Toshiba e-STUDIO 2500c Operator's Manual page 313

Error code Problem
2C72 POP Before SMTP
error
2C80 Failed to process
received E-mail job
2C81 Failed to process
received Fax job
2CC0 Job cancelled
2CC1 Power failure occurred
Save as File
2D10, 2D12, Illegal job status
2D13, 2D20-
2D22
2D11 Not enough memory
for saving the scan job
2D14 An internal error
occurred
2D15 Exceeding maximum
file capacity
2D30 Failed to create direc-
tory
2D31, 2D33 Failed to create file
2D32 Failed to delete file
2D40 Failed to convert
image file format
2D60 Failed to copy file
2D62 Failed to connect to
network destination.
Check destination
path.
2D63 Specified network path
is invalid. Check desti-
nation path.
2D64 Logon to file server
failed. Check user-
name and password.
What to do
Check if the settings of POP Before SMTP and POP3 are cor-
rect.
Ask your administrator to confirm whether the Received Internet
Fax Forward is set.
Ask your administrator to confirm whether the Received Fax
Forward is set.
Job was cancelled.
Make sure that the power cable is connected properly and it is
inserted securely. Resend the job.
Turn the power OFF and then back ON.
Retry sending. If the error still occurs, contact your service rep-
resentative.
Wait for a while and retry the job. If the error still occurs, turn the
power OFF and then back ON and retry it.
Turn the power OFF and then back ON, and retry the job. If the
error still occurs, contact your service representative.
Divide the file into several files, or retry in a single-page format.
Make sure that the access privilege to the storage directory is
writable and also the disk or the USB device in the directory
have enough space. Then retry the job. If more than one job is
performed simultaneously, an error may occur because the disk
temporarily runs out of space. In this case, wait for a while and
retry the job. If an error still occurs, turn the power OFF and then
back ON, and then retry it.
Make sure that the access privilege to the storage directory is
writable and also the disk or the USB device in the directory
have enough space. Then retry the job. If more than one job is
performed simultaneously, an error may occur because the disk
temporarily runs out of space. In this case, wait for a while and
retry the job. If an error still occurs, turn the power OFF and then
back ON, and then retry it.
Make sure that the access privilege to the storage directory is
writable and then perform it again. If the error still occurs, turn
the power OFF and then back ON, and then carry it out again.
When this error occurs at the slim PDF setting, retry the scan. If
the error still occurs, retry it with the normal PDF setting.
When this error occurs other than at the slim PDF setting, turn
the power OFF and then back ON. Retry the scan. If the error
still occurs, contact your service representative.
Turn the power OFF and then back ON. Retry the scan. If the
error still occurs, contact your service representative.
Check destination path.
Make sure that the network path is correct, and retry the scan. If
the error still occurs, ask your administrator to confirm whether
the IP address or path of the server is correct. Also make sure
that the server is operating properly.
Make sure you specify correct network folder and retry the scan.
Make sure you specify correct user name and password to
logon the file server and retry the scan.
Error Code 311