Intermec CK30 Service Manual page 15

CK30 Handheld Computer Service Manual
Troubleshooting the CK30 (continued)
Problem
The CK30 will not
communicate in a wireless
network.
The CK30 battery will not
hold a charge or discharges
rapidly.
The CK30 will not
communicate in an
Ethernet network.
The AH1 handle does not
activate a scanning beam.
Chapter 1 — Troubleshooting
Solution
Try these possible solutions in order:
Make sure that the radio is configured properly for the
•
network. If the radio is properly configured, there
may be a problem with the access point.
Make sure that the antenna cables are correctly
•
connected to the radio. If the antenna cables are
correctly connected, the antenna or radio may be
damaged. For help, see the "Replacing the 802.11b/g
Radio and Antenna" procedure on page 10.
The mini PCI interface may have failed on the main
•
PCB. For help, see the "Replacing the Main PCB"
procedure on page 15.
Try these possible solutions in order:
Make sure that you configure the CK30 to suspend
•
power and turn off the backlight when the CK30 is
not in use.
Make sure that the AD1 or AD2 communications
•
dock is working correctly. If the communications
dock is damaged, replace it.
You may have a damaged main battery. Replace the
•
main battery.
Try these possible solutions in order:
The Ethernet communications parameters may not be
•
set correctly. Make sure the Ethernet communications
settings are set correctly for the network.
Make sure that the AD1 or AD2 communications
•
dock is working correctly. If the communications
dock is damaged, replace it.
The Ethernet cable may be disconnected or damaged.
•
Make sure the cable is connected. If damaged, see the
directions in "Replacing the Ethernet Card" on page
12 to replace the Ethernet cable.
The Ethernet card may be damaged. For help, see the
•
"Replacing the Ethernet Card" procedure on page 12.
The mini-PCI interface or serial connector may have
•
failed on the main PCB. For help, see the "Replacing
the Main PCB" procedure on page 15.
Try these possible solutions in order:
Make sure that the handle works by trying it on a
•
known good CK30.
Make sure the trigger reed switch cable is plugged into
•
the main PCB assembly and is not damaged. Replace
the trigger reed switch assembly if necessary.
The trigger reed switch interface on the main PCB
•
may have failed. For help, see the "Replacing the
Main PCB" procedure on page 15.
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