IBM Midrange System DS4000 Series Hardware Manual page 476

SMdevices is installed under the util folder in the same directory where the SM Client is
installed, and works with all DS5000 drivers (Figure 7-94).
C:\Program Files\IBM_DS\util>SMdevices
IBM System Storage DS Storage Manager Devices
. . .
\\.\PHYSICALDRIVE1 [Storage Subsystem ITSO5300, Logical Drive 1, LUN 0, Logi
cal Drive ID <600a0b80002904de000005a246d82e17>, Preferred Path (Controller-A):
In Use]
Figure 7-94 Using SMdevices utility
You can also use the drive ID string provided by the SMdevices output to identify your logical
drive in the DS5000.
Collecting information
In addition to the information given in 7.7.6, "Collect All Support Data option" on page 401,
also consider evaluating or sending your service provider the following information from your
Windows host system to perform problem determination for certain failures:
System event log: Right-click the My Computer icon on your desktop and select Manage
to open the System Management window. From the System Tools option under Computer
Management, select Event Viewer  System. Now click Action from the drop-down
menu, and select Save Log File as to save the event view log file.
Application log: Proceed as for the system event log, but this time select the application
log.
Dynamic system analysis (DSA log): IBM Dynamic System Analysis (DSA) collects and
analyzes system information to aid in diagnosing system problems. This is a tool
developed initially for IBM System x servers that not only collects the system event and
application logs, but also information from your adapters, drivers, and configuration. This
allows you to easily provide all the information that your support representative needs in
one package. This tool is available at the following address:
http://www-03.ibm.com/systems/management/dsa.html
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IBM Midrange System Storage Hardware Guide