Error Code - Toshiba e-STUDIO 2500c Operator's Manual

Error Code

If an error occurs while using the printer, optional Fax, optional Internet Fax or scan, the error
code is displayed in the status of each log. Take an appropriate action with reference to the fol-
lowing.
Fax / Internet Fax

Error code

Fax
0012
0013
0020
0030
0033
0042
0050
0053
00B0 - 00B5
00C0 - 00C4
00D0 - 00D2
00F0, 00F1
00E8
Internet Fax
1C10
1C11
1C12
1C13
1C14
1C15
1C20
1C21-1C22
1C30-1C33
1C40
1C60
Problem
Original jam Clear the jammed original.
Door open Firmly close the open door.
Power interruption Check the power interruption report.
Reset Transmission is cancelled. (The transmission is terminated by
the jammed printing paper during the Direct Transmission.)
Polling error Check polling options setup (Security code, etc.), and check if
the polling document exists.
Memory full Make sure that there is sufficient memory before making the call
again.
Line busy Retry communications.
Security mismatch in Confirm the remote party's security code, system password, and
relay or mailbox trans- your setup.
mission
Signal error or line Retry communications. Frequent failures may indicate a phone
condition error line problem. If possible, move the unit to another line and try
your communications again.
HDD error Retry communications.
System access abnor- Turn the power OFF and then back ON.
mality Perform the job in error again. If the error still occurs, contact
your service representative.
Insufficient memory When there are running jobs, perform the job in error again after
the completion of the running jobs. If the error still occurs, turn
the power OFF and then back ON, and perform the job again.
Message reception Turn the power OFF and then back ON.
error Perform the job in error again.
Message transmis- Turn the power OFF and then back ON.
sion error Perform the job in error again.
Invalid parameter When a template is used, form the template again. If the error
still occurs, turn the power OFF and then back ON, and perform
the job again.
Exceeding file capac- Ask your administrator to change the "Fragment Page Size" set-
ity ting for the Internet Fax setting, or reduce the number of pages
and perform the job again.
System management Turn the power OFF and then back ON.
module access abnor- Perform the job in error again. If the recovery is still not com-
mality pleted, contact your service representative.
Job control module Turn the power OFF and then back ON.
access abnormality Perform the job in error again. If the recovery is still not com-
pleted, contact your service representative.
Disk access error When there are running jobs, perform the job in error again after
the completion of the running jobs. If the error still occurs, turn
the power OFF and then back ON, and perform the job again.
Image conversion Turn the power OFF and then back ON. Perform the job in error
abnormality again. If the error still occurs, contact your service representa-
tive.
HDD full failure during Reduce the number of pages of the job in error and perform the
processing job again. Check if the server or local disc has a sufficient space
in disc capacity.
What to do
Error Code 307