Troubleshooting; Chapter 21 Troubleshooting; Power, Hardware Connections, And Leds - ZyXEL Communications NBG-418N v2 User Manual

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•

Power, Hardware Connections, and LEDs

• NBG-418N v2 Access and Login
• Internet Access
• Resetting the NBG-418N v2 to Its Factory Defaults
• Wireless Problems
21.1 Power, Hardware Connections, and LEDs
The NBG-418N v2 does not turn on. None of the LEDs turn on.
Make sure you are using the power adaptor or cord included with the NBG-418N v2.
1
Make sure the power adaptor or cord is connected to the NBG-418N v2 and plugged in to an
2
appropriate power source. Make sure the power source is turned on.
Disconnect and re-connect the power adaptor or cord to the NBG-418N v2.
3
If the problem continues, contact the vendor.
4
One of the LEDs does not behave as expected.
Make sure you understand the normal behavior of the LED. See
1
Check the hardware connections. See the Quick Start Guide.
2
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
3
Disconnect and re-connect the power adaptor to the NBG-418N v2.
4
If the problem continues, contact the vendor.
5
C
HAPTER
NBG-418N v2 User's Guide
142

Troubleshooting

Section 1.3 on page
2 1
14.