IBM TotalStorage DS4000 Planning And Installation Manual

IBM TotalStorage DS4000 Planning And Installation Manual

Alert manager appliance
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IBM TotalStorage DS4000 Alert Manager Appliance
Planning and Installation Guide
GC26-7739-01

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Summary of Contents for IBM TotalStorage DS4000

  • Page 1 IBM TotalStorage DS4000 Alert Manager Appliance Planning and Installation Guide GC26-7739-01...
  • Page 3 IBM TotalStorage DS4000 Alert Manager Appliance Planning and Installation Guide GC26-7739-01...
  • Page 4 Before using this information and the product it supports, be sure to read the general information in “Notices” on page 11. Second Edition (February 2005) © Copyright International Business Machines Corporation 2005. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
  • Page 5 Safety The caution and danger statements that this document contains can be referenced ® in the multilingual IBM Safety Information document that is provided with your IBM ® TotalStorage product. Each caution and danger statement is numbered for easy reference to the corresponding statements in the translated document.
  • Page 6 2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4. Remove all cables from devices. 5. Turn device ON. IBM TotalStorage DS4000 Alert Manager Appliance: Planning and Installation Guide...
  • Page 7 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
  • Page 8 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. IBM TotalStorage DS4000 Alert Manager Appliance: Planning and Installation Guide...
  • Page 9 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 10 IBM TotalStorage DS4000 Alert Manager Appliance: Planning and Installation Guide...
  • Page 11: Table Of Contents

    Power cords ......15 Index ......17 © Copyright IBM Corp. 2005...
  • Page 12 IBM TotalStorage DS4000 Alert Manager Appliance: Planning and Installation Guide...
  • Page 13: Figures

    Attaching the rack-support wheels ......7 Serial cable connections ......8 © Copyright IBM Corp. 2005...
  • Page 14 IBM TotalStorage DS4000 Alert Manager Appliance: Planning and Installation Guide...
  • Page 15: Tables

    Tables Subsystem details example ......2 xiii © Copyright IBM Corp. 2005...
  • Page 16 IBM TotalStorage DS4000 Alert Manager Appliance: Planning and Installation Guide...
  • Page 17: About This Document

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional...
  • Page 18: Using The Documentation

    Web site: www.ibm.com/storage/techsup.htm v Use an IBM discussion forum on the IBM Web site to ask questions. You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the documents that are provided with your system and software.
  • Page 19: Hardware Service And Support

    Because IBM does not test any equipment for compatibility with fire suppression systems, IBM does not make compatibility claims of any kind nor does IBM provide recommendations on fire suppression systems.
  • Page 20 IBM TotalStorage DS4000 Alert Manager Appliance: Planning and Installation Guide...
  • Page 21: Chapter 1. Planning For Installation

    Contact information Provide shipping information for sending the appliance to your site and contact information to enable IBM to contact your staff if a problem occurs. Be sure to include country codes for the phone number. Location of the appliance Provide the number of the analog phone line to be connected to the modem adapter in the appliance.
  • Page 22: Subsystem Details (Page 2 Of The Worksheet)

    Heartbeat access permissions Indicate whether heartbeat checks are permitted. During a heartbeat check, IBM Service dials into the appliance to verify that the phone line and appliance are operational. There is no access to any DS4000 storage server during a heartbeat check. You may choose to permit or not permit calls to the appliance to perform these checks.
  • Page 23: Installation Process Overview

    2. Connect the serial, power, and phone cables. 3. Contact IBM Service to complete the configuration of the appliance. a. IBM Service will verify that all of information on the worksheet that was completed when the service was ordered is still correct.
  • Page 24 You will be notified when configuration is complete and the appliance is operational. IBM TotalStorage DS4000 Alert Manager Appliance: Planning and Installation Guide...
  • Page 25: Chapter 2. Installing The Ds4000 Alert Manager Appliance

    Take additional care when handling devices during cold weather because heating reduces indoor humidity and increases static electricity. Installing the DS4000 Alert Manager Appliance Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) © Copyright IBM Corp. 2005...
  • Page 26 It is recommended that you upgrade the controller firmware to the latest level appropriate for the controller model. To download controller firmware, check the IBM support web site for DS4000 storage products: www.ibm.com/servers/storage/support/disk/ 2.
  • Page 27 Release-latch-bracket assembly Figure 1. Installing the release-latch-bracket assemblies b. Repeat this step to install the other release-latch-bracket assembly on the right side of the DS4000 Alert Manager Appliance. 5. Attach the four rack-support wheels to the uppermost holes on the sides of the DS4000 Alert Manager Appliance.
  • Page 28 8. Ensure that all storage servers to be monitored by the DS4000 Alert Manager Appliance are powered on and available for use. 9. Connect the DS4000 Alert Manager Appliance to the analog telephone line at the installation site. IBM TotalStorage DS4000 Alert Manager Appliance: Planning and Installation Guide...
  • Page 29: Adding Additional Ds4000 Storage Servers To An Existing Ds4000 Alert Manager Appliance Configuration

    11. Turn on power to the DS4000 Alert Manager Appliance. 12. Call IBM Service and provide the IBM machine type and serial number of one of the DS4000 storage servers attached to the DS4000 Alert Manager Appliance so that your call will be routed to the IBM TotalStorage Support Center.
  • Page 30 IBM TotalStorage DS4000 Alert Manager Appliance: Planning and Installation Guide...
  • Page 31: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
  • Page 32: Trademarks

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
  • Page 33: Battery Return Program

    IBM encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. IBM offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on IBM’s Internet site at http://www.ibm.com/ibm/environment/products/prp.shtml.
  • Page 34: Industry Canada Class B Emission Compliance Statement

    Consult an IBM authorized dealer or service representative for help. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 35: Japanese Voluntary Control Council For Interference (Vcci) Statement

    Japanese Voluntary Control Council for Interference (VCCI) statement Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 36 IBM TotalStorage DS4000 Alert Manager Appliance: Planning and Installation Guide...
  • Page 37: Index

    United States electronic emission Class B notice 13 United States FCC Class B notice 13 hardware service and support xvii heartbeat access permissions 2 web sites, related xvi installation overview 3 planning 1 procedure 6 maintenance 3 notes, important 12 © Copyright IBM Corp. 2005...
  • Page 38 IBM TotalStorage DS4000 Alert Manager Appliance: Planning and Installation Guide...
  • Page 39 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
  • Page 40 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line GC26-7739-01 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
  • Page 42 Part Number: 39M5580 Printed in USA GC26-7739-01...

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