IBM Midrange System DS4000 Series Hardware Manual page 311

Additional contacts can be configured for subsystems located at other sites. They only
receive notifications related to subsystem problems. See Figure 6-5 for information about the
notifications.
Figure 6-5 E-mail notifications
There are several types of notifications sent by RSM to the primary contact or subsystem
contact, as configured in the RSM:
Remote Access notifications
– Remote access is enabled or disabled, as shown in Example 6-1.
Example 6-1 Remote access notification
Remote access to the RSM for Storage system has been enabled.
The remote access timeout for localhost is now 35:59 (HH:MM)
There are no remote users connected to localhost at this time.
#
# RSM system type:
# RSM system serial:
# RSM system name:
# RSM modem Key:
K7EuTWmKlqoDuIsgP0xNYiVI13tDtlqoDuZbIvKXYI9pFXY5Le9qDMbeWKFXkn8l093NAZxi96T3ZYr
b21zFSRUkaBO0wEGcJ6NfmYvasl2w
# RSM build:
# RSM location:
# RSM address:
# RSM city:
# RSM state:
# RSM zip:
# RSM country:
# RSM contact name:
# RSM contact phone:
# RSM contact hours:
# RSM contact timezone:
# RSM contact alt. phone: 1 123 456 7891
# RSM contact alt. hours: 6pm - 7am
# RSM contact e-mail:
# RSM contact country:
– A remote user connects or disconnects from the system.
are sent when:
7985PBF
KQDBXV8
localhost.localdomain
T1.15.4
Datacenter 1
River Street
River CIty
NC
00000
United States
Max Musterman
11234567890
7am - 6pm
GMT - 6
max.musterman@rivers.local
United States
Chapter 6. IBM Remote Support Manager for Storage
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