Page 1 MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS TopAccess Guide...
Page 3: Software License Agreement
ELECTRONIC FILE INCLUDED ON THE USER DOCUMENTATION CD-ROM INCLUDED HEREWITH; HOWEVER, ALL SOFTWARE AND DOCUMENTATION DEVELOPED OR CRE- ATED BY OR FOR TOSHIBA TEC CORPORATION (“TTEC”) ARE PROPRIETARY PROD- UCTS OF TTEC AND ARE PROTECTED BY COPYRIGHT LAWS, INTERNATIONAL TREATY PROVISIONS, AND OTHER APPLICABLE LAWS.
Page 4: Limitation Of Liability
U.S. Government is subject to restrictions set forth in subdivision (b) (3) (ii) or (c) (i) (ii) of the Rights in Technical Data and Computer Software Clause set forth in 252.227-7013, or 52.227-19 (c) (2) of the DOD FAR, as appropriate. Contractor/Manufacturer is TOSHIBA TEC Corporation, 6-78, Minami-cho, Mishima-shi, Shizuoka-ken, 411-8520, Japan.
Page 5: Trademarks And Copyright
Copyright © 2006 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of TTEC. No patent liability is assumed, however, with respect to the use of the infor- mation contained herein.
Page 6: Preface
The term “e-Filing” in this manual is an abbreviation of “electronic filing”. Lineup of Our Manuals Thank you for purchasing the TOSHIBA multifunctional digital color systems e-STUDIO3510c Series. We have provided you with these manuals for the operation of this equipment. Select and read the manual best suited to your needs.
Page 7 Color Guide This color Guide simply explains the functions such as “copy density adjustment”, “color adjustment”, “copy editing”, "image editing” and “image processing” in color. This guide also includes the basic knowl- edge of color. Other guides are provided by the User Documentation CD-ROM in PDF files: TopAccess Guide This TopAccess Guide explains how to operate and set up the network functions such as the network scanning function and job management,...
Page 8 e-Filing Guide This e-Filing Guide explains how to operate the e-Filing function using the TWAIN driver, File Downloader and e-Filing web utility. Network Fax Guide This Network Fax Guide explains how to use the network fax function that enable users to operate fax and internet fax sending from a client computer via network.
Page 9: Precautions In This Manual
Precautions in this manual To ensure correct and safe use of this equipment, this operator’s manual describes safety pre- cautions according to the three levels shown below. You should fully understand the meaning and importance of these items before reading this manual.
Page 11: Table Of Contents
TABLE OF CONTENTS SOFTWARE LICENSE AGREEMENT ............1 TRADEMARKS AND COPYRIGHT ...............3 Preface......................4 Chapter 1 Overview TopAccess Overview .................14 Accessing TopAccess End-User Mode ............15 TopAccess Web Site ................23 Chapter 2 Checking Device Status TopAccess Device Tab Page..............26 Device Status Indicators................27 Chapter 3 Managing Jobs Managing Print Jobs ..................32...
Page 12 Managing Address Book ................94 Managing Contacts in the Address Book ..........94 Managing Groups in the Address Book..........101 Managing Mailboxes ................104 Setting Up an Open Mailbox..............105 Deleting an Open Mailbox ..............111 Chapter 6 Managing Counters Viewing Counters ..................114 Displaying the Total Counter ..............114 Displaying the Department Counter ............115 Chapter 7 TopAccess Administrator Mode...
Page 13 Clearing the Logs and Journals.............232 Rebooting the Equipment ..............233 Registering from TopAccess..............234 About the Registrations .................234 Registering Public Templates..............234 Registering Fax and Internet Fax Received Forward ......243 Displaying Message Log................260 Managing Department Code..............261 Displaying the Department List and Counters ........261 Clearing the Department Counters............263 Registering or modifying the Department Code ........266 Deleting the Department Code ..............268...
Page 14 TABLE OF CONTENTS...
Page 15: Chapter 1 Overview
Overview This section describes overview of the TopAccess functions. TopAccess Overview ....................14 Accessing TopAccess End-User Mode..............15 TopAccess Web Site .........................23...
Page 16: Topaccess Overview
1 Overview TopAccess Overview TopAccess is a web-based job and device management tool that allows you to access informa- tion about this equipment over the Internet. TopAccess has two web sites available. One site is designed for end users and the other is for the administrators.
Page 17: Accessing Topaccess End-User Mode
Accessing TopAccess End-User Mode To operate TopAccess, this equipment should be connected to the network and be configured with the TCP/IP settings. After you complete the TCP/IP setup, you can access to TopAccess web site to operate various functions from your computer using a web browser such as Firefox and Internet Explorer.
Page 18: Accessing Topaccess By Entering Url
1 Overview Accessing TopAccess by entering URL To navigate to TopAccess, enter the following URL on the address box of your Internet browser. http://<IP Address> or http://<Device Name> For example When the IP address of the equipment is “10.10.70.105” (when IPv4 used): http://10.10.70.105 When the IP address of the equipment is “3ffe:1:1:10:280:91ff:fe4c:4f54”...
Page 19 The TopAccess web page for end users opens. You can also access TopAccess using the TopAccessDocMon link. For instructions on accessing TopAccess from TopAccessDocMon, see the Printing Guide. Accessing TopAccess from Network Map (Windows Vista) Confirm the network connection status on the Network Map with the LLTD feature of Windows Vista, and then click the displayed icon of this equipment.
Page 20 1 Overview Click the “Start” icon and select “Control Panel”. The Control Panel window appears. Click “Network and Internet”. The Network and Internet window appears. Accessing TopAccess End-User Mode...
Page 21 Click “Network and Sharing Center”. The Network and Sharing Center window appears. Click “Customize” of “Unidentified network (Public network)”. The Set Network Location window appears. Accessing TopAccess End-User Mode...
Page 22 1 Overview Check “Private” of “Location type”, and then click [Next]. The User Account Control dialog box appears. If the user account control is disabled, the Set Network Location – Successfully set network settings window appears. Go to step 7. Click [Continue] in the User Account Control dialog box.
Page 23 Click “View full map” in the Network and Sharing Center window. Mapping of devices connected on the network appears in the Network Map window. Click the icon of this equipment. The name, IP address and MAC address of the devices appear as a result of your placing a pointer over each icon.
Page 24 1 Overview The TopAccess web page appears. Accessing TopAccess End-User Mode...
Page 25: Topaccess Web Site
TopAccess Web Site When you access TopAccess, the general information page of the TopAccess web site is dis- played. From here, you can initiate most device monitoring and management functions. The basic TopAccess page contains following items: 1) Function Tab This provides access to main pages of TopAccess for each function.
Page 26 1 Overview 4) Install Software link Click this to open the Install Client Software page to download the client software from TopAccess. 5) Top link Click this to display the top of the page that is currently displayed. 6) Help link Click this to display the Online Help.
Page 27: Checking Device Status
Checking Device Status This section describe the Device tab page of TopAccess end-user mode TopAccess Device Tab Page..................26 Device Status Indicators........................27...
Page 28: Topaccess Device Tab Page
2 Checking Device Status TopAccess Device Tab Page TopAccess opens with the end-user Device tab, which includes a picture of the device. At any time, the end-user may click Refresh to update the TopAccess status information. This tab shows the following information about the device: 1) Device Information The Device Information list shows the following information.
Page 29: Device Status Indicators
3) Paper The Paper list shows the drawer status. - Drawer — Lists the installed drawers. - Size — Displays the paper size set in each drawer. - Type — Displays the paper type set in each drawer. - Capacity — Displays the maximum paper capacity that can be set in each drawer. - Status —...
Page 30 2 Checking Device Status Cover Open The Cover Open error icon indicates that you need to close the cover. Drawer Open The Drawer Open error icon shows which drawer is open: upper, middle, or lower. You must close the specified drawer to resume printing and copying functions. Toner Empty The Toner Empty icon indicate that the toner is empty.
Page 31 Staple Empty The Add Staples error icon indicates you need to add staples to the finisher. For information on resolving the error condition, refer to “CHECK STAPLE CARTRIDGE” in Operator’s Manual for Basic Function. Serviceman Calls The Service Call error icon indicates that a call for service is needed. Contact your service representative.
Page 33 Managing Jobs Using TopAccess, end users can display and delete print jobs, fax transmission jobs, and scan jobs released by end users. Managing Print Jobs....................32 Displaying Print Jobs.........................32 Deleting a Print Job...........................33 Releasing a Print Job ........................34 Managing Fax/Internet Fax Jobs ................35 Displaying Fax/Internet Fax Jobs......................35 Deleting a Fax Transmission Job ......................36 Managing Scan Jobs ....................37...
Page 34: Chapter 3 Managing Jobs
3 Managing Jobs Managing Print Jobs Using TopAccess, you can display, delete and release print jobs that are currently in the queue. Displaying Print Jobs Accessing the Print menu page in the Job Status tab Click the Job Status tab and click the Print menu. The Print menu page is displayed.
Page 35: Deleting A Print Job
Deleting a Print Job You can delete jobs that are stored in the queue. The private print jobs cannot be deleted by users. To delete the private print jobs from TopAc- cess, you must log in as an administrator in the Administration tab page first, then display the Print menu page.
Page 36: Releasing A Print Job
3 Managing Jobs Releasing a Print Job You can print jobs that are stored in the queue. The private print jobs cannot be released from TopAccess. Releasing a print job Click the Job Status tab and click the Print menu. The Print menu page is displayed.
Page 37: Managing Fax/Internet Fax Jobs
Managing Fax/Internet Fax Jobs Using TopAccess, you can display and delete fax transmission jobs including fax transmission and Internet Fax transmission. Displaying Fax/Internet Fax Jobs Accessing the Fax/Internet Fax menu page in the Job Status tab Click the Job Status tab and click the Fax/Internet Fax menu. The Fax/Internet Fax menu page is displayed.
Page 38: Deleting A Fax Transmission Job
3 Managing Jobs Deleting a Fax Transmission Job You can delete a fax transmission job. Deleting a fax transmission job Click the Job Status tab and click the Fax/Internet Fax menu. The Fax/Internet Fax menu page is displayed. Select an option button at the left of the fax transmission job that you want to delete.
Page 39: Managing Scan Jobs
Managing Scan Jobs Using TopAccess, you can display and delete scan jobs that are currently in the queue. Displaying Scan Jobs Accessing the Scan menu page in the Job Status tab Click the Job Status tab and click the Scan menu. The Scan menu page is displayed.
Page 40: Deleting A Scan Job
3 Managing Jobs Deleting a Scan Job You can delete a scan job. Deleting a scan job Click the Job Status tab and click the Scan menu. The Scan menu page is displayed. Select an option button at the left of the scan job that you want to delete.
Page 41 Displaying Job Logs Using TopAccess, end users can display print job logs, transmission journals, reception journals, and scan job logs. Displaying Print Job Logs..................40 Displaying Transmission Journals................41 Displaying Reception Journals ................43 Displaying Scan Job Logs ..................45...
Page 42: Chapter 4 Displaying Job Logs
4 Displaying Job Logs Displaying Print Job Logs Using TopAccess, you can display the print job logs printed on this equipment. A maximum of 100 logs is displayed in the chronologic order, most recent first. When the num- ber of logs exceeds 100, they are deleted from the oldest one. Accessing the Print menu page in the Logs tab Click the Logs tab and click the Print menu.
Page 43: Displaying Transmission Journals
Displaying Transmission Journals Using TopAccess, you can display the transmission journals that this equipment sent by fax, Internet Fax transmission, and E-mail. A maximum of 100 logs is displayed in the chronologic order, most recent first. When the num- ber of logs exceeds 100, they are deleted from the oldest one. Accessing the Transmission menu page in the Logs tab Click the Logs tab and click the Transmission menu.
Page 44 4 Displaying Job Logs Mode Displays the transmission mode. The transmission mode is displayed with the combination of 2-digit alphabet code, 3-digit numeric code, and up to 4-digit supplemental code. For example: EC 604 1st numeric 2nd numeric 3rd numeric 2 digit alphabet code Up to 4 digit code...
Page 45: Displaying Reception Journals
Displaying Reception Journals Using TopAccess, you can display the reception journals that this equipment received by fax, Internet Fax transmission, and E-mail. A maximum of 100 logs is displayed in the chronologic order, most recent first. When the num- ber of logs exceeds 100, they are deleted from the oldest one. Accessing the Reception menu page in the Logs tab Click the Logs tab and click the Reception menu.
Page 46 4 Displaying Job Logs Mode Displays the reception mode. The reception mode is displayed with the combination of 2-digit alphabet code, 3-digit numeric code, and up to 4-digit supplemental code. For example: EC 604 1st numeric 2nd numeric 3rd numeric 2 digit alphabet code Up to 4 digit code...
Page 47: Displaying Scan Job Logs
Displaying Scan Job Logs Using TopAccess, you can display scan job logs that this equipment performed. A maximum of 100 logs is displayed in the chronologic order, most recent first. When the num- ber of logs exceeds 100, they are deleted from the oldest one. Accessing the Scan menu page in the Logs menu Click the Logs tab and click the Scan menu.
Page 48 4 Displaying Job Logs - FE: Internet Fax Received Forward - ST: Scan to File or USB, Scan to e-Filing, Scan to Email - FA: Fax and Save as File - PA: Print and e-Filing - PT: Print to e-Filing - IA: N/W-Fax and Save as File - BE: e-Filing to Email - RS: Remote Scan...
Page 49 Registering from TopAccess This section describes the instruction on how to register templates, address book, and mailboxes. Managing Templates....................48 Registering Private Template Groups ....................48 Registering Private Templates ......................56 Displaying Public Templates ......................92 Managing Address Book..................94 Managing Contacts in the Address Book ..................94 Managing Groups in the Address Book ..................101 Managing Mailboxes.....................104 Setting Up an Open Mailbox ......................105...
Page 50: Chapter 5 Registering From Topaccess
5 Registering from TopAccess Managing Templates Templates contain preset information for the operation of the copiers, scans, and fax and Inter- net Fax transmissions so that users can perform these operations easily by selecting the tem- plate button on the Touch Panel Display. Templates are stored in groups.
Page 51 Setting Group Information You can define up to 200 private template groups. To define the private template groups, you can specify the group name, owner, and email notification setting. Setting a private template group information Click the Registration tab and the Template menu. The Template menu page is displayed.
Page 52 5 Registering from TopAccess When the Input Group Password page is displayed, enter the 5-digit password (or administrator’s password) for the selected private template group and click [OK]. The Private Templates page is displayed. Click [Edit] to define or edit the group information. The Group Properties page is displayed.
Page 53: Setting Group Password
Enter the items below as desired. Number — Displays the number of the private template group. Name — Enter the name of the private template group. User Name — Enter the owner name of the private template group. Notification — Enter the default email address where the notification will be sent. The email address entered here will be displayed in the Panel Settings page and can be selected for the destination of the notifications when creating a private template in this group.
Page 54 5 Registering from TopAccess Click the group name link that you want to set or to modify the group password. If you select the private template group that is not protected by a password, the Pri- vate Templates page is displayed. Skip to step 4. If you select the private template group that is protected by a password, the Input Group Password page is displayed.
Page 55 Click [Change Password] to set the password for the private tem- plate group. The Change Group Password page is displayed. Enter the old password in the Old Password field, and new pass- word in the New Password and Retype Password fields. You can only use 5-digit numbers for the password.
Page 56: Resetting Group Information
5 Registering from TopAccess Resetting Group Information You can reset the group information that you no longer require and turn it to an undefined group. If you reset the group information, all private templates registered in the group will be deleted. Resetting group information Click the Registration tab and the Template menu.
Page 57 When the Input Group Password page is displayed, enter the 5-digit password (or administrator’s password) for the selected private template group and click [OK]. The Private Templates page is displayed. Click [Reset]. The confirmation dialog box appears. Click [OK]. The group information is reset. Managing Templates...
Page 58: Registering Private Templates
5 Registering from TopAccess Registering Private Templates In each private template group, you can create up to 60 templates. To define the private tem- plate, specify the panel settings that will be displayed in the Touch Panel Display and agent set- tings.
Page 59 Click the group name link where you want to register or edit the pri- vate template. If you select the private template group that is not protected by a password, the Pri- vate Templates page is displayed. Skip to step 4. If you select the private template group that is protected by a password, the Input Group Password page is displayed.
Page 60 5 Registering from TopAccess From the templates list, click the “Undefined” icon to register a new template, or click defined icon to edit the template. If the templates list is displayed in the List view, click the “Undefined” template name to register new template, or click the defined template name to edit the template.
Page 61 When the Input Template Password page is displayed, enter the 5- digit password (or administrator’s password) for selected private template and click [OK]. The Template Properties page is displayed. Click [Edit] to define or edit the template properties. The Template Properties page to select agents is displayed. Managing Templates...
Page 62 5 Registering from TopAccess Select agents and click [Select Agent]. You can select one of the following template: Copy — Select this to create a copy template. Usually, this is selected to print copies as well as sending originals to other destinations. This agent can also be combined with the Save as file agent or Store to e-Filing agent.
Page 63 Click each button displayed in the page to specify or edit the asso- ciated template properties. [Panel Setting] — Click this to specify the icon settings for the template. P.63 “Panel Setting (Private Template)” [Destination Setting] — Click this to specify the document’s destination. This can be set only when creating the Fax/Internet Fax agent or Scan to Email agent.
Page 64 5 Registering from TopAccess [Save as file Setting] — Click this to specify how the document will be stored in local hard disk or network folder. This can be set only when creating the Save as file agent. P.77 “Save as file Setting (Private Template)” [Box Setting] —...
Page 65 — Panel Setting (Private Template) In the Panel Settings page, specify how the icon for the template is displayed in the Touch Panel Display, and the notification settings for the template. 1) Picture This indicates the icon that will be displayed in the Touch Panel Display. The icon is auto- matically designated according to the agent that you select.
Page 66 5 Registering from TopAccess When you enable the Notification setting, make sure to set up the Email settings in the Email submenu page of the Setup menu in the TopAccess Administrator’s mode. For instructions on how to set up the Email settings, refer to the Network Administration Guide. —...
Page 67 Enter the email address or fax number of the recipient, in the Desti- nation field. You can specify the fax number for the destination only when the optional Fax unit is installed. Click [OK]. Entered recipient is added in the Recipient List page. Repeat step 2 to 4 to add all additional recipients that you require.
Page 68 5 Registering from TopAccess Selecting the recipients from the address book By this method, you can select recipients from the address book in this equipment. Click [Destination Setting] to open the Recipient List page. Click [Address Book]. The Address Book page is displayed. Check the Email boxes of users you want to add as the Email recip- ients or Internet Fax recipients, and check the Fax boxes of users you want to add as the Fax recipients.
Page 69 Click [Save]. The contacts are added as the destinations. Selecting the groups from the address book By this method, you can select groups from the address book. Click [Destination Setting] to open the Recipient List page. Click [Address Group]. The Address Group page is displayed. Check the Group boxes that contains the desired recipients.
Page 70 5 Registering from TopAccess Click [Add]. All recipients in the selected groups are added in the Recipient List page. You can remove the contacts that you added in the recipient list before submitting the destination settings. P.70 “Removing the contacts from the recipient list” Click [Save].
Page 71 Select the directory service name that you want to search in the “Directory Service Name” field, and enter the search terms in the fields that you want to search. If you select the model name of this equipment at the Directory Service Name drop down box, you can search for recipients in the address book of this equipment.
Page 72 5 Registering from TopAccess Click [Add]. The selected recipients are added in the Recipient List page. You can remove the contacts that you added in the recipient list before submitting the destination settings. P.70 “Removing the contacts from the recipient list” Click [Save].
Page 73 — Internet Fax Setting (Private Template) In the Internet Fax Setting page, you can specify the content of the Internet Fax to be sent. 1) Subject This sets the subject of the Internet Faxes. Select “Scanned from (Device Name) [(Template Name)] (Date) (Time)”...
Page 74 5 Registering from TopAccess — Fax Setting (Private Template) In the Fax Setting page, you can specify how the fax will be sent. 1) Resolution Select the resolution for sending faxes. - Standard — Select the Standard mode as the resolution for originals with regular size text.
Page 75 - Direct Transmit — Select the Direct TX mode to send the original as it is being scanned. This mode is useful if you want a confirm from the remote party. Originals are not stored to memory, and you can specify only one remote Fax at a time. You can select “Direct Transmit”...
Page 76 5 Registering from TopAccess — Email Setting (Private Template) In the Email Setting page, you can specify the content of the Scan to Email document to be sent. 1) Subject This sets the subject of the Scan to Email documents. Select “Scanned from (Device Name) [(Template Name)] (Date) (Time)”...
Page 77 - PDF (Multi) — Select this to save scanned images as a Multi-page PDF file. - PDF (Single) — Select this to save scanned images separately as Single-page PDF files. - Slim PDF (Multi) — Select this to save scanned images as Multi-page slim PDF files. Select this when you give priority to minimizing the file size over quality of image.
Page 78 5 Registering from TopAccess Encryption Level Select the desired encryption level. - 128-bit RC4 - Select this to set an encryption level to the one compatible with Acrobat 5.0, PDF V1.4. 40-bit RC4 — Select this to set an encryption level to the one compatible with Acrobat 3.0, PDF V1.1.
Page 79 — Save as file Setting (Private Template) In the Save as file Setting page, you can specify how and where a scanned file will be stored. 1) File Format Select the file format for scanned file will be stored. - TIFF (Multi) — Select this to save scanned images as a Multi-page TIFF file. Managing Templates...
Page 80 5 Registering from TopAccess - TIFF (Single) — Select this to save scanned images separately as Single-page TIFF files. - PDF (Multi) — Select this to save scanned images as a Multi-page PDF file. - PDF (Single) — Select this to save scanned images separately as Single-page PDF files.
Page 81 Encryption Level Select the desired encryption level. - 128-bit RC4 - Select this to set an encryption level to the one compatible with Acrobat 5.0, PDF V1.4. 40-bit RC4 — Select this to set an encryption level to the one compatible with Acrobat 3.0, PDF V1.1.
Page 82 5 Registering from TopAccess Port Number (Command) Enter the port number to be used for controls if you select “FTP” as the protocol. Generally “-” is entered for the control port. When “-” is entered, the default port number, that is set for FTP Client by an administrator, will be used.
Page 83 — Box Setting (Private Template) In the Box Setting page, you can specify how scanned images will be stored in the Box. 1) Destination Specify the destination box number for e-Filing. Box Number Select the Box number where scanned images will be stored. Password Enter the password if the specified Box number requires a password.
Page 84 5 Registering from TopAccess — Scan Setting (Private Template) In the Scan Setting page, you can specify how originals are scanned for the Scan to File, Scan to Email, and Scan to e-Filing agent. 1) Single/2-Sided Scan Select whether scanning one side or both sides of originals. - Single —...
Page 85 4) Resolution Select the resolution for scanning. This option cannot be set when “Slim PDF (Multi)” or “Slim PDF (Single)”is selected in the “File Format” option in the Save as File Settings. 5) Compression Select the compression for scanning. This cannot be set when “Black” is selected at the “Color Mode” drop down box. This option cannot be set when “Slim PDF (Multi)”...
Page 86: Setting Template Password
5 Registering from TopAccess 11) Sharpness Adjust the sharpness for scanning. You can set from -4 (smoothest) to 4 (sharpest) in 9 stages. 12) Saturation Adjust the saturation for scanning. You can set from -4 (low clear) to 4 (high clear) in 9 stages.
Page 87 Click the group name link that contains the private template that you want to edit. If the selected private template group is protected by a password, the Input Group Password page is displayed. If not, the Group Information page is displayed. You can display only defined private template groups by clicking on the “Defined Groups”...
Page 88 5 Registering from TopAccess From the templates list, click the template icon that you want to set or change the password. If the templates list is displayed in the List view, click the template name that you want to set or modify the password. If the selected private template is protected by a password, the Input Template Pass- word page is displayed.
Page 89 Click [Change Password] to set the password for the private tem- plate. The Change Template Password page is displayed. Enter old password in the Old Password field, and new password in the New Password and Retype Password fields. You can only use 5-digit numbers for the password. You can also enter the administrator password in the Old Password field.
Page 90 5 Registering from TopAccess Click [OK]. The password is set or modified. Managing Templates...
Page 91: Resetting Private Templates
Resetting Private Templates Users can reset the private template. Resetting the private template Click the Registration tab and the Template menu. The Template menu page is displayed. When the User Management Setting and Role Based Access Control are enabled, the login page will be displayed.
Page 92 5 Registering from TopAccess When the Input Group Password page is displayed, enter the 5-digit password (or administrator’s password) for selected private tem- plate group and click [OK]. The Private Templates page is displayed. From the templates list, click the template icon that you want to reset.
Page 93 When the Input Template Password page is displayed, enter the 5- digit password (or administrator’s password) for selected private template and click [OK]. The Template Properties page is displayed. Click [Reset Template]. The confirmation dialog box appears. Click [OK]. The selected template is reset. Managing Templates...
Page 94: Displaying Public Templates
5 Registering from TopAccess Displaying Public Templates End users can also display the templates list in the public group so that users can see what tem- plates are available. Displaying templates in the public group Click the Registration tab and the Template menu. The Template menu page is displayed.
Page 95 The templates list in the public group is displayed. You can change the template list view by clicking on either “Panel View” or “List View”. If you know which public template you want to view, click the number of the public template in the “Jump to”...
Page 96: Managing Address Book
5 Registering from TopAccess Managing Address Book This equipment comes with the Address Book feature that enables users to manage who receives Scan to Email, Internet Fax transmission, and fax transmission. In the Address Book menu page at the Registration tab in TopAccess, you can add, edit, and delete recipient information.
Page 97 Click [Add Address] to add new contact, or click the contact link that you want to edit in the contacts list. The Contact Properties page is displayed. Managing Address Book...
Page 98 5 Registering from TopAccess Enter following items to specify the recipient information. First Name — Enter the first name of the recipient. You can enter up to 32 characters. Last Name — Enter the last name of the recipient. You can enter up to 32 characters. Email Address —...
Page 99 Enter following items according to the capabilities of recipient fac- simile, and click [Save]. SUB — Enter the mailbox number if you want to send originals to the mailbox in the recipient facsimile. You can enter up to 20 characters including numbers and hyphenations (-), #, *.
Page 100: Deleting A Contact
5 Registering from TopAccess In the Contact Properties page, click [Save] to add new contact. Deleting a contact Click the Registration tab and the Address Book menu. The Address Book menu page is displayed. When the User Management Setting and Role Based Access Control are enabled, the login page will be displayed.
Page 101: Adding New Contact From The Ldap Server
Click [Delete]. The contact is deleted from the Address Book. Adding New Contact from the LDAP Server You can search for contacts in the LDAP server and add them to the Address Book. To use the LDAP search feature, the administrator must configure the directory service. Before operating the LDAP search, please ask your administrator if the Directory Service has been configured.
Page 102 5 Registering from TopAccess Click [Search]. The Search Contact page is displayed. Select the directory service name that you want to search in the “Directory Service Name” field, and enter the search terms in the fields that you want to search. If you select the model name of this equipment at the Directory Service Name drop down box, you can search for recipients in the address book of this equipment.
Page 103: Managing Groups In The Address Book
Check the boxes of contacts that you want to add to the Address Book. You can select all users in the list by clicking on the button. The value of "company" and "department" will depend on the settings determined by the administrator.
Page 104 5 Registering from TopAccess Click [New] to add new group, or click the group link that you want to edit in the groups list. The Group Properties page is displayed. Enter following items to specify the group properties. Group Name — Enter the group name. You can clear the entered values in each field by clicking [Reset].
Page 105: Deleting A Group
Deleting a group Click the Registration tab and the Address Book menu. The Address Book menu page is displayed. When the User Management Setting and Role Based Access Control are enabled, the login page will be displayed. When the Role Based Access Control is enabled, only users that has the privilege to operate the registration can login to the Registration tab page.
Page 106: Managing Mailboxes
5 Registering from TopAccess Managing Mailboxes Mailboxes can be managed only when the optional Fax unit is installed. Mailboxes can be managed using the Touch Panel Display. See the Operator’s Manual for Facsimile Function. This equipment supports the ITU-T compatible mailboxes that allow storage and retrieval of doc- uments via mailboxes that are already set up in a mailbox hub.
Page 107: Setting Up An Open Mailbox
Setting Up an Open Mailbox To carry out ITU-T communications, you must first set up an Open Mailbox in the mailbox hub. You can set up a maximum of 300 mailboxes. Setting up or editing a mailbox Click the Registration tab and the Inbound FAX routing menu. The Inbound FAX routing menu page is displayed.
Page 108 5 Registering from TopAccess Click [Edit]. Select agents and click [Select Agent]. Confidential — Select this to create a Confidential mailbox. Bulletin Board — Select this to create a Bulletin Board mailbox. Forward — Select this to create a relay station mailbox. When you select this, select the agent from “Internet/Fax(Relay)”, “Save as file”, “Email”, or “Store to e-Filing”.
Page 109 Click each button displayed in the page to set the template proper- ties. [MailBox Setting] — Click this to specify the mailbox settings. P.108 “MailBox Setting” [Destination Setting] — Click this to specify the destinations to be sent. This can be set only when creating the Internet/Fax(Relay) agent or Email agent.
Page 110: Mailbox Setting
5 Registering from TopAccess [Box Setting] — Click this to specify how the document will be stored in the Box. This can be set only when creating the Store to e-Filing agent. P.111 “Box Setting (Mailbox)” After configuring the desired mailbox properties, click [Save]. The mailbox properties are registered.
Page 111 2) Password Enter the box password if you want to protect the mailbox by the password. You can enter up to 20 characters including numbers, sharp marks (#), and asterisks (*). 3) User Name Enter the user name of this mailbox. You can enter up to 64 characters. 4) Comment Enter the comment.
Page 112 5 Registering from TopAccess Internet Fax Setting (Mailbox) In the Internet Fax Settings page, you can specify the content of the Internet Fax to be sent. The instructions on how to setting up the Internet Fax settings for the mailbox is same as setting up the Internet Fax settings for the private template.
Page 113: Deleting An Open Mailbox
Email Setting (Mailbox) In the Email Settings page, you can specify the content of email document to be sent. The instructions on how to setting up the Email setting for the mailbox is same as setting up the Email setting for the private template. P.74 “Email Setting (Private Template)”...
Page 114 5 Registering from TopAccess Click the box number link that you want to delete in the mailboxes list. If you click the box number link that is not protected by a password, skip to step 4. If you click the box number link that is protected by a password, go to the next step. Enter the password for the mailbox and click [OK].
Page 115: Managing Counters
Managing Counters This section describes about the Counter tab page of TopAccess end-user mode. Viewing Counters....................114 Displaying the Total Counter ......................114 Displaying the Department Counter ....................115...
Page 116: Viewing Counters
6 Managing Counters Viewing Counters This equipment maintains a set of counters that keep track of the number of pages printed, cop- ied and scanned. These statistics can be displayed in totals or broken down by department. This topic describes how to display the statistics and manage the department counters. P.114 “Displaying the Total Counter”...
Page 117: Displaying The Department Counter
Displaying the Department Counter In the Department menu page, you can display the counter information of a specific department. If you want to display the department counter, you must enter the department code. Displaying the department counter Click the Counters tab and the Department menu. The Department menu page is displayed.
Page 119 TopAccess Administrator Mode This section describes about administrative functions of TopAccess. Features and Functions ..................119 About Setup from TopAccess......................119 About Maintenance from TopAccess....................120 About Registration from TopAccess ....................121 About Other Administrative Functions in TopAccess ..............121 Accessing TopAccess Administrator Mode ............122 Setting up from TopAccess .................125 Setting up Device Settings ......................125 Setting up Network Settings......................130...
Page 120 Registering from TopAccess ................234 About the Registrations........................234 Registering Public Templates......................234 Registering Fax and Internet Fax Received Forward..............243 Displaying Message Log ..................260 Managing Department Code ................261 Displaying the Department List and Counters.................261 Clearing the Department Counters ....................263 Registering or modifying the Department Code ................266 Deleting the Department Code......................268 Setting up User Management ................271 Enabling Department Management ....................271...
Page 121: Features And Functions
Features and Functions With the TopAccess web-based device management utility in the administrator mode, you can configure and device settings, display and filter message and job logs, and control current jobs using a web browser. About Setup from TopAccess Following setup options are performed from TopAccess in the administrator mode: Configuring device settings An administrator can configure the device settings such as device information, energy save, date and time, and language for TopAccess web utility.
Page 122: About Maintenance From Topaccess
7 TopAccess Administrator Mode Configuring print service settings An administrator can configure the print services such as Raw TCP/IP print, LPD print, IPP print, FTP print, NetWare print, and Email print. About Maintenance from TopAccess Following maintenance options are performed from TopAccess in the administrator mode: Updating client software An administrator can update the client software saved in this equipment.
Page 123: About Registration From Topaccess
Rebooting the equipment An administrator can reboot the equipment. About Registration from TopAccess Registering is performed from TopAccess in the administrator mode: Registering public templates An administrator can register public templates that are available for all users. Registering Fax or Internet Fax Received Forward An administrator can register the agents for the relay transmission of received faxes or Internet Faxes.
Page 124: Accessing Topaccess Administrator Mode
7 TopAccess Administrator Mode Accessing TopAccess Administrator Mode TopAccess, web-based utility available on this equipment, allows you to manage this equipment remotely via the Internet or via your company’s intranet. To operate TopAccess, this equipment should be connected to the network and configured with the TCP/IP settings.
Page 125 To navigate to TopAccess, enter the following URL on the address box of your Internet browser. http://<IP Address> or http://<Device Name> For example When the IP address of the equipment is “10.10.70.105” (when IPv4 used): http://10.10.70.105 When the IP address of the equipment is “3ffe:1:1:10:280:91ff:fe4c:4f54” (when IPv6 used): 3ffe-1-1-10-280-91ff-fe4c-4f54.ipv6-literal.net http://[3ffe:1:1:10:280:91ff:fe4c:4f54]...
Page 126 7 TopAccess Administrator Mode Enter the administrator password in the “Password” field. Then click [Login]. You cannot change a name in the User Name field. It always must be “Admin” to login TopAccess in the administrator mode. The Setup page is displayed. The default administrator password is “123456”...
Page 127: Setting Up From Topaccess
Setting up from TopAccess This section describes how to set up the equipment using TopAccess. P.125 “Setting up Device Settings” P.130 “Setting up Network Settings” P.170 “Setting up Copier Settings” P.173 “Setting up Fax Settings” P.178 “Setting up Save as file Settings” P.184 “Setting up Email Settings”...
Page 128 7 TopAccess Administrator Mode In the General submenu page, set the device settings as required. In the General submenu page, you can set the following: P.127 “Setting up the Device Information” P.129 “Setting up the Energy Save” P.129 “Setting up the Time and Date” P.130 “Setting up the Web General Setting”...
Page 129: Setting Up The Device Information
Setting up the Device Information You can set the device information displayed in the Device tab page. 1) Name This displays the equipment’s device name. 2) Copier Model This displays the equipment’s model name. 3) Save as File Space Available This displays the available size to store the Save as file documents.
Page 130 7 TopAccess Administrator Mode 9) Department Code Enforcement Select whether invalid jobs, which a department code is not specified or invalid department code is specified, are printed or stored in the invalid job list when the department code is enabled. - ON —...
Page 131: Setting Up The Energy Save
Setting up the Energy Save You can set the time to enter the Auto Clear, Auto Power Save and Auto Power Off mode. 1) Auto Clear Select how long this equipment can remain inactive before the Touch Panel Display auto- matically returns to the default display and settings.
Page 132: Setting Up Network Settings
7 TopAccess Administrator Mode Setting up the Web General Setting You can set the displayed language of TopAccess, and session timer to automatically log out from the administrator mode. 1) WEB Language Select the displayed language of TopAccess. 2) Session Timer Enter how long you want this equipment to preserve the session data of TopAccess.
Page 133 In the Network submenu page, click link or scroll the page to find the setting table, and click the button of the setting to set the net- work settings as required. In the Network submenu page, you can set the following: P.132 “Setting up the TCP/IP”...
Page 134 7 TopAccess Administrator Mode Click [OK] to apply the changes. This equipment starts initializing the network interface card to apply the changes During the initialization of the network interface card, the network will not be available. TopAccess will display “Please restart after waiting a few minutes.” During the initializa- tion, the Touch Panel Display will display “NETWORK INITIALIZING”.
Page 135 1) Ethernet Speed Duplex Mode Select the ethernet speed. When you select a specific ethernet speed, you must select the same ethernet speed as set in the connected network. If you do not know the ethernet speed that must be used, select “AUTO”.
Page 136 7 TopAccess Administrator Mode 5) Obtain a WINS Server Address automatically Select “Enable” when you want to obtain a primary or secondary WINS server address auto- matically using the DHCP server. This setting will apply only when “No AutoIP” or “Dynamic” is selected in the Address Mode option.
Page 137 9) IP Address Enter the static IP address that is assigned to this equipment when “Static IP” is selected in the “Address Mode” drop down box. 10) Subnet mask Enter the subnet mask if required when “Static IP” is selected in the “Address Mode” drop down box.
Page 138 7 TopAccess Administrator Mode Setting up the IPv6 You can set the IPv6 protocol to enable the communication over IPv6. 1) Enable IPv6 Select whether the IPv6X/SPX protocol is enabled or disabled. 2) Link Local Address The unique address used for the IPv6 is displayed. 3) Manual You assign the IPv6 address, prefix and default gateway manually.
Page 139 4) Auto Configuration This equipment can obtain multiple IPv6 addresses from the DHCPv6 server and routers automatically. In this mode, up to 9 IPv6 addresses can be registered on this equipment. Up to 7 IPv6 addresses can be obtained from routers. One IPv6 address can be obtained from the DHCPv6 server.
Page 140: Setting Up The Appletalk
7 TopAccess Administrator Mode Setting up the IPX/SPX You can set the IPX/SPX protocol to enable the communication over IPX/SPX. The IPX/SPX must be configured to enable Novell printing with NetWare server 5.1, 6.0, 6.5 over IPX/SPX. 1) Enable IPX/SPX Select whether the IPX/SPX protocol is enabled or disabled.
Page 141: Setting Up The Ldap Session
Setting up the Bonjour In Bonjour, you can enable or disable the Bonjour networking that is available for Mac OS X. 1) Enable Bonjour Select whether the Bonjour is enabled or disabled. 2) Link-Local Host Name Enter the DNS host name of this equipment. 3) Service Name Enter the device name of this equipment that will be displayed in the Bonjour network.
Page 142 7 TopAccess Administrator Mode When “Verify with imported cert” is selected, you must import the CA certificate in this equipment. P.157 “Setting up the Security Service” If at least one of the registered LDAP directory services requires the SSL, you must enable the “Enable SSL”...
Page 143: Setting Up The Dns Session
Setting up the DNS Session In DNS Session, you can specify the DNS server to enable the FQDN (Fully Qualified Domain Name) rather than the IP address on specifying each server address such as SMTP server, POP3 server, and LDAP server. When the DNS service is enabled and the DNS server supports the dynamic DNS service, please set the DDNS Session as well.
Page 144: Setting Up The Ddns Session
7 TopAccess Administrator Mode Setting up the DDNS Session In DDNS Session, you can enable the Dynamic DNS service if the DNS server supports the dynamic DNS. When using the security in DDNS, if the difference between the time set in the server, in which Windows DNS record is to be updated, and the one set in the equipment exceeds the time stated in the account policy of the server, the DNS update using the security will fail.Check the time set for the DNS server and match with the one set for the equipment.
Page 145 1) Enable DDNS Select whether the dynamic DNS service is enabled or disabled. 2) Host Name Enter the host name that will be added to the DNS server using DDNS. 3) Domain Name Enter the domain name that will be added to the DNS server using DDNS. When the “Obtain a Domain Name automatically”...
Page 146: Setting Up The Smb Session
7 TopAccess Administrator Mode Setting up the SMB Session In SMB Session, you can specify the SMB network properties to access this equipment through a Microsoft Windows Network and enable SMB printing. When you enable the SMB, users can also browse the local folder in the equipment. You can also specify the WINS server when the WINS server is used to enable the Windows print sharing and Windows file sharing services between the different subnets.
Page 147 3) NetBIOS Name Enter the NetBIOS name of this equipment. The equipment uses “MFP-<NIC Serial Num- ber>” as the default NetBIOS name. You can enter only alphanumeric characters and “-” (hyphenation) for NetBIOS name. If you use any other characters, a warning message will be displayed. 4) Logon Enter the workgroup or domain that this equipment joins.
Page 148 7 TopAccess Administrator Mode 9) Primary WINS Server Specify the IP address of the primary WINS server when the WINS server is used to provide the NetBIOS name in your local area network. This option would be more useful to access this equipment using the NetBIOS Name form a different subnet.
Page 149: Setting Up The Netware Session
12) SMB Signing of SMB Client Select whether SMB Signing is enabled or disabled when this equipment accesses the cli- ents using SMB, such as when this equipment stores the scanned data in the network folder using SMB. - If server agrees, digital signature is done for the communication — Select this to use the digital signature to secure the communication to a SMB server only when the SMB Signing of SMB Server that this equipment accesses is enabled.
Page 150: Setting Up The Http Network Service
7 TopAccess Administrator Mode 3) Context Enter the NDS context that the NetWare print server for this equipment is located. 4) Tree Enter the NDS tree. 5) Search root Enter the NetWare server name that this equipment preferentially searches for the queues. Setting up the HTTP Network Service In HTTP Network Service, you can enable or disable Web-based services such as TopAccess and e-Filing web utility.
Page 151: Setting Up The Smtp Client
Setting up the SMTP Client In SMTP Client, you can enable or disable SMTP transmission for sending the Internet Fax and Emails. A From Address setting is also required to send Internet Fax and Emails. For information about the From Address setting, please refer to the following sections. P.184 “Setting up Email Settings”...
Page 152 7 TopAccess Administrator Mode 3) SSL/TLS Select the protocol for the SSL when the “Enable SSL” option is enabled. - STARTTLS — Select this to send a message in TLS (Transport Layer Security) using STARTTLS that is the extension command for SMTP transmission. - Over SSL —...
Page 153: Setting Up The Smtp Server
Setting up the SMTP Server In SMTP Server, you can enable or disable SMTP transmission for receiving the Internet Fax and Emails. This function is usually set when you want to enable the Offramp Gateway feature. 1) Enable SMTP Server Select whether this equipment works as an SMTP server or not.
Page 154: Setting Up The Pop3 Network Service
7 TopAccess Administrator Mode Setting up the POP3 Network Service In POP3 Network Service, you can specify the POP3 server to receive an Internet Fax and Emails. 1) Enable POP3 Client Select whether retrieving an Internet Fax and an Email from the POP3 server is enabled or disabled.
Page 155 4) Authentication Enable or disable the authentication for accessing the POP3 server. - Disable — Select this to disable the authentication. - NTLM/SPA — Select this to access the POP3 server using the NTLM/SPA authentica- tion. - Kerberos — Select this to access the POP3 server using the Kerberos authentication. 5) Type POP3 Login Select the POP3 login type.
Page 156: Setting Up The Ftp Client
7 TopAccess Administrator Mode Setting up the SNTP Service In SNTP Service, you can specify the SNTP server to refresh the time settings of this equipment using SNTP service. 1) Enable SNTP Select whether the SNTP service is enabled or disabled. When this is enabled, the time set- tings of this equipment can be adjusted using the SNTP service.
Page 157: Setting Up The Ftp Server
Setting up the FTP Server In FTP Server, you can enable or disable the FTP server functions. 1) Enable FTP Server Select whether the FTP server is enabled or disabled. Select Enable to enable the following functions. - FTP printing - Reading/writing the address book data using the Address Book Viewer - Backing up/Restoring the e-Filing data using the e-Filing Backup/Restore Utility 2) Enable SSL...
Page 158: Setting Up The Snmp Network Service
7 TopAccess Administrator Mode Setting up the SNMP Network Service In SNMP Network Service, you can enable or disable the SNMP to monitor the device status using a network monitoring utility. If an administrator wants to monitor the device status with a monitoring utility, programmed to fit the MIB, you must enable the SNMP and SNMP Traps.
Page 159 3) Read Write Community Enter the SNMP Read Write community name for the SNMP access. If you specify a community name other than “private” for the Read Write Community, the applications that use MIB (TopAccessDocMon, TWAIN driver, File Downloader, and Address Book Viewer) will be unavailable.
Page 160 7 TopAccess Administrator Mode Installing certificate for Wireless LAN Click [Security Service]. The Security Service page is displayed. Click [Browse] to select CA certificate and user certificate file as required. Then click [Upload]. It start installing the certificates. Please wait until the installation is completed and the Security Service page is displayed. Setting up from TopAccess...
Page 161 Click [Previous] to close the Security Service page. — Installing Server Certificate To enable SSL for the HTTP Network Service, FTP Server, and IPP Print Service, you must install a server certificate. To install a server certificate, you create a self-signed certificate, or install a server certificate in your computer.
Page 162 7 TopAccess Administrator Mode Select “self-signed certificate” below “Server certificate” and click [Create]. The Create self-signed certificate page is displayed. Enter the following items and click [Save]. Country/Region Code — Enter the country or region code using two alphabet characters. State or Province Name —...
Page 163 Click [Previous] to close the Security Service page. Then you can enable SSL for the following network settings. P.148 “Setting up the HTTP Network Service” P.155 “Setting up the FTP Server” P.197 “Setting up the IPP Print” Deleting a self-signed certificate Click [Security Service].
Page 164 7 TopAccess Administrator Mode Click [DELETE] in the “self-signed certificate” option. The confirmation dialog box appears. If the self-signed certificate has not been created, you cannot delete the self-signed cer- tificate. Click [OK]. The self-signed certificate is deleted. Click [Previous] to close the Security Service page. Setting up from TopAccess...
Page 165 Installing an imported server certificate Click [Security Service]. The Security Service page is displayed. Click [Browse] to select server certificate file and then click [Upload]. The alert message dialog box appears. Click [OK]. The server certificate is imported. This message appears to inform you to input the password for the server certificate from the touch panel of the equipment before saving the network settings.
Page 166 7 TopAccess Administrator Mode Select “Import” and click [Previous] to close the Security Service page. Before enabling SSL, you must input the password for the imported server certificate from the touch panel of the equipment. For instructions on how to input the password, please refer to the following section in User Functions Guide.
Page 167 Click [DELETE] in the “Import” option. The confirmation dialog box appears. If the server certificate has not been imported, you cannot delete the server certificate. Click [OK]. The self-signed certificate is deleted. Click [Previous] to close the Security Service page. Setting up from TopAccess...
Page 168: Installing Ca Certificate
7 TopAccess Administrator Mode — Installing CA Certificate When you want to enable SSL and verify with a CA certificate for the LDAP Session, SMTP Cli- ent, and POP3 Network Service, you must install the CA certificate. You can install up to 10 CA certificates in this equipment. P.166 “Installing a CA certificate”...
Page 169 Click [Previous] to close the Security Service page. Then you can enable SSL by selecting “Verify with imported cert” for the following network settings. P.139 “Setting up the LDAP Session” P.149 “Setting up the SMTP Client” P.152 “Setting up the POP3 Network Service” Deleting a CA certificate Click [Security Service].
Page 170 7 TopAccess Administrator Mode Select the CA certificate file that you want to delete in the “Certifi- cate File” list, and click [DELETE]. The confirmation dialog box appears. Click [OK]. The self-signed certificate is deleted. Click [Previous] to close the Security Service page. Setting up from TopAccess...
Page 171 Setting up the Web Services Setting In Web Services Print and Web Services Scan, you can set the Web services Setting. The Web Services Print operations and Web Services Scan operations are performed on client computers with Windows Vista through a network. The Web Services setting is available only when the Expansion Memory (optional) is installed.
Page 172: Setting Up Copier Settings
7 TopAccess Administrator Mode Setting up the LLTD Setting Enable this setting for confirming the device connection status, installing devices or accessing the TopAccess. This setting also allows you to discover the desired device over the local network and view device information such as location, IP address, MAC address or profile on the Network Map under the Windows Vista environment.
Page 173 In the Copier submenu page, set the copier settings as required. To set the Copier Settings, see the following: P.172 “Setting up the Copier Settings” Click [Save]. The confirmation dialog box appears. If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults.
Page 174: Setting Up The Copier Settings
7 TopAccess Administrator Mode Setting up the Copier Settings In Copier Settings, you can set the default copier settings that apply for copy operation from the Touch Panel Display. 1) Color Mode Select the default color mode for copying. Only “Black” can be selected when the No Limit Black function is enabled. 2) Original Mode for Color Select the default original mode for color originals.
Page 175: Setting Up Fax Settings
8) Magazine Sort Select the default page arrangement for magazine sort copy. - Open from left — Select this to set to create a booklet that can be read from a left page. - Open from right — Select this to set to create a booklet that can be read from a right page.
Page 176 7 TopAccess Administrator Mode Click the Setup menu and Fax submenu. The Fax submenu page is displayed. In the Fax submenu page, set the fax settings as required. To set the Fax Settings, see the following: P.175 “Setting up the Fax Settings” Click [Save].
Page 177: Setting Up The Fax Settings
Setting up the Fax Settings In Fax Settings, you can set the default fax settings that apply to fax operation from the Touch Panel Display. 1) Terminal ID Enter the terminal ID name (company name) to identify this equipment. The name will be printed at the leading edge of all documents transmitted.
Page 178 7 TopAccess Administrator Mode 6) Reception Mode Select how this equipment activates when a fax is received. - Auto — Select this to automatically receive incoming originals when the bell rings. Select this when the line is being used exclusively by the fax transmission. - Manual —...
Page 179 17) Reduction Select whether reducing the received fax image if it is larger than the effective printing area of the recording paper. 18) Duplex Print Select whether printing the received fax images on both sides of the recording paper. 19) Rotate Sort Select whether rotating the output direction in the tray for each reception.
Page 180: Setting Up Save As File Settings
7 TopAccess Administrator Mode Setting up Save as file Settings In the Save as file submenu page in the Setup menu, an administrator can configure the Save as file settings that apply to the Save as file operations. An administrator also configures the Save as file settings that apply to the Save as file operation using the N/W-Fax driver.
Page 181: Setting Up The Local Storage Path
Click [Save]. The confirmation dialog box appears. If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Click [OK] to apply the changes.
Page 182: Setting Up The Storage Maintenance
7 TopAccess Administrator Mode Setting up the Storage Maintenance In Storage Maintenance, you can select how to delete files stored in the local folder. The folder that was created when storing the files in the local folder will be deleted automatically when all files in the folder are deleted.
Page 183: Setting Up The Remote 1 And Remote 2
Setting up the Remote 1 and Remote 2 In the Remote 1 and Remote 2, you can specify how users can select the network folders for Save as file destination when you select “Use Network Folder Destination” in the Destination setting.
Page 184 7 TopAccess Administrator Mode 5) Network Path Enter the network path to store a file. When you select “SMB” as the protocol, enter the network path to the network folder. For example, to specify the “user/scanned” folder in the computer named “Client01”, enter “\\Client01\users\scanned\”.
Page 185 Setting up the N/W-Fax Folder In the N/W-Fax Folder, you can specify in which network folder N/W-Fax documents are saved. 1) Protocol Select the protocol for uploading an N/W-Fax document to a network folder. - SMB — Select this to send an N/W-Fax document to the network folder using the SMB protocol.
Page 186: Setting Up Email Settings
7 TopAccess Administrator Mode 7) Retype Password Enter the same password again for a confirmation. Setting up Email Settings In the Email submenu page in the Setup menu, an administrator can configure the Email set- tings that are needed for Scan to Email operations. Some settings may not apply to the Touch Panel Display as soon as you save the settings.
Page 187: Setting Up The Email Settings
Click [Save]. The confirmation dialog box appears. If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Click [OK] to apply the changes.
Page 188 7 TopAccess Administrator Mode 3) File Format (Black) Select the file format of files to be sent when scanning in black mode. - TIFF (Multi) — Select this to save scanned images as a Multi-page TIFF file. - TIFF (Single) — Select this to save scanned images separately as Single-page TIFF files.
Page 189: Setting Up Internet Fax Settings
Setting up Internet Fax Settings In the Internet Fax submenu page in the Setup menu, an administrator can configure the Inter- net Fax settings needed for Internet Fax transmissions. Some settings may not apply to the Touch Panel Display as soon as you save the settings. The settings will be updated by pressing the [FUNCTION CLEAR] button on the Control Panel or after an Auto Clear time period.
Page 190: Setting Up The Internet Fax Settings
7 TopAccess Administrator Mode Click [OK] to apply the changes. When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment.
Page 191: Setting Up Printer Settings
4) Retry interval Enter the interval to retry sending the Internet Faxes when it fails. When the “Number of Retry” and “Retry interval” options are changed, the “Number of Retry” and “Retry interval” options in the Email settings are also changed. P.185 “Setting up the Email Settings”...
Page 192 7 TopAccess Administrator Mode In the Printer submenu page, set the Printer settings as required. To set the Printer Settings, see the following: P.191 “Setting up the General Setting” P.191 “Setting up the Default Raw Job Setting” P.193 “Setting up the Raw Job Setting” Click [Save].
Page 193: Setting Up The General Setting
Setting up the General Setting In General Setting, you can specify the printer related options. 1) Number of days to save Private, Proof and Invalid Jobs Select the number of days that this equipment retains the jobs in the Private, Proof, and Invalid queues.
Page 194 7 TopAccess Administrator Mode 1) Raw jobs - Duplex Printing Select whether a raw job will be printed on both sides of the paper. The “Raw jobs - Duplex Printing” option is available only when the Automatic Duplexer Unit is installed. 2) Raw jobs - Default Paper Size Select the default paper size that applies to a raw job.
Page 195: Setting Up The Raw Job Setting
Setting up the Raw Job Setting In Raw Job Setting, you can add up to 16 LPR queue names and specify the raw job setting for each queue. These queue names can be used when printing without a printer driver, such as printing from UNIX workstation.
Page 196 7 TopAccess Administrator Mode Enter following items as required. Queue Name — Enter the queue name using up to 31 alphanumeric characters. The queue name is case sensitive so that “Queue1” and “queue1” will be added as different queues. Raw jobs - Duplex Printing — Select whether a raw job will be printed on both sides of the paper.
Page 197: Setting Up Print Service Settings
Deleting a LPR queue Select a radio button of a queue that you want to delete and click [Delete]. The confirmation dialog box appears. Click [OK]. The selected queue is deleted. Setting up Print Service Settings In the Print Service submenu page in the Setup menu, an administrator can configure such print services as Raw TCP Print, LPD Print, IPP Print, FTP Print, NetWare Print, and Email Print.
Page 198 7 TopAccess Administrator Mode In the Print Service submenu page, set the Print Service settings as required. In the Print Service submenu page, you can set the following: P.197 “Setting up the Raw TCP Print” P.197 “Setting up the LPD Print” P.197 “Setting up the IPP Print”...
Page 199: Setting Up The Raw Tcp Print
Setting up the Raw TCP Print In Raw TCP Print, you can enable or disable the Raw TCP print service. 1) Enable Raw TCP Enable or disable Raw TCP print service. 2) Port Number If enabling the Raw TCP, enter the Raw TCP port number for the Raw TCP print. Generally “9100”...
Page 200 7 TopAccess Administrator Mode 1) Enable IPP Enable or disable IPP print service. 2) Port80 Enable Enable or disable the Port80 for IPP printing. Port631 is usually used for the IPP access so users must specify to the URL, i.e. “http://<IP address or DNS name>:631/Print”, for the IPP port.
Page 201: Setting Up The Ftp Print
11) User Name Enter the user name when the Authentication option is enabled. Users must enter this user name to create a IPP queue on the client computers. 12) Password Enter the password when the Authentication option is enabled. Users must enter this pass- word to create a IPP queue on the client computers.
Page 202: Setting Up The Email Print
7 TopAccess Administrator Mode Setting up the Email Print In Email Print, you can set how the Email print jobs are printed. 1) Enable Print Header Select whether to print the Email header when receiving Email print jobs. 2) Enable Print Message Body Select whether to print the body message when receiving Email print jobs.
Page 203: Displaying Version Information
Displaying Version Information An administrator can display the system software version information of this equipment. The version information can be displayed from the Setup menu page. Displaying the version information Access TopAccess in the administrator mode. P.122 “Accessing TopAccess Administrator Mode” Click the Setup menu and Version submenu.
Page 204: Maintaining From Topaccess
7 TopAccess Administrator Mode Maintaining from TopAccess This section details procedures for maintaining this equipment. It covers backing up and restor- ing files, deleting files stored on this equipment, and updating the software on TopAccess. About the Maintenance Functions In the Maintenance menu of the TopAccess administrator mode, an administrator can perform the following maintenance: Updating client software in TopAccess An administrator can upload client software that allows users to download to their computers...
Page 205: Updating The Software
Exporting logs and journals An administrator can export logs and journals as CSV files. This feature is used to save the logs and journals as files before clearing them, if you want to maintain them. P.229 “Exporting the Logs, Journals, and Counters” Clearing logs and journals An administrator can clear logs and journals in this equipment.
Page 206 7 TopAccess Administrator Mode Select the software that you are going to upload in the “Upload Files” drop down box. Driver Files — Select this to upload the setup files for the Client Utilities CD-ROM. Macintosh PPD Files — Select this to upload the self-extracting files that contains the Macintosh PPD files for Mac OS 8.6/9.x and Mac OS X.
Page 207: Removing The Client Software
Removing the Client Software You can remove client software in TopAccess so that it can no longer be installed from TopAc- cess. The printer drivers for Point and Print that had been uploaded cannot be deleted. However, you can upload new printer drivers to overwrite them. Removing the software from TopAccess Access TopAccess in the administrator mode.
Page 208: Backing Up Data
7 TopAccess Administrator Mode Backing up Data An administrator can create backup files of the address book, mailboxes, and templates data in the hard disk. This maintenance feature is used to create backup files before updating the sys- tem software or hard disk replacement, etc. The backup files can be used to restore or upload to another e-STUDIO3510c Series.
Page 209 Click [Create New File] for the data that you want to backup, or click [Create New File] in the “Combined Backup” section to create a backup file of all data. The Password dialog box appears. Enter the password of the backup file. The backup file will be created and the backup file name and file size will be dis- played.
Page 210 7 TopAccess Administrator Mode Right-click the File Name link and select [Save Target As...]. The Save As dialog box appears. Select the file location and select “All Files” in the “Save as type” drop down box. It is recommended to save the backup file as it is named. If you change the file name, the equipment cannot restore the data from the backup files.
Page 211: Restoring Data From Backup File
Restoring Data from Backup File An administrator can restore the address book, mailboxes, and templates data using the backup files. This maintenance feature is used to restore data from backup files after updating the sys- tem software or hard disk replacement, etc., to recover the original environments. Also you can upload the data in different equipment using this Function.
Page 212 7 TopAccess Administrator Mode Click [Browse] in the data section that you want to restore, or click [Browse] in the “Combined Restore” section to restore all data from a backup file of all data. You cannot restore several backup files at a time. The Choose File dialog box appears.
Page 213 Select a backup file and click [Open]. The file version and device name of selected backup file will be displayed. If the backup file name is not the name as shown below, the equipment cannot restore the data from the backup files. - Address Book: BACKUP_ADDR<date>.tbf - MailBoxes: BACKUP_MBOX<date>.enf - Template: BACKUP_TEMP<date>.enf...
Page 214: Deleting The Data From Local Folder
7 TopAccess Administrator Mode Check the box of data that you uploaded a backup file and click [Restore]. The restore process begins. This procedure may take several minutes. Deleting the Data from Local Folder An administrator can delete information such as, scanned data, transmission data, and recep- tion data that are stored in the local folder using the Save as file function.
Page 215 Check the box of data that you want to delete and click [Delete Files]. Scan — The data in the “SCAN” folder within the “FILE_SHARE” folder of this equipment, that are stored by Scan to File operations, will be deleted. Transmission —...
Page 216: Managing Directory Service
7 TopAccess Administrator Mode Managing Directory Service You can use TopAccess to register the Directory Service properties of the LDAP (Lightweight Directory Access Protocol) server and add a new directory service that allows users to search for Email addresses in the LDAP server. Setting up the directory service Access TopAccess in the administrator mode.
Page 217 Enter following items as required. Directory Service Name — Enter the directory service name that identifies the directory service. Server IP Address — Enter the IP address or FQDN of the LDAP server. Port Number — Enter the port number to access the LDAP server. Generally “389” port is used to access the LDAP server without SSL.
Page 218: Setting Up Notification
7 TopAccess Administrator Mode You can clear the entered values by clicking [Reset]. You can delete the Directory Service by clicking [Delete] when you edit the Directory Service. Click [OK]. Entered Service Directory is added in the Directory Service List. Select a radio button of the directory service that you want to set as default server.
Page 219 Click the Maintenance menu and Notification submenu. The Notification submenu page is displayed. In Email Settings, check the box “Notify administrator at Email Address” to enable the notifications, and enter the administrator’s Email address where the notifications are sent. In General Notification Events, check the boxes for general events to be notified.
Page 220 7 TopAccess Administrator Mode In Received Fax/Internet Fax Notification Events, check the boxes for the events and status to be notified. When these are enabled, the following events will be notified. When “Send email when an error occurs” is enabled: Failed to print or store the received fax or Internet Fax jobs.
Page 221 In Scan Notification Events, check the boxes for scanning status to be notified. When these are enabled, the following events will be notified. When “Warning” is enabled: Deleting files automatically by Storage Maintenance is successfully done. When “Information” is enabled: Deleting manually by the Delete Files function in the Maintenance menu is success- fully done.
Page 222 7 TopAccess Administrator Mode In Fax Received Forward Notification Events, check the boxes for the events to be notified. Even if you check the items in the Fax Received Forward Notification Events, Emails are sent only when the optional Fax unit is installed. In Internet Fax Received Forward Notification Events, check the boxes for the events to be notified.
Page 223: Importing And Exporting The Address Book
Importing and Exporting the Address Book This equipment allows you to import and export address book data in CSV format. P.221 “Importing the Address Book Data” P.223 “Exporting the Address Book Data” Importing the Address Book Data You can import address information that has been exported from another TopAccess address book or from a different address book program.
Page 224 7 TopAccess Administrator Mode Click the Maintenance menu and Import submenu. The Import submenu page is displayed. Click [Browse...] in the Address Book area. The Choose File dialog box appears. Select the CSV file that contains address book data and click [Open].
Page 225: Exporting The Address Book Data
Click [Import]. The data is imported to the address book. Exporting the Address Book Data You can export address information for use in another TopAccess address book or another address book program. The group data are not included in the exported address book data. Exporting the address book data as a CSV file Access TopAccess in the administrator mode.
Page 226 7 TopAccess Administrator Mode Click [Create New File] in the Address Book area. The CSV file name will be displayed. If you previously exported address book data, the exported file link and information are displayed in the Address Book area. You can click the link to save the previously exported file.
Page 227 Select the file location and select “All Files” or “.csv Document” in the “Save as type” drop down box. Click [Save] The CSV file that contains the address book data is saved in a selected location. Maintaining from TopAccess...
Page 228: Importing And Exporting The Department Code
7 TopAccess Administrator Mode Importing and Exporting the Department Code An administrator can import and export department code data in CSV format. P.226 “Importing the Department Code Data” P.227 “Exporting the Department Code Data” Importing the Department Code Data You can import department code information from a file that has been exported from another device.
Page 229: Exporting The Department Code Data
Select the CSV file that contains department code data and click [Open]. Click [Import]. The data is imported to the department code. Exporting the Department Code Data You can export department code information for use in other equipment. Exporting the department code data as a CSV file Access TopAccess in the administrator mode.
Page 230 7 TopAccess Administrator Mode When you want to export only the department code information, click [Create New File] in the “Department Code Export (Department Information)” area. When you want to export the department code information with counter information, click [Create New File in the “Department Code Export (Department Information + All Counters)”...
Page 231: Exporting The Logs, Journals, And Counters
Select the file location and select “All Files” or “.csv Document” in the “Save as type” drop down box. Click [Save]. The CSV file that contains the department code data is saved in a selected location. Exporting the Logs, Journals, and Counters An administrator can export logs and journals in this equipment as CSV files.
Page 232 7 TopAccess Administrator Mode Click [Create New File] in the area of logs or journals that you want to export. You can export the following logs and journals. Print Job Log Fax Transmission Journal Fax Reception Journal Scan Log Message Log Department Code (Small/Large Counter) The CSV file name will be displayed.
Page 233 Right-click the File Name link and select [Save Target As...]. The Save As dialog box appears. Select the file location and select “All Files” or “.csv Document” in the “Save as type” drop down box. Click [Save]. The CSV file that contains the logs or journals data is saved in a selected location. Maintaining from TopAccess...
Page 234: Clearing The Logs And Journals
7 TopAccess Administrator Mode Clearing the Logs and Journals An administrator can clear logs and journals in this equipment. This maintenance procedure is recommended periodically to maintain the hard disk. Clearing the logs and journals Access TopAccess in the administrator mode. P.122 “Accessing TopAccess Administrator Mode”...
Page 235: Rebooting The Equipment
Rebooting the Equipment An administrator can reboot the equipment Rebooting the equipment cannot be performed when there are jobs in progress. Rebooting the equipment Access TopAccess in the administrator mode. P.122 “Accessing TopAccess Administrator Mode” Click the Maintenance menu and Reboot submenu. The Reboot submenu page is displayed.
Page 236: Registering From Topaccess
7 TopAccess Administrator Mode Registering from TopAccess About the Registrations In the Registration menu in the TopAccess administrator mode, an administrator can register the public Templates, and relay transmissions of received faxes/internet faxes. Public Template An administrator can create public templates that are held in a public template group available to everyone.
Page 237 From the templates list, click the “Undefined” icon to register a new template, or click defined icon to edit the template. If the templates list is displayed in the List view, click the “Undefined” template name to register new template, or click the defined template name to edit the template. If you select the public template that has not been defined, the Template Properties page to select agents is displayed.
Page 238 7 TopAccess Administrator Mode When you edit the existing template, the following window will be displayed. Click [Edit]. The Template Properties page to select agents is displayed. Select agents and click [Select Agent]. You can select one of the following templates: Copy —...
Page 239 Click each button displayed in the page to specify or edit the asso- ciated template properties. [Panel Setting] — Click this to specify the icon settings for the template. P.238 “Panel Setting (Public Template)” [Destination Setting] — Click this to specify the document’s destination. This can be set only when creating the Fax/Internet Fax agent or Email agent.
Page 240 7 TopAccess Administrator Mode [Save as file Setting] — Click this to specify how the document will be stored in local hard disk or network folder. This can be set only when creating the Save as file agent. P.239 “Save as file Setting (Public Template)” [Box Setting] —...
Page 241 — Destination Setting (Public Template) In the Recipient List page, you can specify the destinations to which the fax, Internet Fax, or Scan to Email document will be sent. When you are setting up the destinations for the Email agent, you can only specify the Email addresses for the destinations.
Page 242: Resetting The Public Template
7 TopAccess Administrator Mode — Scan Setting (Public Template) In the Scan Setting page, you can specify how originals are scanned for the Save as file, Email, and Store to e-Filing agent. The instructions on how to setting up the Scan settings for the public template is same as setting up the Scan settings for the private template.
Page 243 From the templates list, click the template icon that you want to reset. If the templates list is displayed in the List view, click the template name that you want to reset. The Template Properties page is displayed. You can change the template list view by clicking on either “Panel View” or “List View”.
Page 244 7 TopAccess Administrator Mode Click [OK]. The selected template is cleared. — Resetting All Public Templates To reset all public templates, perform the following procedure. Resetting all public templates Access TopAccess in the administrator mode. P.122 “Accessing TopAccess Administrator Mode” Click the Registration menu and Public Template submenu.
Page 245: Registering Fax And Internet Fax Received Forward
Registering Fax and Internet Fax Received Forward The Fax Received Forward and Internet Fax Received Forward allow you to transmit received fax or Internet Faxes to specific destinations — to check all fax and Internet Faxes received. The Fax Received Forward can be registered only when the optional Fax unit is installed. When the 2nd line board is installed, the received faxes are forwarded to the specified desti- nations according to the Fax Received Forward setting regardless of whether the faxes are received through line 1 or line 2.
Page 246 7 TopAccess Administrator Mode Check the “Forward” check box and select the desired agents and click [Select Agent]. To disable the Fax Received Forward or Internet Fax Received Forward, uncheck the “Forward” check box and click [Select Agent], and then click [Save]. Internet Fax —...
Page 247 Select when the Fax or Internet Fax Received Forward document will be printed in the “Document Print” drop down box. Always — Select this to always print a forwarded document. ON ERROR — Select this to print a forwarded document when the document will not be sent for all destinations due to errors.
Page 248 7 TopAccess Administrator Mode Click each button displayed in the page to specify or edit the asso- ciated properties. [Destination Setting] — Click this to specify the destinations of documents sent. This can be set only when registering the Internet Fax, or Email agent. P.247 “Destination Setting (Fax/Internet Fax Received Forward)”...
Page 249 Setting up the Fax or Internet Fax Received Forward Properties This section describes how to set items in each agent’s properties. — Destination Setting (Fax/Internet Fax Received Forward) In the Recipient List page, you can specify the destinations to which the received faxes or Inter- net Faxes will be transmitted.
Page 250 7 TopAccess Administrator Mode Click [Save]. The contacts are added as the destinations. Selecting the recipients from the address book By this method, you can select recipients from the address book. Click [Destination Setting] to open the Recipient List page. Click [Address Book].
Page 251 Click [Add]. The selected recipients are added in the Recipient List page. You can remove the contacts that you added in the recipient list before saving the desti- nation settings. P.252 “Removing the contacts from the recipient list” Click [Save]. The contacts are added as the destinations.
Page 252 7 TopAccess Administrator Mode Click [Add]. All recipients in the selected groups are added in the Recipient List page. You can remove the contacts that you added in the recipient list before saving the desti- nation settings. P.252 “Removing the contacts from the recipient list” Click [Save].
Page 253 Select the directory service name that you want to search in the “Directory Service Name” field, and enter the search terms in the fields that you want to search. If you select the model name of this equipment at the Directory Service Name drop down box, you can search for recipients in the address book of this equipment.
Page 254 7 TopAccess Administrator Mode Click [Add]. The selected recipients are added in the Recipient List page. You can remove the contacts that you added in the recipient list before saving the desti- nation settings. P.252 “Removing the contacts from the recipient list” Click [Save].
Page 255 — Email Setting (Fax/Internet Fax Received Forward) In the Email Setting page, you can specify the content of the Email document to be sent. 1) Subject This sets the subject of the Email documents. Select “Scanned from (Device Name) [(Tem- plate Name)] (Date) (Time)”...
Page 256 7 TopAccess Administrator Mode If the Forced Encryption setting is enabled, only the PDF (Multi) and the PDF (Single) are selectable for a file format. For the Forced Encryption function, see the User Functions Guide. Files saved in an XPS format can be used in Windows Vista, or Windows XP SP2, Win- dows Server 2003 SP1 or later versions with Net Framework 3.0 installed.
Page 257 — Save as file Setting (Fax/Internet Fax Received Forward) In the Save as file Setting page, you can specify how and where a received document will be stored. Registering from TopAccess...
Page 258 7 TopAccess Administrator Mode 1) File Format Select the file format that the received document will be converted. - TIFF (Multi) — Select this to save scanned images as a Multi-page TIFF file. - TIFF (Single) — Select this to save scanned images separately as Single-page TIFF files.
Page 259 Authority Check the desired types of authority for Encrypt PDF. - Printing - Change of Documents - Content Copying or Extraction - Content Extraction for accessibility 3) Destination — Use local folder Select this to save a received document to the “FILE_SHARE” folder. 4) Destination —...
Page 260 7 TopAccess Administrator Mode Password Enter the password to access a SMB server, an FTP server, or NetWare file server, if required. Retype Password Enter the same password again for a confirmation. 5) Destination — Remote 2 Check this box to save a received document to the Remote 2. How you can set this item depends on how the 2st Folder has been set up in the Save as file submenu in the Setup menu.
Page 261 — Box Setting (Fax/Internet Fax Received Forward) In the Box Setting page, you can specify how a received document will be stored in the Box. 1) Destination Specify the destination box number for e-Filing. Box Number Enter the Box number where a received document will be stored. Password Enter the password if the specified Box number requires a password.
Page 262: Displaying Message Log
7 TopAccess Administrator Mode Displaying Message Log In the Message Logs menu page, you can display the system message logs such as job infor- mation, warnings, and errors. You can use this page to find out what happened and trouble- shoot the problem.
Page 263: Managing Department Code
Managing Department Code In the Department menu page at the Counters tab, an administrator can: Display the department list that contains the counter information for each department Display the department counter of a specific department Clear all department counters Clear the department counter of a specific department Register new department code settings Modify the department code settings Delete all department codes...
Page 264 7 TopAccess Administrator Mode The departments list containing the counter information is dis- played. Displaying the department counters Click the Counters tab and the Department menu. The Department menu page is displayed. Enter the administrator password in the “Department Code” field and click [Enter].
Page 265: Clearing The Department Counters
The Department Information page opens. Clearing the Department Counters An administrator can clear the counters for all departments at one time, or individually. Clearing all department counters Click the Counters tab and the Department menu. The Department menu page is displayed. Enter the administrator password in the “Department Code”...
Page 266 7 TopAccess Administrator Mode Click [Reset All Counter]. The confirmation dialog box appears. Click [OK]. The department counters for all departments are cleared. Clearing the department counter for a department Click the Counters tab and the Department menu. The Department menu page is displayed. Enter the administrator password in the “Department Code”...
Page 267 Click the department name link whose counter you want to clear. The Department Information page opens. Click [Reset Counters]. The confirmation dialog box appears. Click [OK]. The department counters for the selected department are cleared. Managing Department Code...
Page 268: Registering Or Modifying The Department Code
7 TopAccess Administrator Mode Registering or modifying the Department Code An administrator can register new department code or modify the department code settings. Registering or modifying the department code setting Click the Counters tab and the Department menu. The Department menu page is displayed. Enter the administrator password in the “Department Code”...
Page 269 Enter following items to specify the department information. Department Name — Enter the department name to identify the department code. You can enter up to 20 characters. Department Code — Enter a 5-digit department code. Set Limitation of Full Color — Select whether enabling the limitation for color outputs for this department code.
Page 270: Deleting The Department Code
7 TopAccess Administrator Mode Deleting the Department Code An administrator can delete all department code settings at one time, or individually. Deleting all department code settings Click the Counters tab and the Department menu. The Department menu page is displayed. Enter the administrator password in the “Department Code”...
Page 271 Deleting a department code setting Click the Counters tab and the Department menu. The Department menu page is displayed. Enter the administrator password in the “Department Code” field and click [Enter]. The Department Management page is displayed. Click the department name link that you want to delete. The Department Information page opens.
Page 272 7 TopAccess Administrator Mode Click [OK]. The selected department code is deleted. Managing Department Code...
Page 273: Setting Up User Management
Setting up User Management In the User Management tab page, you can enable or disable the department management, configure the User Management Setting, and configure the User Authentication for Scan to E- mail. P.271 “Enabling Department Management” P.274 “Setting up User Management Setting” P.314 “Setting up User Authentication for Scan to E-mail”...
Page 274 7 TopAccess Administrator Mode Enter the administrator password and click [Login]. The Authentication page is displayed. Click [Department Setting]. The Department Setting page opens. Setting up User Management...
Page 275 Specify the following items and click [Finish]. Department Code Select whether the department management is enabled or disabled. When the User Management Setting is enabled, the Department Code option cannot be disabled. Department Code Enforcement Select whether invalid jobs, which a department code is not specified or invalid department code is specified, are printed or stored in the invalid job list when the department code is enabled.
Page 276: Setting Up User Management Setting
7 TopAccess Administrator Mode Setting up User Management Setting When the User Management Setting is enabled, users must enter the user name and password before operating this equipment. Therefore, you can secure the equipment from the unexpected users. When the User Management Setting is enabled, the following functions will be available. The counters for each user can be managed.
Page 277: Enabling User Management Setting
Please remember the following limitations and considerations for the User Management Setting. The jobs cannot be printed or deleted from TopAccess. When you want to print or delete the jobs, please perform the operation from the [JOB STATUS] button on the Control Panel. When the Windows Domain or LDAP Authentication is enabled, the password setting in the User Information will not be used for the authentication.
Page 278 7 TopAccess Administrator Mode Enabling Windows Domain Authentication Click the User Management tab and the Authentication menu. The login page is displayed. Enter the administrator password and click [Login]. The Authentication page is displayed. Click [User Management Setting]. The User Management Setting page opens. Select “Windows Domain Authentication”.
Page 279 Select how to process a print job whose user authentication has failed in the User Authentication Enforcement drop down box, and then click [Next]. In the “User Authentication Enforcement” drop down box, select whether invalid jobs, which an authentication failed, are printed or stored in the invalid job list. ON —...
Page 280 7 TopAccess Administrator Mode Click [Use NT Domain Server], and Enter the following items. Then click [Next]. Domain Name — The domain name entered in Step 7 is displayed. PDC — Enter the server name or IP address of the Primary Domain Controller. BDC —...
Page 281 Specify the following items and click [Next]. Role Based Access — Select whether the Role Based Access Control is enabled or not. LDAP Server — Select the LDAP server that manages the Role Based Access Control. When you enable Role Based Access Control, you must export the role based data setting file embedded in this equipment or another equipment of the e-STUDIO3510C series, the e-STUDIO451c series, the e-STUDIO850 series, the e-STUDIO452 series and the e-STUDIO282 series.
Page 282 7 TopAccess Administrator Mode Specify how the From Address is set for Scan to Email. When the User Authentication for Scan to Email is not enabled, these settings are not used for Scan to Email. Setting Address is 'User Name + @ + Mail Domain Name' — Select this to set the From Address as “User Name@Mail Domain Name”, whose “User Name”...
Page 283: Enabling Ldap Authentication
— Enabling LDAP Authentication To enable the LDAP Authentication, you must have LDAP directory service in your network. Before enabling the LDAP Authentication, please see “Setting up LDAP Authentication Ser- vice” in the Network Administration Guide. To enable LDAP with SSL, please see the following section. P.139 “Setting up the LDAP Session”...
Page 284 7 TopAccess Administrator Mode Select “LDAP Authentication”. You can disable the User Management Setting by selecting “Disable” and click [Next]. Select how to process a print job whose user authentication has failed in the User Authentication Enforcement drop down box, and then click [Next].
Page 285 Select the LDAP server to be used for the authentication and select the type of the LDAP server. Then click [Detail Setting]. Windows Server — Select this when LDAP is running on Windows server. LDAP Server (Other than Windows Server) — Select this when the LDAP is running the server other than Windows server.
Page 286 7 TopAccess Administrator Mode Select the items you want to allow for guest user operations and click [Next]. Enable Copy — Check this to enable copying. Enable Email — Check this to enable Emailing. Enable File Share — Check this to enable the file saving operation Enable Internet Fax —...
Page 287 Specify how the From Address is set for Scan to Email. When the User Authentication for Scan to Email is not enabled, these settings are not used for Scan to Email. Setting Address is 'User Name + @ + Mail Domain Name' — Select this to set the From Address as “User Name@Mail Domain Name”, whose “User Name”...
Page 288: Enabling Mfp Local Authentication
7 TopAccess Administrator Mode — Enabling MFP Local Authentication When no network authentication system is configured in your network, you can enable the MFP Local Authentication. The MFP Local Authentication uses the account information that is registered in this equipment for the authentication.
Page 289 Select “MFP Local Authentication” drop down box, and select how invalid jobs are processed in the “User Authentication Enforce- ment” drop down box. Then click [Next]. The confirmation dialog box appears. If you want to enable the guest user operations, select the “Enable Guest User” check box.
Page 290 7 TopAccess Administrator Mode Select the items you want to allow for guest user operations and click [Next]. Enable Copy — Check this to enable copying. Enable Email — Check this to enable Emailing. Enable File Share — Check this to enable the file saving operation Enable Internet Fax —...
Page 291: Managing User Information
Managing User Information After enabling the User Management Setting, you must register the user information In the User Confirm/Create/Modify page. In this page, you can do: P.289 “Creating or modifying user information” P.292 “Deleting user information” P.293 “Deleting all user information” P.295 “Resetting the counters for specific users”...
Page 292 7 TopAccess Administrator Mode Enter “Admin” in the “User Name” field, enter the administrator password in the “Password” field, and click [Login]. The User Information List submenu page is displayed. Users can also login using the user name, domain name (required only when Win- dows Domain Authentication is enabled), and password that has been set as the Account Manager in the User Information.
Page 293 Enter the following items and press [Save]. User Name — Enter a login user name. You can enter up to 128 characters. Domain Name — Select the domain name that this user will login. The domain name that is set while enabling the Windows Domain authentication is used for the authentication.
Page 294: Deleting User Information
7 TopAccess Administrator Mode Deleting user information When the user’s jobs are in progress or the user currently log in the touch panel, the user information cannot be deleted. The “Undefined” user information cannot be deleted. Click the User Management tab. The login page is displayed.
Page 295 Check the boxes of users that you want to delete and click [Delete]. The confirmation dialog box appears. Click [OK] to delete the user information. The selected users are deleted. Deleting all user information When the user’s jobs are in progress or the user currently log in the touch panel, the user information cannot be deleted.
Page 296 7 TopAccess Administrator Mode Enter “Admin” in the “User Name” field, enter the administrator password in the “Password” field, and click [Login]. The User Information List submenu page is displayed. Users can also login using the user name, domain name (required only when Win- dows Domain Authentication is enabled), and password that has been set as the Account Manager in the User Information.
Page 297 Resetting the counters for specific users When the user’s jobs are in progress or the user currently log in the touch panel, you cannot reset the user’s counters. Click the User Management tab. The login page is displayed. Enter “Admin” in the “User Name” field, enter the administrator password in the “Password”...
Page 298 7 TopAccess Administrator Mode Check the boxes of users that you want to reset counters and click [Reset Counters]. The confirmation dialog box appears. Click [OK] to reset the counters. The counters of selected users are cleared. Resetting the counters for all users When the user’s jobs are in progress or the user currently log in the touch panel, you cannot reset the user’s counters.
Page 299 Enter “Admin” in the “User Name” field, enter the administrator password in the “Password” field, and click [Login]. The User Information List submenu page is displayed. Users can also login using the user name, domain name (required only when Win- dows Domain Authentication is enabled), and password that has been set as the Account Manager in the User Information.
Page 300 7 TopAccess Administrator Mode Exporting User Information and Counters The user information can be exported as a CSV file for use in other equipment. Before exporting the user information data, please confirm that there is no print job, no scan job, and no fax job.
Page 301 Click the “Export/Import” link at the upper right of the page. The Export/Import window appears. Click [Create New File] of which you want to export. Export (Small/Large Counter) — Click [Create New File] of this area to export the counter information only. Export (User Information) —...
Page 302 7 TopAccess Administrator Mode Right-click the File Name link and select [Save Target As...]. The Save As dialog box appears. If the File Name link is not displayed or not updated, close the window and try again. Creating a new file may take a few minutes. Select the file location and select “All Files”...
Page 303 Importing User Information You can import user information from a file that has been exported from another device such as e-STUDIO3510c Series, e-STUDIO451c Series, e-STUDIO850 Series, e-STUDIO452 Series, and e-STUDIO282 Series. The imported file must be the comma delimited CSV file and created in the suitable format for the user information data.
Page 304 7 TopAccess Administrator Mode Click the User Management tab. The login page is displayed. Enter “Admin” in the “User Name” field, enter the administrator password in the “Password” field, and click [Login]. The User Information List submenu page is displayed. Users can also login using the user name, domain name (required only when Win- dows Domain Authentication is enabled), and password that has been set as the Account Manager in the User Information.
Page 305 Click Import menu and click [Browse...]. The Choose file dialog box appears. Select the CSV file that contains user information data and click [Open]. Click [Import]. The data is imported to the User Information list page. Setting up User Management...
Page 306 7 TopAccess Administrator Mode Viewing the own user information by a user Users can view the own user information by login the User Confirm/Create/Modify page. When the Role Based Access Control is enabled, users can also confirm the functions to be allowed. Click the User Management tab.
Page 307 Changing a password by a user (Local MFP Authentication only) When the Local MFP Authentication is enabled, not only an administrator or account managers but also each registered user can change the password himself. Click the User Management tab. The login page is displayed. Enter your user name in the “User Name”...
Page 308 7 TopAccess Administrator Mode Enter the following items and click [Save]. Old Password — Enter your login password. New Password — Enter a new login password. You can enter up to 64 characters. Retype Password — Enter a new login password again. Click [OK].
Page 309: Setting Role Information
Setting role information Role information is stored in this equipment in the XML format. The role information can be exported as a CSV file for use in other equipment. You can import role information exported from any of other e-STUDIO3510c Series, e- STUDUI451c Series, e-STUDIO850 Series, e-STUDIO452 Series or e-STUDIO282 Series as an XML file.
Page 310 7 TopAccess Administrator Mode Enter “Admin” in the “User Name” field, enter the administrator password in the “Password” field, and click [Login]. The User Information List submenu page is displayed. Users can also login using the user name, domain name (required only when Win- dows Domain Authentication is enabled), and password that has been set as the Account Manager in the User Information.
Page 311 Click the “Export/Import” link at the upper right of the page. The Export/Import window appears. Exporting/Importing role information Export or import role information on the User Confirm/Create/Modify page. P.309 “Exporting Role Information” P.312 “Importing Role Information” Exporting Role Information Click the User Management tab. The login page is displayed.
Page 312 7 TopAccess Administrator Mode Enter “Admin” in the “User Name” field, enter the administrator password in the “Password” field, and click [Login]. The User Information List submenu page is displayed. Users can also login using the user name, domain name (required only when Win- dows Domain Authentication is enabled), and password that has been set as the Account Manager in the User Information.
Page 313 Click the “Export/Import” link at the upper right of the page. The Export/Import window appears. Right-click the File Name link and select [Save Target As...]. The Save As dialog box appears. Select the file location and select “XML Document” in the “Save as type”...
Page 314 7 TopAccess Administrator Mode Importing Role Information Click the User Management tab. The login page is displayed. Enter “Admin” in the “User Name” field, enter the administrator password in the “Password” field, and click [Login]. The User Information List submenu page is displayed. Users can also login using the user name, domain name (required only when Win- dows Domain Authentication is enabled), and password that has been set as the Account Manager in the User Information.
Page 315 Click the “Export/Import” link at the upper right of the page. The Export/Import window appears. Click Import menu. The Import page appears Click [Browse...]. The Choose file dialog box appears. Select the XML file that contains user information data and click [Open].
Page 316: Setting Up User Authentication For Scan To E-Mail
7 TopAccess Administrator Mode Click [Import]. The data is imported to the Role Information. Setting up User Authentication for Scan to E-mail When the User Authentication for Scan to Email is enabled, users must enter the user name and password before performing Scan to E-mail. You can select either the SMTP or LDAP for User Authentication for Scan to Email.
Page 317 Enter the administrator password and click [Login]. The Authentication page is displayed. Click [User Authentication for Scan to Email]. The User Authentication for Scan to Email page opens. Select “SMTP” in the “Method” drop down box and click [Next]. This equipment can set the authentication for Scan to Email, but cannot set the authentication for Internet Fax transmission.
Page 318 7 TopAccess Administrator Mode Enter the IP address or FQDN (Fully Qualified Domain Name) of the SMTP server and select the authentication type in the “Authentica- tion” drop down box. Then click [Next]. If you have set the SMTP Client settings in the Network setup page, the setting values of the SMTP Client settings in the Network setup page are reflected in these settings.
Page 319 Specify how the From Address is set for Scan to Email. Setting Address is 'User Name + @ + Mail Domain Name' — Select this to set the From Address as “User Name@Mail Domain Name”, whose “User Name” is the user name that is entered on the Touch Panel Display for the authentication, and “Mail Domain Name”...
Page 320 7 TopAccess Administrator Mode Enabling User Authentication for Scan to Email (LDAP) Click the User Management tab and the Authentication menu. The login page is displayed. Enter the administrator password and click [Login]. The Authentication page is displayed. Click [User Authentication for Scan to Email]. The User Authentication for Scan to Email page opens.
Page 321 Select “LDAP” in the “Method” drop down box and click [Next]. This equipment can set the authentication for Scan to Email, but cannot set the authentication for Internet Fax transmission. If you do not want to allow users to per- form the Internet Fax transmission, check the “Internet Fax Not Allowed”...
Page 322 7 TopAccess Administrator Mode Specify how the From Address is set for Scan to Email. Setting Address is 'User Name + @ + Mail Domain Name' — Select this to set the From Address as “User Name@Mail Domain Name”, whose “User Name” is the user name that is entered on the Touch Panel Display for the authentication, and “Mail Domain Name”...
Page 323 Troubleshooting This chapter describes the most common TopAccess errors and provides steps to resolve the conditions. If the problem persists after you have followed all of the steps, make sure to note what you were trying to do and any error messages appear, etc. — and then contact your service representative. TopAccess Error Messages .................322 Print Job Status Messages......................322 Transmission/Reception Journal Status Messages.................322...
Page 324: Topaccess Error Messages
8 Troubleshooting TopAccess Error Messages The error messages displayed in the Touch Panel Display are described in the Operator’s Man- ual for Basic Function. Print Job Status Messages Error Code Cause Corrective Action PM size error 1200 dpi print jobs cannot be printed with- 402F out the optional expansion memory.
Page 325 Error Code Cause Corrective Action Signal Error or Line Condition Error Retry communications. Frequent failures 00B0-00B5 may indicate a phone line problem. If pos- 00C0-00C4 sible, move the unit to another line and try 00D0-00D2 your communications again. HDD error Retry communications.
Page 326 8 Troubleshooting Error Code Cause Corrective Action Image conversion abnormality Turn the power OFF and then back ON. Perform the job in error again. If the error 1C40 still occurs, contact your service represen- tative. HDD full failure during processing Reduce the number of pages of the job in error and perform the job again.
Page 327 Error Code Cause Corrective Action SMTP client OFF Ask your administrator to enable the 1C70 SMTP Client and perform the job again. SMTP authentication error Confirm the login name and password are 1C71 correct. If SSL is enabled, make sure that SSL port number is correctly set.
Page 328 8 Troubleshooting Error Code Cause Corrective Action TIFF analysis error Ask the sender to resend the Email with 3C10-3C13 attached files that are the TIFF format. TIFF compression error Ask the sender to resend the Email with 3C20-3C22 attached TIFF files in the MH, MR, MMR, or JBIG compression.
Page 329: Scan Job Status Messages
Scan Job Status Messages The status and result of the scan jobs is indicated as following in the Scan Job page in the Job Status tab and Scan Log page in the Logs tab. Error Code Message Corrective Action Email Illegal Job status A system error has occurred during send- 2C10, 2C12,...
Page 330 8 Troubleshooting Error Code Message Corrective Action Failed to send E-Mail message Turn the power OFF and then back ON. 2C6A Retry the scan. If the error still occurs, contact your service representative. Invalid address specified in From: field Ask your administrator to check the SMTP Authentication method or if there is an ille- gal character in the Terminal mail 2C6B...
Page 331 Error Code Message Corrective Action Failed to create directory Make sure that the access privilege to the storage directory is writable and also the disk in the directory has enough space, and then retry the job. If more than one job is performed simultaneously, the error may 2D30 occur because the disk temporarily runs...
Page 332 8 Troubleshooting Error Code Message Corrective Action Logon to file server failed. Check user- Make sure you specify correct user name name and password. and password to logon the file server, or 2D64 you specify correct file server. Then retry the scan.
Page 333 Error Code Message Corrective Action Failed to process image. Turn the power OFF and then back ON. 2B50 Retry the scan. If the error still occurs, contact your service representative. Failed to process print image. Make sure that the Function List can be printed out.
Page 334 8 Troubleshooting Error Code Message Corrective Action Reached the maximum number of docu- Delete the documents from the boxes or 2BF1 ments. folders. 2BF2 Reached the maximum number of folders. Delete the folders from the boxes. RFC related Syntax error, command unrecognized Check if the Terminal mail address and Destination mail address are correct.
Page 335: Message Log
Message Log The error messages displayed in the Touch Panel Display are described in the Operator’s Man- ual for Basic Function. TopAccess Message Corrective Action Front Cover Open - Please Close Cover. Close the Front Cover. Paper Feeding Cover Open - Please Close Cover. Close the Paper Feeding Cover.
Page 336 8 Troubleshooting TopAccess Message Corrective Action Used Toner Container Full - Please Replace. Replace the toner container. Refer to the Opera- tor’s Manual for Basic Function for instruction. Toner Not Recognized - Please Check Toner. Check and adjust the toner bottle. Black Toner Empty - Please Refill.
Page 337 TopAccess Message Corrective Action Hard Disk space for Electronic Filing nearly full. The hard disk has a few disk space available. Delete unnecessary documents to maintain the hard disk space. Power failure occurred during e-Filing restoring. The document could not be stored in e-Filing because of the power failure.
Page 338 8 Troubleshooting TopAccess Message Corrective Action Domain - User account is locked and cannot be The lockout duration could be specified in account used for logon lockout security policy. If so please retry after the lockout duration. Domain - Invalid logon hours for the User The Administrator has set restrictions on the logon hours.
Page 339: Index
INDEX ..........109 Numerics Comment .........160 Common Name ..........173 2in1/4in1 ............96 Company ......... 96 2nd Fax Number ........175 Completion Volume ..........83 Compression ..........106 Confidential ..........15 Accessing ........104 Confidential mailbox ....... 122 Accessing TopAccess ........128 Confirm Password ........291 Account Manager Contact ..........
Page 340 ............ 176 ..........154 Discard Enable SNTP ..........141 .... 139 DNS Session Enable SSL ......75 Do not allow any network folder Encryption ....180 ....76 to be used as a destination Encryption Level ..180 ..........129 Do not delete documents automatically Energy Save ....192 .....133...
Page 341 Group ..........101 Adding ...........173 Magazine Sort ..........103 Deleting ........ 107 MailBox Setting ..........101 Editing ........26 Main Memory Size ..........102 Group Name Maintenance ..........206 Backup ...........212 Delete Files ............. 24 Help link ........214 Directory Service .......... 26 Hole Punch Unit ...223 Export/Clear Log...
Page 342 Network Password ..........138 ....73 AppleTalk ..........139 ......182 Bonjour ........142 ......192 DDNS Session PCL Font Number ......... 141 ......... 192 DNS Session PCL Font Pitch ..........154 ......192 FTP Client PCL Font Point Size ...........
Page 343 ........178 Save as file Settings ....26 Save as File Space Available ........73 Quality Transmit ........79 Save to USB Media ..........194 Queue Name ........60 Scan agent ..........128 Queue name ..........45 Scan Job Logs Scan Jobs ...........38 Deleting ........
Page 344 ..........151 .....75 SMTP Server User Password ....... 150 SMTP Server Address ......156 SNMP Network Service ........... 154 .........130 SNTP Service Web General Setting ........173 .........130 Sorter Mode Priority WEB Language ......153 ....275 SSL Port Number Windows Domain Authentication ..........
Page 345 FC-2500C/3500C/3510C OME060014B0...
Page 346 MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS TopAccess Guide 2-17-2, HIGASHIGOTANDA, SHINAGAWA-KU, TOKYO, 141-8664, JAPAN R060120A7802-TTEC Ver02 2007-07 ©2006 TOSHIBA TEC CORPORATION All rights reserved...

This manual is also suitable for:

E-studio 3500c E-studio 3510c

Toshiba E-Studio 2500C Manual

Chapter 1 Overview

Chapter 2 Checking Device Status

Chapter 3 Managing Jobs

Chapter 4 Displaying Job Logs

Chapter 5 Registering from Topaccess

Chapter 6 Managing Counters

Chapter 7 Topaccess Administrator Mode

Chapter 8 Troubleshooting

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