Introduction; Purpose - Pitney Bowes DM300c Service Manual

1.1 Purpose

1.2 Related
Publications/
Information
DM300c/DM400c/DM475 Service Manual (SV61801 Rev. D)
This book contains instructions for troubleshooting and site repair of
DM300c, DM400c, DM450C, and DM475 Digital Mailing Systems. It also
includes complete product specifications and a section on theory for training pur-
poses. For reference, the table below shows a quick comparison of the models.
Marketing Meter Base
Model PCN PCN
DM300c G900 3C00 Semi-auto
DM400c G900 4C00 Auto feed
DM450c* G900 5C00 Auto feed
DM475 G900 6C00 • Auto feed
*No longer sold as a new product in US but still serviced (and included in this manual).
**Must choose "DM400c" as the model when installing this software
DM300c/DM400c/DM475 Operator Guide
DM300c Quick Reference Guide
DM400c Quick Reference Guide
DM475 Quick Reference Guide
Customer Install Instructions—DM300c
Customer Install Instructions—DM400c
Service Install Instructions—DM475
DM300c/DM400cDM450c//DM475 Parts List
Other sources of information:
• PC Meter Connect (if installed on the customer's PC connected to their
mailing machine) - a link to a PDF of their Operator Guide is provided
• Training - see DM475 Self-Directed Course (MSM-MC-01210) at My Port-
folio on the Pitney Bowes intranet.
1 • Introduction
Features Throughput
up to 65 letters
feed per minute
up to 95 letters
per minute
up to 120 let-
ters per minute
- up to 120 let-
• WOW ters per minute
• SBR - up to 80 let-
ters per minute
in WOW mode
Connectivity Options
to Data Center
• PC Meter Connect
• LAN (via USB adapter)
• Analog phone line
• PC Meter Connect
• LAN (via USB adapter)
• Analog phone line
• PC Meter Connect**
• Analog phone line
• LAN (via USB adapter)
• PC Meter Connect
• LAN (via its own port)
• Analog phone line
SV62261 (Rev. C or later)
AW19541
AW19542
AW22340
AW19645
AW19646
SV62308
SV61924
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