Table 21-6 Troubleshooting The Password; Table 21-7 Troubleshooting Telnet; Problems With The Password - ZyXEL Communications ZyWall 10 User Manual

ZyWALL 10~100 Series Internet Security Gateway

23.2 Problems with the Password

PROBLEM
Cannot
The Password field is case sensitive. Make sure that you enter the correct password
access the
using the proper casing.
ZyWALL.
Use the Reset button to restore the factory default configuration file. This will
restore all of the factory defaults including the password. See the Resetting
the ZyWALL section in the Web Configurator User's Guide for details.
21.5 Problems with Remote Management
PROBLEM
Cannot Refer to the Remote Management Limitations section for scenarios when remote
access the management may not be possible.
ZyWALL from
When NAT is enabled:
the LAN or
WAN.
Refer to the Problems with the LAN Interface section for instructions on checking your
LAN connection.
Refer to the Problems with the WAN Interface section for instructions on checking your
WAN connection.
21-4

Table 21-6 Troubleshooting the Password

CORRECTIVE ACTION

Table 21-7 Troubleshooting Telnet

Use the ZyWALL's WAN IP address when configuring from the WAN.
Use the ZyWALL's LAN IP address when configuring from the LAN.
CORRECTIVE ACTION
Troubleshooting