Chapter 6. Removing And Replacing Components; Returning A Device Or Component - IBM System x3850 X6 Installation And Service Manual

Chapter 6. Removing and replacing components

This topic provides information about removing and replacing a customer
replaceable unit or a field replaceable unit.
Note: The information and procedures in this documentation apply to both the
4-socket and the 8-socket configurations of the server, unless otherwise specified.
Most of the illustrations in the documentation uses the 4-socket configuration of
the server.
Replaceable components are of three types:
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your
v Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself
v Field replaceable unit (FRU): FRUs must be installed only by Trained service
See Chapter 5, "Parts listing, System x3850 X6 and x3950 X6 Types 3837 and 3839,"
on page 205 to determine whether a component is a Tier 1 CRU, Tier 2 CRU, or
FRU that must be replaced only by a trained service technician.
For information about the terms of the warranty, see the Warranty Information
document that comes with the server.
For more information about getting service and assistance, see Appendix D,
"Getting help and technical assistance," on page 1689.

Returning a device or component

This topic provides information about returning a device or component.
If you are instructed to return a device or component, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
© Copyright IBM Corp. 2014
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged
for the installation.
or request IBM to install it, at no additional charge, under the type of warranty
service that is designated for your server.
technicians.
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