Toshiba e-STUDIO 2500c Operator's Manual page 310

8 JOB STATUS
Error code
1C61
1C62
1C63
1C64
1C65
1C66
1C69
1C6A
1C6B
1C6C
1C6D
1C70
1C71
1C72
1C80
1C81
1C82
1CC0
1CC1
3A10-3A12
3A20-3A22
3A30
3A40
308 Error Code
Problem
Address book reading Turn the power OFF and then back ON. Perform the job in error
failure again.
Reset the data in the Address book and perform the job again.
If the error still occurs, contact your service representative.
Memory acquiring fail- Turn the power OFF and then back ON. Perform the job in error
ure again. If the error still occurs, contact your service representa-
tive.
Terminal IP address Ask your administrator to set the IP address of the equipment.
unset
Terminal mail address Ask your administrator to set the E-mail address of the equip-
unset ment.
SMTP address unset Ask your administrator to set the SMTP server address.
Server time time out Check if the SMTP server is operating properly.
error
SMTP server connec- Ask your administrator to set the login name or password of
tion error SMTP server and perform the job again. Check if the SMTP
server is operating properly.
HOST NAME error Ask your administrator to check if there is an illegal character in
the device name. Delete the illegal character and reset the
appropriate device name.
Terminal mail address Ask your administrator to check if there is an illegal character in
error the E-mail address of the equipment. Delete the illegal charac-
ter and reset the appropriate E-mail address, then perform the
job again.
Destination mail Check if there is an illegal character in the Destination E-mail
address error address. Delete the illegal character and reset the appropriate
Destination E-mail address, then perform the job again.
System error Turn the power OFF and then back ON.
Perform the job in error again. If the error still occurs, contact
your service representative.
SMTP client OFF Ask your administrator to enable the SMTP Client and perform
the job again.
SMTP authentication Check if the SMTP authentication method, login name and
error password are correct. If the SSL setting is enabled, check if the
setting and the port number of SSL correspond to those of the
server.
POP Before SMTP Check if the settings of POP Before SMTP and POP3 are cor-
error rect.
Internet Fax transmis- Confirm the "Received Internet Fax Forward" settings.
sion failure when pro-
cessing E-mail job
received
Onramp Gateway Confirm the mailbox settings.
transmission failure
Internet Fax transmis- Confirm the "Received Fax Forward" setting.
sion failure when pro-
cessing Fax job
received
Job cancelling Job was cancelled.
Power failure Check if the power cable is connected properly and it is inserted
securely. Check if the power voltage is unstable.
MIME format error Ask the sender to resend the E-mail in the MIME1.0 format.
E-mail process error Ask the sender to resend the E-mail.
Partial E-mail timeout Ask the sender to resend the E-mail, or change the Partial Wait
error time setting.
Invalid partial E-mail Ask the sender to resend the partial E-mail in the RFC2046 for-
received mat.
What to do