Pitney Bowes DM300c Service Manual page 104

4 • Troubleshooting/Diagnostics
4.3 Error Codes
Table 4-12 Common Error Codes/Messages (cont'd)
Error Code Message
(Type)
372F (Feeder/ Mail Jammed
WOW error)
Clear WOW Transport.
373E (Stream WOW Error
feed)
Clear WOW Transport.
378E (Feeder/ WOW Error
WOW error)
Clear WOW Transport.
4-24
Description/Causes
Stall/Jam at WOW exit sen-
sor (WS3). Error occurs when
WS3 has been blocked too
long.
- In Non-WOW modes, will
allow system to start again if
material is not cleared.
- In WOW mode, error code
37B6 can occur instead of
372F System may stage a
piece at FS2/WS1. System will
not allow system to restart if
WOW is not cleared (WS2 or
WS3 blocked).
When material is cleared, op-
erator can press resume. Sys-
tem will start processing piece
at FS2/WS1.
• Streamfeed
• Dimension rating error dis-
played
DM300c/DM400c/DM475 Service Manual (SV61801 Rev. D)
Resolution
Clear jam.
Clear jam.
Clear jam.