Lock

    Security lock A security locks enable you to anchor your computer to a desk or other heavy object in order to help prevent unauthorized removal or theft. The computer has a security lock slot on its left side into which you can attach one end of the security cable, while the other end attaches to a desk or similar object.
  • Page 186 Qosmio G40 9-26 User’s Manual...
  • Page 187: Chapter 10 Troubleshooting

    Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
  • Page 188: Preliminary Checklist

    Qosmio G40 Preliminary checklist You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem: ■ Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.
  • Page 189: Hardware And System Checklist

    Hardware Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
  • Page 190: Self Test

    This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system according to how the Boot Priority option is set within the TOSHIBA HW Setup program. If any of the following conditions are present, the self test has failed: ■...
  • Page 191: Overheating Power Down

    Overheating power down In the event that the computer’s internal operating temperature becomes too high, the system will automatically enter either Hibernation Mode or Sleep Mode and shut itself down. Problem Computer shuts down and DC IN indicator blinks orange It is recommended to leave the computer off until the its interior reaches room temperature even though the DC IN indicator stops blinking.
  • Page 192 Qosmio G40 Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power general battery operation. Problem Battery doesn’t power the computer Battery doesn’t charge when the AC adaptor...
  • Page 193: Real Time Clock

    5. Press the Y key - the BIOS setup application will end and the computer will restart. Procedure Please refer to the TOSHIBA Password Utility section in Chapter 6, Power, for further information. Keyboard, for further information. Procedure...
  • Page 194: Hard Disk Drive

    You should initially refer to the documentation supplied with you software to determine if it is this that is causing the problems. Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer.
  • Page 195 Problem Slow performance HD DVD-ROM drive For further information, please refer to Chapter 4, Problem You cannot access a CD/DVD/HD DVD in the drive User’s Manual Procedure The files on the hard disk drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive.
  • Page 196 Qosmio G40 Problem Some CD/DVD/HD DVDs run correctly, but others do not HD DVD-R drive For further information, please refer to Chapter 4, The optical drive installed on this computer cannot write multiple sessions on HD DVD-R Dual Layer disc sessions. Once a disc has been written to once, it will be finalized.
  • Page 197 Problem Some CD/DVD/HD DVDs run correctly, but others do not User’s Manual Procedure A foreign object in the drive’s disc slot could block laser light from reading the CD, DVD, or HD DVD - remove any foreign objects or obstructions that may be present. Check whether the CD, DVD, or HD DVD is dirty - if it is, wipe it with a clean cloth lightly dipped in water or a neutral cleaner.
  • Page 198 Qosmio G40 USB floppy disk drive The USB floppy disk drive is available only as an option. For further information, please refer to Chapter 4, Problem Drive does not operate Check the connection between the computer and Some programs run correctly but others do You cannot access the external floppy disk...
  • Page 199 ExpressCard For further information, please refer to Chapter 9, Problem ExpressCard error occurs SD/SDHC memory card, miniSD/microSD Card For further information, please refer to Chapter 9, Problem SD/SDHC memory card, miniSD/microSD Card error occurs You cannot write to an SD/SDHC memory card You cannot read a file User’s Manual...
  • Page 200: Xd Picture Card

    Qosmio G40 Memory Stick/Memory Stick PRO/Memory Stick PRO Duo For further information, please refer to Chapter 9, Problem Memory Stick/Memory Stick PRO/Memory Stick PRO Duo error occurs You cannot write to an Memory Stick/Memory Stick PRO/Memory Stick PRO Duo You cannot read a file xD picture card For further information, please refer to Chapter 9, Problem...
  • Page 201: Infrared Receiver Window

    MultiMediaCard For further information, please refer to Chapter 9, Problem MultiMediaCard error occurs You cannot write to a MultiMediaCard You cannot read a file Infrared receiver window If you are using a USB mouse, you should also refer to both the USB device section in this chapter, and the documentation supplied with your mouse.
  • Page 202: Pointing Device

    Qosmio G40 Pointing device If you are using a USB mouse, you should also refer to both the device section in this chapter, and the documentation supplied with your mouse. Touch Pad Problem On-screen pointer does not respond to pointing device operation Double-tapping does not work...
  • Page 203: Usb Mouse

    Problem The reaction of Touch pad is either too sensitive or not sensitive enough. USB mouse Problem On-screen pointer does not respond to mouse operation Double-clicking does not work The mouse pointer moves too fast or too slow User’s Manual Procedure Adjust the touch Sensitivity.
  • Page 204: Fingerprint Sensor

    Qosmio G40 Problem The mouse pointer moves erratically Fingerprint Sensor Problem Reading of the fingerprint was not successful. The fingerprint cannot be read due to injuries to the finger. 10-18 Procedure The elements of the mouse responsible for detecting movement might be dirty - please refer to the documentation supplied with the mouse for instructions on how to clean it.
  • Page 205: Usb Device

    USB, you are still able to use a USB mouse and/or USB keyboard by setting the USB KB/Mouse Emulation option within the TOSHIBA HW Setup utility to Enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
  • Page 206 Qosmio G40 Problem An error will occur if a memory module is inserted into Slot B while no memory module is inserted in Slot A. Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device.
  • Page 207 External monitor Please also refer to Chapter 9, supplied with your monitor for further information. Problem Monitor does not turn on No display Display error occurs User’s Manual Optional Devices, and to the documentation Procedure After confirming that the monitor’s power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power...
  • Page 208 Qosmio G40 Modem For additional information, please also refer to Appendix C, and Appendix D, Problem Communication software can’t initialize modem You can hear a dial tone but can’t make a call You place a call, but a connection can’t be made After making a call you can’t hear a ring...
  • Page 209 Problem Cannot access LAN Wake-up on LAN does not work Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Problem Cannot access Wireless LAN Wake-up on Wireless LAN does not work Bluetooth...
  • Page 210: I.link (Ieee1394) Device

    Qosmio G40 TV output function Problem Display on TV is poor No display If you turn the computer off into Sleep Mode while the display is on TV, the computer will select either the internal LCD or an external computer CRT as the display device the next time is switched on.
  • Page 211: Video Playback

    Video Playback Problem DVD does not play smoothly when using the Windows Media Center of the DVD playing software Disposing of computer and computer batteries ■ Discard this computer in accordance with applicable laws and regulations. For further information, contact your local government. ■...
  • Page 212: Toshiba Support

    All data deletion costs will be borne by you. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call...
  • Page 213: Chapter 11 Legal Footnotes

    Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue *XX in this manual.
  • Page 214 For optimum performance, use your computer product only under recommended conditions. Read additional restrictions under “Environmental Conditions” in your computer documentation. Contact Toshiba Technical Service and Support for more information. 64-Bit Computing The following section applies only to Intel equipped models.
  • Page 215: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
  • Page 216 Qosmio G40 Depending on HD DVD content, you may experience “frame dropping” or lower performance. HD DVD viewing on external display requires an HDCP capable HDMI™ or DVI input. External power required for viewing of HD DVD content. Since CPU power is dedicated to support HD DVD playback function, you must close all other applications before launching HD DVD playback.
  • Page 217 Non-applicable Icons Certain notebook chassis are designed to accommodate all possible configurations for an entire product series. Your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the notebook chassis, unless you have selected all those features.
  • Page 218 Qosmio G40 11-6 User’s Manual...
  • Page 219: Appendix A Specifications

    Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Weight (maximum) Size Environmental Requirements Conditions Operating Non-operating Thermal Gradient (operating) Thermal Gradient (non-operating) Wet-bulb temperature Conditions Operating Non-operating User’s Manual Appendix A 4.8 kilograms, configured with: 17" WUXGA, 2GB x 2, 250GB HDD x 2, HD DVD-ROM drive, modem, LAN (1G bps), Wireless LAN, Bluetooth, TV tuner.
  • Page 220: Power Requirements

    Qosmio G40 Power Requirements AC adaptor Computer Built-in Modem Network control unit (NCU) Type of NCU Type of line Type of dialing Control command Monitor function Communication specifications Communication system Communication protocol Communication speed 100-240 volts AC 50 or 60 hertz (cycles per second) 15 VDC 8.0 amperes Telephone line (analog only)
  • Page 221 Transmitting level Receiving level Input/output impedance Error correcting Data compression Power supply User’s Manual -10 dBm -10 to -40 dBm 600 ohms ±30% MNP class 4 and ITU-T V.42 MNP class 5 and ITU-T V.42bis +3.3V (supplied by computer) Qosmio G40...
  • Page 222 Qosmio G40 User’s Manual...
  • Page 223: Display Controller And Video Modes

    Display Controller and Video modes Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. Due to the display panel’s increased resolution, lines may appear broken in when displaying images in full-screen text mode. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time.
  • Page 224 Qosmio G40 User’s Manual...
  • Page 225: Wireless Lan

    Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications Form Factor Compatibility Network Operating System Media Access Protocol Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: ■...
  • Page 226: Supported Frequency Sub-Bands

    Subject to the radio regulations that apply in the countries/regions, your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions.
  • Page 227 *1 Factory-set default channels *2 Refer to the sheet Approved Countries/Regions for use for the countries/regions that in which these channels can be used. When installing Wireless LAN cards, the channel configuration is managed as follows: ■ For wireless clients that operate in a Wireless LAN Infrastructure, the Wireless LAN card will automatically start operation at the channel identified by the Wireless LAN Access Point.
  • Page 228 Qosmio G40 5560 5580 5600 5620 5640 5660 5680 5700 5745 5765 5785 5805 5825 User’s Manual...
  • Page 229: Appendix D Bluetooth Wireless Technology Interoperability

    Bluetooth wireless technology other than TOSHIBA portable computers. Always use Bluetooth wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA PC product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe...
  • Page 230: Bluetooth Wireless Technology And Your Health

    Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 231: Ac Power Cord And Connectors

    AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Wire size:...
  • Page 232 Qosmio G40 In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S.
  • Page 233: Usage Restrictions

    This configuration is designed to work with a signal from a conventional (standard or analog) TV antenna. ■ TOSHIBA does not guarantee that signals received by satellite or cable TV receivers will work properly and does not provide technical support for them.
  • Page 234 Qosmio G40 User’s Manual...
  • Page 235: If Your Computer Is Stolen

    What is your address, phone, and fax number? To register the theft on paper, please follow these procedures: ■ Fill in the TOSHIBA Theft Registration form (or a copy of it) below. ■ Attach a copy of your receipt showing where your computer was purchased.
  • Page 236 Qosmio G40 TOSHIBA Theft Registration Send to: Fax number: Country stolen: Machine type: (e.g. Qosmio G40) Model number: (e.g. PSA50 YXT) Serial number: (e.g. 12345678G) Date stolen: Owner’s details Last name, first name: Company: Street: Postal Code/City: Country: Phone: Fax:...
  • Page 237 Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: alternating current AGP: accelerated graphics port ANSI: American National Standards Institute APM: advanced power manager ASCII: American Standard Code for Information Interchange BIOS: basic input output system CD-ROM: Compact Disc Read Only Memory CD-RW: Compact Disc ReWritable...
  • Page 238 Qosmio G40 HD DVD-R: High Definition Digital Versatile Disc Recordable HD DVD-ROM: High Definition Digital Versatile Disc Read Only Memory IDE: integrated drive electronics I/O: input/output IrDA: Infrared Data Association IRQ: interrupt request KB: kilobyte LCD: liquid crystal display LED: light emitting diode LSI: large scale integration MB: megabyte OCR: optical character recognition (reader)
  • Page 239 alternating current (AC): Electric current that reverses its direction of flow at regular intervals. analog signal: A signal whose characteristics such as amplitude and frequency vary in proportion to (are an analog of) the value to be transmitted. Voice communications are analog signals. ANSI: American National Standards Institute.
  • Page 240 Qosmio G40 boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer’s memory. bps: Bits per second. Typically used to describe the data transmission speed of a modem. buffer: The portion of the computer’s memory where data is temporarily stored.
  • Page 241 CMOS: Complementary Metal-Oxide Semiconductor. An electronic circuit fabricated on a silicon wafer that requires very little power. Integrated circuits implemented in CMOS technology can be tightly packaged and are highly reliable. cold start: Starting a computer that is currently off (turning on the power). COM1, COM2, COM3 and COM4: The names assigned to the serial and communication ports.
  • Page 242 Qosmio G40 CRT: Cathode Ray Tube. A vacuum tube in which beams projected on a fluorescent screen-producing luminous spots. An example is the television set. cursor: A small, blinking rectangle or line that indicates the current position on the display screen. data: Information that is factual, measurable or statistical that a computer can process, store, or retrieve.
  • Page 243 driver: A software program, generally part of the operating system, that controls a specific piece of hardware (frequently a peripheral device such as a printer or mouse). DVB-T (Digital Video Broadcasting - Terrestrial): Also known as terrestrial digital TV. Digital TV broadcasting standard. DVD-R (+R, -R): A Digital Versatile Disc Recordable disc can be written once and read many times.
  • Page 244 (FDD): An electromechanical device that reads and writes to floppy diskettes. Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys. folder: An icon in Windows used to store documents or other folders. format: The process of readying a blank disk for its first use. Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk.
  • Page 245 FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. icon: A small graphic image displayed on the screen or in the indicator panel.
  • Page 246 Qosmio G40 I/O: Input/output. Refers to acceptance and transfer of data to and from a computer. I/O devices: Equipment used to communicate with the computer and transfer data to and from it. IrDA 1.1: An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps.
  • Page 247 main board: See motherboard. megabyte (MB): A unit of data storage equal to 1024 kilobytes. See also kilobyte. megahertz: A unit of wave frequency that equals 1 million cycles per second. See also hertz. menu: A software interface that displays a list of options on the screen. Also called a screen.
  • Page 248 Qosmio G40 OCR: Optical Character Recognition (reader). A technique or device that uses laser or visible light to identify characters and input them into a storage device. online state: A functional state of a peripheral device when it is ready to receive or transmit data.
  • Page 249 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver Utility: A TOSHIBA utility that lets you set the parameters for various power-saving functions. printed circuit board (PCB): A hardware component of a processor to which integrated circuits and other components are attached.
  • Page 250 Qosmio G40 S-Video: Short for Super-Video, a type of connection used by S-VHS videocassette players, camcorders, DVD players, etc. to transmit high-quality video signals. SCSI: Small Computer System Interface is an industry standard interface for connection of a variety of peripheral devices. SD/SDHC memory card: Secure Digital cards are flash memory widely used in a variety of digital devices such as digital cameras and Personal Digital Assistants.
  • Page 251 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. TTL: Transistor-transistor logic. A logic circuit design that uses switching transistors for gates and storage.
  • Page 252 Qosmio G40 Glossary-16 User’s Manual...
  • Page 253 ExpressCard, 1-8, 9-4 inserting, 9-4 problems, 10-13 removing, 9-5 External monitor, 1-8, 2-7, 9-18 problems, 10-21 Fingerprint Sensor location, 2-9 problems, 10-18 using, 4-3 FN + 1 (TOSHIBA Zooming Utility reduce), FN + 2 (TOSHIBA Zooming Utility enlarge), Qosmio G40 Index-1...
  • Page 254 Hot keys, 1-12 Brightness (Down), 5-4 Brightness (Up), 5-4 Hibernate, 5-4 Lock, 5-3 Mute, 5-3 Output, 5-4 Power Plan, 5-3 Sleep, 5-4 TOSHIBA Zooming Utility (enlarge), 5-5 TOSHIBA Zooming Utility (reduce), 5-5 Index-2 Touch Pad, 5-4 Wireless, 5-4 Zoom, 5-5 HW Setup...
  • Page 255 LAN, 1-10, 4-40 active indicator, 2-7 cable types, 4-40 connecting, 4-41 disconnecting, 4-41 jack, 2-7 Link indicator, 2-7 problems, 10-23 Media care, 4-27 CD/DVDs, 4-27 floppy diskettes, 4-27 Memory, 1-3 expansion, 1-17, 9-11 installing, 9-12 removing, 9-14 Memory Stick/Memory Stick PRO/Memory Stick PRO Duo problems, 10-14 Modem, 1-10, 4-32...
  • Page 256 Volume control dial, 2-12 Index-4 TOSHIBA Assist, 1-15 TOSHIBA ConfigFree, 1-15 TOSHIBA Disc Creator, 1-16, 4-23 TOSHIBA PC Diagnostic Tool, 1-14 TOSHIBA SD Memory Card Format, 1-16 TOSHIBA support, 10-26 TOSHIBA Theft Registration, G-2 TOSHIBA Zooming Utility, 1-14 Touch Pad, 1-8 location, 2-9...

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