Error Code And Troubleshooting - Toshiba e-STUDIO6520C Service Handbook

6.

ERROR CODE and TROUBLESHOOTING

6.1 Error Code List
The following error codes is displayed at the upper right of the screen when the "CLEAR PAPER" or
"CALL SERVICE" symbol is blinking.
6.1.1 Jam
Error code Classification
E010 Paper transport jam
E011 Other paper jam
E020 Paper transport jam
E030 Other paper jam
E061
E062
E063
E064
E065
E071
E072
E073
E074
E075
E076
E090
E091
E0A0
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Contents
Jam not reaching the fuser transport sensor The
paper which has passed through the fuser unit does
not reach the fuser transport sensor.
Transfer belt paper-clinging jam: The paper after
the 2nd transfer is clinging to the transfer belt, or a
paper jam occurred between the registration roller
and the paper clinging detection sensor.
Stop jam at the fuser transport sensor: The trailing
edge of the paper does not pass the fuser transport
sensor after its leading edge has reached this
sensor.
Power-ON jam: The paper is remaining on the
paper transport path when power is turned ON.
Incorrect paper size setting for 1st drawer: The size
of paper in the 1st drawer differs from size setting of
the equipment.
Incorrect paper size setting for 2nd drawer: The
size of paper in the 2nd drawer differs from size
setting of the equipment.
Incorrect paper size setting for 3rd drawer: The size
of paper in the 3rd drawer differs from size setting
of the equipment.
Incorrect paper size setting for 4th drawer: The size
of paper in the 4th drawer differs from size setting of
the equipment.
Incorrect paper size setting for bypass tray: The
size of paper in the bypass tray differs from size
setting of the equipment.
1st drawer media type mis-setting jam: The media
type setting of the 1st drawer is incorrect.
2nd drawer media type mis-setting jam: The media
type setting of the 2nd drawer is incorrect.
3rd drawer media type mis-setting jam: The media
type setting of the 3rd drawer is incorrect.
4th drawer media type mis-setting jam: The media
type setting of the 4th drawer is incorrect.
Option LCF media type mis-setting jam: The media
type setting of the option LCF is incorrect.
Tandem LCF media type mis-setting jam: The
media type setting of the tandem LCF is incorrect.
Image data delay jam: Image data to be printed
cannot be prepared.
Motor-ON time-out jam: The equipment does not
operate normally because abnormality occurred on
an interface between the SYS board and engine
firmware.
Image transport ready time-out jam: Image data to
be printed cannot be sent.
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e-STUDIO5520C/6520C/6530C
ERROR CODE and TROUBLESHOOTING
6