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Interlogix TruVision DVR 45HD User Manual

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TruVision DVR 45HD User
Manual
P/N 1073291-EN • REV C • ISS 30JUN17

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Summary of Contents for Interlogix TruVision DVR 45HD

  • Page 1 TruVision DVR 45HD User Manual P/N 1073291-EN • REV C • ISS 30JUN17...
  • Page 2 Copyright © 2017 United Technologies Corporation. All rights reserved. Interlogix is part of UTC Climate, Controls & Security, a unit of United Technologies Corporation. All rights reserved Trademarks and Trade names used in this document may be trademarks or registered patents trademarks of the manufacturers or vendors of the respective products.

  • Page 3: Table Of Contents

    Advanced search video menu 33 Search recordings 34 Log search 37 Chapter 7 Playback functionality 38 Instant playback 38 Overview of the 24-hour playback view 39 24-hour playback 42 Playback speed and skip time 48 Play back frame-by-frame 48 TruVision DVR 45HD User Manual...
  • Page 4 Network settings 82 PPPoE settings 85 DDNS settings 85 NTP server settings 86 Email settings 87 SNMP settings 88 UPnP settings 88 Network status 89 Export network packet data 90 Network statistics 91 Port forwarding 91 TruVision DVR 45HD User Manual...
  • Page 5 Delete a user 127 Modify a user 128 Change the Admin password 128 Chapter 17 System information 129 View system information 129 Search the system log 132 Chapter 18 Using the web browser 135 Internet Explorer users 135 TruVision DVR 45HD User Manual...
  • Page 6 Configure the recorder via the browser 142 Appendix A Specifications 147 Appendix B PTZ protocols 149 Appendix C Port forwarding information 150 Seeking further assistance 150 Appendix D Supported PTZ commands 152 Appendix E Default menu settings 155 Index 167 TruVision DVR 45HD User Manual...

  • Page 7: Important Information

    Note: Note messages advise you of the possible loss of time or effort. They describe how to avoid the loss. Notes are also used to point out important information that you should read. TruVision DVR 45HD User Manual...

  • Page 8: Product Introduction

    When you first start up the unit, the Activation window appears. You must define a high- security admin password before you can access the unit. There is no default password provided. A message will appear on-screen when the unit has been activated. TruVision DVR 45HD User Manual...
  • Page 9 Gateway address - 192.168.1.1 • Ports: When using the browser: When using TruNav: RTSP port: 554 RTSP port: 554 HTTP port: 80 Server/Client software port: 8000 Go to “Using the web browser” on page 135 for further information. TruVision DVR 45HD User Manual...

  • Page 10: Physical Installation

    Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the unit. Unpack the recorder and its accessories When you receive the product, check the package and contents for damage, and verify that all items are included. Items shipped with the product include: TruVision DVR 45HD User Manual...

  • Page 11: Back Panel

    CD with software and manuals • TruVision DVR 45HD Quick Start Guide • TruVision DVR 45HD User Manual (on CD) • TruVision Recorder Operator Guide (on CD) If any of the items are damaged or missing, please contact your local supplier.

  • Page 12: Monitor Connections

    The VGA or HDMI monitor can be used as the main monitor of the recorder. The BNC video output can only be used as event or alarm monitor. Rack mounting The TVR 4508/16HD is rack mountable using the rack mount ears delivered with the unit. See Figure 3 below. TruVision DVR 45HD User Manual...
  • Page 13 Chapter 2: Physical installation Figure 3: Rack-mount installation To install the rack ears: 1. Attach the two small front-rack mount ears (A) to the recorder (supplied). 2. Attach the recorder to the front rails (B) (screws not supplied). TruVision DVR 45HD User Manual...

  • Page 14: Getting Started

    1. In live view mode, right-click the mouse and click Menu. The main menu window appears. 2. Select the Shutdown icon. 3. In the Shutdown popup menu, select Reboot. Click to confirm shutdown. You will be requested to enter the Admin password. TruVision DVR 45HD User Manual...

  • Page 15: The Startup Wizard

    Manually: Enter the IP address of the IP camera to be added. Select the appropriate protocol, stream number, and management port and then enter User name and Admin password, and then click the button. Click, TruVision DVR 45HD User Manual...
  • Page 16 5. When all the required changes have been entered, a summary page appears showing all the settings. Click Finish to exit the Wizard. The recorder is now ready to use. For a description of the recorder main menu, see “Menu overview” on page 22. TruVision DVR 45HD User Manual...

  • Page 17: Operating Instructions

    The LED indicators light up to alert you of various conditions. The functions available can be limited by setting passwords. See Figure 4 on page 16 for more information. TruVision DVR 45HD User Manual...
  • Page 18 Power: A steady green light indicates the recorder is working correctly. Red indicates a fault. Event Alarm: A flashing red light indicates that there is a sensor Alarm In or another alarm such as motion or tampering. No light indicates that there is no alarm. TruVision DVR 45HD User Manual...
  • Page 19 Indicator blinks green when data is being written to backup device. USB Interface Universal Serial Bus (USB) port for additional devices such as a USB mouse, CD/DVD burner, or USB Hard Disk Drive (HDD). TruVision DVR 45HD User Manual...
  • Page 20 More Settings> Tour > Key Point list. Menu navigation Direction Press to navigate between different fields and items in menus. Menu Enter/exit the main menu. Enter Press to confirm the selection in any of the menu modes. TruVision DVR 45HD User Manual...

  • Page 21: The Mouse

    Menu: Move the selection to the next item. The IR remote control The recorder is supplied with an infrared (IR) remote control unit. Like the mouse, it can be used to operate all of the main functions of the unit. TruVision DVR 45HD User Manual...
  • Page 22 In Menu mode: Use left or right arrow buttons to select and up or down arrow buttons to edit entry. In PTZ mode: Use to control PTZ. In Playback mode: Use to control playback speed. 10. OK Confirm selection. TruVision DVR 45HD User Manual...
  • Page 23 If the IR remote control is not functioning properly, perform the following tests: • Check the battery polarity. • Check the remaining charge in the batteries. • Check that the IR remote control sensor is not masked. If the problem still exists, please contact your administrator. TruVision DVR 45HD User Manual...

  • Page 24: Menu Overview

    Configures analog and IP cameras, snapshot resolution and quality, camera settings including OSD, motion detection setup, privacy masking, tampering setup, presets and shadow tours, PTZ setup, and V-stream encoding. See Chapter 10 “Camera setup” on page 62 TruVision DVR 45HD User Manual...
  • Page 25 2. Click the required menu icon to display its submenu options. Modify the configuration parameters as required. 3. Click Apply to save the settings. 4. Click Exit to leave the menu setup and return to live view. TruVision DVR 45HD User Manual...
  • Page 26 Alphanumeric characters Backspace Punctuation Confirm selection Exit the main menu Press the Menu button on the front panel to exit the current menu window and return to live view, or click Exit in a main menu. TruVision DVR 45HD User Manual...

  • Page 27: Live View

    99 for more information. Indicates manual recording. Indicates that live view is locked from the front panel. Mouse actions are still allowed. The recorder can display more than one icon at the same time. TruVision DVR 45HD User Manual...

  • Page 28: Video Output

    The list of commands available depends on which monitor is active; main or auxiliary (monitor B). See Table 6 on page 27. The default settings of these commands are provided in the appendix under “Default menu settings” on page 155. TruVision DVR 45HD User Manual...
  • Page 29 Playback the recorded video of the selected day from the selected camera. The current day is selected by default. See “24-hour playback” on page 42 for more information. Monitor A Switch between monitors A (main) and B (event). TruVision DVR 45HD User Manual...

  • Page 30: Single And Multiview Display Mode

    The live view toolbar in live view lets you quickly access regularly used commands. Position the cursor over a video image and left- click the mouse. The toolbar appears (see Figure 9 on page 29). TruVision DVR 45HD User Manual...
  • Page 31 Lens Initialization: Initialize the lens of a camera with a motorized lens, such as PTZ or IP cameras. This function helps to maintain lens focus accuracy over prolong periods of time. Stream Information: Display the real-time frame rate, bit rate, resolution, and video compression. TruVision DVR 45HD User Manual...

  • Page 32: Digital Zoom

    4. To exit digital zoom, right-click the mouse. PTZ preset and tours When in live view, you can quickly call up the list of existing presets, preset tours and shadow tours by using the front panel, remote control, mouse or keypad. TruVision DVR 45HD User Manual...
  • Page 33 PTZ dome cameras. Jumps to the home position. Select PTZ command Displays the desired function from the scroll bar: Camera, Preset, Preset Tour or Shadow Tour. Exit Exits the PTZ control panel. TruVision DVR 45HD User Manual...
  • Page 34 The PTZ control panel appears. 2. Scroll the PTZ control panel to Shadow Tour and double-click the shadow tour from the list. The camera immediately carries out the shadow tour movement. TruVision DVR 45HD User Manual...

  • Page 35: Searching Files

    Search all video by time and date of recording. Event Search only event recorded files. Files can be searched by alarm inputs, motion detection, VCA alarms, or intrusion alarm detection. Bookmark Search for recorded files with bookmarks. Snapshot Search for snapshots. TruVision DVR 45HD User Manual...

  • Page 36: Search Recordings

    3. Click to lock recording to prevent it from being 4. Archive all files. overwritten. 5. Playback viewer Search recordings By time and date You can search recorded video by time and video type, such as continuous recordings, motion, alarms, and all recordings. TruVision DVR 45HD User Manual...
  • Page 37 - Click Archive to archive results Note: You can modify the pre- and post-play periods of a recording. By bookmarked recordings For information on creating bookmarks, see “Create bookmarks” on page 51. TruVision DVR 45HD User Manual...
  • Page 38 6. When in full-screen mode, move the cursor to the right edge of the window to see the complete list of snapshots found in the search. Click their Play buttons to see them in full-screen mode. TruVision DVR 45HD User Manual...

  • Page 39: Log Search

    Log search You can open video footage from the results of a log search. Refer to “Search the system log” on page 132 for more information. TruVision DVR 45HD User Manual...

  • Page 40: Playback Functionality

    Note: You will be asked to enter the Admin password. 2. Click the Channel icon and select the desired camera from the drop-down list. Click OK. Playback starts immediately. The Instant Playback scroll bar appears under the selected camera. TruVision DVR 45HD User Manual...

  • Page 41: Overview Of The 24-Hour Playback View

     24-hour playback is in full-screen mode  A video file of a search result is only visible in the playback viewer in the search results window. See “Search results” on page 34 for more information TruVision DVR 45HD User Manual...
  • Page 42 The 24-hour playback control toolbar It is easy to manually control playback using the playback control toolbar. See Figure 14 on page 41 below. Note: The playback control toolbar does not appear for instant playback. TruVision DVR 45HD User Manual...
  • Page 43 Reverse playback by the configured skip time (default is 30 seconds). Decrease playback speed: Options available are: ½ speed, ¼ speed, 1/8 speed, single frame. Increase playback speed. Options available are: 2X speed, 4X speed, 8X speed, 32X speed. Play previous file/day/event recording. TruVision DVR 45HD User Manual...

  • Page 44: 24-Hour Playback

    2. To select a different camera for playback, press the numerical button of the desired camera. 3. Press Live to return to live view. TruVision DVR 45HD User Manual...
  • Page 45 This feature lets you selectively playback alarm input, motion, VCA alarm, or intrusion alarm events. To do an event playback: 1. In 24-hour playback mode, select Event from the drop-down list on the upper left- corner of the window. TruVision DVR 45HD User Manual...
  • Page 46 Camera Setup > Camera Recordings Settings. If you are only recording events, the default pre and post-event times are determined by the values set up under Camera Setup > Camera Recordings Settings. Default is 5 seconds. TruVision DVR 45HD User Manual...
  • Page 47 2. Select a camera and date from the calendar on the right-hand side of the window. 3. Click Play to start playing the recording. 4. Select the rules and areas to do a smart search for VCA or motion events in the recording. TruVision DVR 45HD User Manual...
  • Page 48 Smart bar. Split-screen playback This feature lets you see simultaneously the 24-hour playback recording for a selected camera split over several consecutive time periods. TruVision DVR 45HD User Manual...
  • Page 49 6. Double-click the selected screen to see the playback at full-screen. Double-click again to see the screen without the playback bar and camera list. Double-click again to return to the split-screen mode. 7. You can do video clips, bookmarks and lock files of a split-screen playback. TruVision DVR 45HD User Manual...

  • Page 50: Playback Speed And Skip Time

    The current frame rate is shown on the right of the playback control toolbar. To play back frame-by-frame: • Using a mouse: 1. In playback mode, click the Speed Down button in the playback control toolbar until the speed changes to single frame. TruVision DVR 45HD User Manual...

  • Page 51: Play Back An Archived File

    2. Select the camera(s) as well as the start and end times to search for snapshots. 3. Click Search. The list of snapshots found is listed. 4. Click Play to see the desired snapshot. 5. Click Exit to return to the previous window. TruVision DVR 45HD User Manual...

  • Page 52: Digital Zoom In Playback

    If you have not saved the video clips, a pop-up screen will ask you if you want to save them. If you answer Yes, the File Management window will appear so that you can archive the files. TruVision DVR 45HD User Manual...

  • Page 53: Create Bookmarks

    File Management window select the Locked File tab. The list of locked files is shown. To unlock a locked file 1. In 24-hour playback mode, click the File Management button and in the File Management window select the Locked File tab. The list of locked files is shown. TruVision DVR 45HD User Manual...
  • Page 54 Chapter 7: Playback functionality 2. Click the lock symbol of the desired file to unlock. The file is no longer protected. TruVision DVR 45HD User Manual...

  • Page 55: Archive

    Use the standard file player software, TruVision Player, to play back the archived video on your PC. The TruVision Player application for playing back videos is automatically downloaded with the archived files. Player is not available from the website nor on the CD. TruVision DVR 45HD User Manual...

  • Page 56: Quick Archive

    The Archive window lists all the files currently on your backup device. The window shows the free space available on the backup device. You can also delete files from the device and search by type of files present. Files cannot be played back from the Archive window. TruVision DVR 45HD User Manual...
  • Page 57 Create a new folder on the backup device. Files from the recorder can be archived to a specific folder. Format Format the backup device. Archive Start downloading selected files onto the backup device. Cancel Cancel search and return to previous menu. TruVision DVR 45HD User Manual...

  • Page 58: Archive Video Clips And Locked Files

    5. In the Archive window that appears, select the backup device to be used. If you want to filter the existing files already on the backup device, select the file format. 6. Click Archive. File downloading starts. TruVision DVR 45HD User Manual...

  • Page 59: Merge Video Files In Truvision Player

    TruVision Navigator need to be viewed using the TruVision export file tool. 1. In the playback window, drag the blue seek triangle in the Controller timeline to locate the desired time frame of the video segment. TruVision DVR 45HD User Manual...
  • Page 60 4. In the Collector, select the desired video thumbnails to export. 5. Click Browse and select the destination of the export file. All selected video thumbnails will be exported as a single file. 6. Click the Export Now button. TruVision DVR 45HD User Manual...

  • Page 61: Display Settings

    See Figure 18 below. Figure 18: Display Settings window TruVision DVR 45HD User Manual...
  • Page 62 Default is 10 seconds. Alarm Full Screen Set the length of time during which an image is displayed on the event Monitoring Dwell Time (s) monitor in full screen in case of an alarm. Default is 10 seconds. TruVision DVR 45HD User Manual...

  • Page 63: Layout

    See Figure 19 below. Each video tile displays both the order of the camera on screen and the camera number. Figure 19: Camera layout window Multiview layout selection bar Camera order in the sequence Camera number selection TruVision DVR 45HD User Manual...

  • Page 64: Camera Setup

    Table 11 below for information on which channel number to use. Table 11: Channels available when using 5 MPX cameras Recorder model Channel number available for use TVR 150c4HD TVR 1508HD 1 and 2 TVR 15016HD 1, 2, 3 and 4 TruVision DVR 45HD User Manual...

  • Page 65: Configure The Signal Input Channel

    “Please select at least one signal type”. 3. Click Apply to save the changes. 4. A pop-up message will appear asking if you want to reboot the system. Click Yes. 5. Click Exit to return to live view. TruVision DVR 45HD User Manual...

  • Page 66: Ip Camera Status

    Add the selected cameras from the search results list to the recorder system without modifying the camera configuration. Device Search/Add Search the network for available IP cameras. Use this to manually add an IP camera to the recorder system. TruVision DVR 45HD User Manual...
  • Page 67 Note: Only one camera can be manually added at a time. To edit IP camera information 1. From the menu toolbar, click Camera Setup > IP Camera Status. 2. In the IP Camera tab, select a camera from the list displayed. TruVision DVR 45HD User Manual...

  • Page 68: Camera Recording Settings

    Camera recording settings Ensure that the HDD has been installed and initialized before configuring the recording settings. See chapter “Storage management” on page 117 for more information. TruVision DVR 45HD User Manual...
  • Page 69 Max. Bitrate (Kbps): If the customized maximum bit rate mode was selected, enter the value here. It must be between 32 and 10240 kbps. It is calculated from the frame rate and time required. Default is 4096. TruVision DVR 45HD User Manual...

  • Page 70: Snapshots

    4. Select the snapshot quality from the drop-down list (low, medium or high). 5. Click Apply to save the settings. 6. To copy the settings to other cameras, click Copy and select the desired cameras. Click OK. TruVision DVR 45HD User Manual...

  • Page 71: Camera Osd

    6. Select how you want the camera information displayed. Select one of the options from the drop-down list. Default is non-transparent/non- flashing. • Transparent & Flashing • Transparent & Not flashing • Non-transparent & Flashing • Non-transparent & Not flashing TruVision DVR 45HD User Manual...

  • Page 72: Image Settings

    5. To copy the settings to other cameras, click Copy and select the desired cameras. Click OK. 6. Click Apply to save the settings and then click Exit to return to live view. TruVision DVR 45HD User Manual...

  • Page 73: Motion Detection

    Full Screen to activate the whole screen or Clear to clear the screen. 6. Set the sensitivity level. Drag the Sensitivity scroll bar to the desired sensitivity level. Default is 3. Maximum sensitivity is 5. TruVision DVR 45HD User Manual...

  • Page 74: Privacy Mask

    To setup a privacy mask: 1. From the menu toolbar, click Camera Setup > Privacy Mask. 2. Select the camera for which to set up privacy masking. 3. Check the Enable Privacy Mask box to enable the feature. TruVision DVR 45HD User Manual...

  • Page 75: Camera Tamper

    You can schedule up to eight time periods in a day. Default is 24 hours. TruVision DVR 45HD User Manual...

  • Page 76: Vca Setup

    Use this function to detect sounds that are above a selected threshold. Scene Change Use this function to trigger an alarm when the camera detects a change in the scene caused by a physical repositioning of the camera. TruVision DVR 45HD User Manual...

  • Page 77: Configure Ptz Settings

    PTZ dome cameras. Each analog camera must be set up individually. The cameras must be configured before they can be used. HD-TVI PTZ cameras can be controlled over the coax cable. TruVision DVR 45HD User Manual...

  • Page 78: Ptz Presets And Tours

    PTZ and follow the same tour at a later date. Note: The PTZ dome camera used must be able to support a preset command. See Appendix D “Supported PTZ commands” on page 152 for the complete list of PTZ commands available by camera protocol. TruVision DVR 45HD User Manual...
  • Page 79 2. Use the directional, zoom, focus and iris buttons to position the analog camera in the desired preset location. 3. Check Save Preset and enter a preset number (1 to 255). The preset is enabled and stored in the camera. TruVision DVR 45HD User Manual...
  • Page 80 Select the preset number, dwell time and speed of the step. Click save the settings. Note: A preset tour should have at least two presets. 4. Repeat step 3 to configure other steps in the preset tour. TruVision DVR 45HD User Manual...

  • Page 81: V-Stream Encoding

    VMS (Video Management System), such as TruVision navigator, using the V-stream encoding option ("V" stands for "virtual"). When enabled, you can see the V-stream from the cameras on a remote client monitor in one stream. TruVision DVR 45HD User Manual...

  • Page 82: Call-Up The Truvision Hd-Tvi Camera Osd Menu

    Iris+ Menu button to open the camera’s OSD menu. Using the browser: Click the Iris+ button to open the camera’s OSD menu. See the camera’s user manual for further information on configuring the camera. For TruVision DVR 45HD User Manual...
  • Page 83 Language and then the up/down arrows to select the desired language. 5. Click EXIT in the camera OSD menu to exit the camera OSD. TruVision DVR 45HD User Manual...

  • Page 84: Network Settings

    Note: As every network configuration may differ, please contact your Network Administrator or ISP to see if your recorder requires specific IP addresses or port numbers. To configure general network settings: 1. From the menu toolbar, click Network Settings > Network Settings. TruVision DVR 45HD User Manual...
  • Page 85 IP address and other network settings from that server. The DHCP server is typically available in your router. Default value is Disabled. IPv4 Address Enter the IP address for the recorder. Default value is 192.168.1.82. TruVision DVR 45HD User Manual...
  • Page 86 The total outgoing bandwidth limit is a threshold you can set to limit the Limit (Kbps) amount of outgoing bandwidth that is being handled by the recorder. 21. Click Apply to save the settings and Exit to return to live view. TruVision DVR 45HD User Manual...

  • Page 87: Pppoe Settings

    To set up DDNS: 1. From the menu toolbar, click Network Settings > DDNS. 2. Check the Enable DDNS box to enable this feature. TruVision DVR 45HD User Manual...

  • Page 88: Ntp Server Settings

    NTP software can be used to establish a NTP server used for time synchronization. To set up an NTP server: 1. From the menu toolbar, click Network Settings > NTP. 2. Check the NTP box to enable feature. It is disabled by default. TruVision DVR 45HD User Manual...

  • Page 89: Email Settings

    For example, if you set the interval range at two seconds, the second alarm image will be sent two seconds after the first alarm image 3. Click Test to the test email settings. TruVision DVR 45HD User Manual...

  • Page 90: Snmp Settings

    Automatic mapped type: The recorder automatically uses the free ports available that were set up in the Network Settings menu. Manual mapped type: You enter the particular external port settings and IP addresses required to connect to the desired router (see Figure 23 on page 89). TruVision DVR 45HD User Manual...

  • Page 91: Network Status

    The Network Detection window shows the network traffic between the recorder and your local network. However, the traffic between the plug and play cameras and the recorder is not shown. You can also check the network connection status by testing its delay and packet loss. TruVision DVR 45HD User Manual...

  • Page 92: Export Network Packet Data

    Export network packet data When the recorder is connected to a network, you can export the captured data packet to a USB-flash drive, SATA/eSATA CD-RW and other local backup devices. TruVision DVR 45HD User Manual...

  • Page 93: Network Statistics

    When using an internet connection, ensure that the ports are open or forwarded as follows:  When using TruNav: Port 8000 and 554  When using a web browser: Port 80 and 554 See “Internet Explorer users” on page 135 for more information. TruVision DVR 45HD User Manual...

  • Page 94: Recording

    Wednesday (Wed), Thursday, (Thu), Friday (Fri), Saturday (Sat), and Holiday (if enabled). 4. Recording type. There are five types of recording to select, which are color-coded: Each square in the timeline represents an hour in the 24-hour period. TruVision DVR 45HD User Manual...
  • Page 95 5. Drag the pen cursor across desired hours and days in the schedule overview to mark those times with that specific record mode. To mark areas with a different record type, click on a different record type to activate it. TruVision DVR 45HD User Manual...
  • Page 96 To copy the current schedule settings to another day of the week, click Copy. Select the number of the day of the week to which to copy the schedule. Click to save changes and return to the Edit window. 10. Repeat steps 4 to 9 for the other cameras. TruVision DVR 45HD User Manual...

  • Page 97: Manual Recording

    This option lets you select more than one camera at a time. Go to Recording > Manual Recording to access the manual recording menu and check the boxes of the cameras to start or stop manual recording. TruVision DVR 45HD User Manual...

  • Page 98: Alarm And Event Setup

    PTZ linking function. 5. Select the cameras to be triggered when an external alarm is detected. TruVision DVR 45HD User Manual...

  • Page 99: Alarm Response Actions

    When setting up the rules for alarm detection, you can specify how you want the recorder to notify you about an alarm or event. You can select more than one notification type. Not all alarm response actions are available for all types of alarms. The alarm response actions are: TruVision DVR 45HD User Manual...

  • Page 100: Set Up Alarm Outputs

    Click Copy to copy the settings to other days of the week and holiday period. Note: The time periods defined cannot overlap. 5. Click to return to the alarm output window. TruVision DVR 45HD User Manual...

  • Page 101: Manual Trigger

    You can quickly check the system status by looking at the status LEDs on the front panel. The different types of alarm and event notifications are: • HDD Full: All installed HDDs are full and will not record any more video. TruVision DVR 45HD User Manual...
  • Page 102 Enter Region Detected: A camera has detected that an object, such a vehicle, people or other objects, has entered a designated region. • Exit Region Detected: A camera has detected that an object, such a vehicle, people or other objects, has exited a designated region. TruVision DVR 45HD User Manual...
  • Page 103 Abnormal Record: HDD cannot record any more files. This could be due to the overwrite option being disabled so recorded files are locked and cannot be deleted. Check one or more response method: Enable Alarm Audio, Notify Alarm Host, Send Email, and Trigger Alarm Output. TruVision DVR 45HD User Manual...

  • Page 104: Video Loss

    Alarm host setup If an alarm host is set, the recorder sends a signal to the host when an alarm is triggered. The remote alarm host must have the TruVision Navigator server software installed. TruVision DVR 45HD User Manual...

  • Page 105: Intrusion Integration Alarm Reporting

    Intrusion integration alarm reporting The recorder includes an alarm receiver software module for intrusion integration. This permits SIA and XSIA events to be reported to the recorder from Interlogix intrusion panels via IP and to be linked to recorder actions.
  • Page 106 The recorder heartbeat interval must always be higher than that of the intrusion panel. Actions Click the icon to set up the actions linked to the panel heartbeat alarm. Go to step 3. Set up the panel arming event parameters: TruVision DVR 45HD User Manual...
  • Page 107 Select the PTZ camera as well as the preset, preset tour, or shadow tour that is triggered when the alarm/event is detected. Click Apply to save the settings. Click to return to the main window. 4. Click Apply to save the intrusion panel setup parameters. TruVision DVR 45HD User Manual...
  • Page 108 Click Apply to save the settings. Click to return to the main window. 6. Click Apply to save the intrusion panel setup parameters. 7. Click Exit to return to live view. TruVision DVR 45HD User Manual...

  • Page 109: Tvrmobile Push Notifications

    (*) Some ISPs block the use of port 80 and/or 554. When these ports are blocked, use a port number higher than 1024. To set up push notifications for TVRMobile: 1. In TVRMobile, add the recorder. 2. Enter the DNS and Default Gateway settings. TruVision DVR 45HD User Manual...
  • Page 110 1. When motion detection is detected, a red dot appears in the left upper corner with the number of triggers that have been detected. 2. Select the red dot and select Alarm. A list of events will be displayed. TruVision DVR 45HD User Manual...
  • Page 111 2. Select the Alarm icon. The Alarm information screen will be shown with the list of alarms. 3. Select the camera symbol next to an event to view live or recorded video of the event. TruVision DVR 45HD User Manual...

  • Page 112: Device Management

    You can set up the date and time that will appear on-screen as well as on time stamped recordings. The start and end time of daylight saving time (DST) in the year can also be set. DST is deactivated by default. See Figure 25 below for the Time settings screen. TruVision DVR 45HD User Manual...
  • Page 113 Enter the start date and time for daylight savings. Enter the end date and time for daylight savings. DST Bias Set the amount of time to move DST forward from the standard time. Default is 60 minutes. TruVision DVR 45HD User Manual...

  • Page 114: General Recorder Settings

    Select from Auto, HDMI, and VGA. 7. Mouse Pointer Speed Modify the speed of the mouse pointer. Adjust the scroll bar point to the desired level and click Apply. Default is the slowest of the four speeds. TruVision DVR 45HD User Manual...

  • Page 115: Configuration Files

    To restore parameters to default factory settings: 1. From the menu toolbar, click Device Management > Configuration Files. Note: Only the administrator can restore the default settings. 2. To restore all parameters to default factory settings: TruVision DVR 45HD User Manual...

  • Page 116: Upgrade System Firmware

    It is possible to indicate holidays for which you can create a separate recording schedule. Once one or more holidays are created, a separate entry for holiday will be included in the recording schedule (refer to “Recording schedule” on page 92 of the manual). TruVision DVR 45HD User Manual...
  • Page 117 Stop Bit Stop bits mark the end of a transmission of a serial communication message. Default is 1. Parity The method used to detect errors in the number of bits being transmitted. Default is None. TruVision DVR 45HD User Manual...

  • Page 118: Using A Network Storage System

    StorCenter ix2-dl, you must add the prefix “/nfs” to the NAS path. 4. Under Type, select type of storage system to be used: NAS or SAN. Default is NAS. 5. Up to eight remote storage systems can be set up. 6. Click Save. TruVision DVR 45HD User Manual...

  • Page 119: Storage Management

    2. Under the HDD Information tab, select the HDD to be initialized. 3. Click the Initialize button to begin initialization. After the HDD has been initialized, the status of the HDD changes from Abnormal to Normal. TruVision DVR 45HD User Manual...

  • Page 120: Manage Esata

    Select the Export option when using the eSATA as a backup. See “Quick Archive” on page 54 for further information. Select the Record/Capture option to record and capture video. TruVision DVR 45HD User Manual...

  • Page 121: Storage Mode

    4. Click Apply to save the settings. 5. If you want to copy these values to other cameras, click Copy and select each camera individually. Click OK. Click Apply to save the settings. TruVision DVR 45HD User Manual...
  • Page 122 (R/W). If the HDD that is currently being written to is set to read-only, the data is then recorded to the next HDD. If there is only one HDD present, setting it to read-only means the recorder cannot record. TruVision DVR 45HD User Manual...

  • Page 123: S.m.a.r.t. Settings

    To view the S.M.A.R.T. information of a HDD: 1. From the menu toolbar, click Storage Management > S.M.A.R.T. Settings. 2. Select the HDD whose data you want to see. A detail listing of S.M.A.R.T. information is displayed. TruVision DVR 45HD User Manual...

  • Page 124: Bad Sector Detection

    Error Info to see a list of the errors found. 5. If required, click Pause to pause the test or Cancel to cancel it. 6. Click Exit to return to live view. TruVision DVR 45HD User Manual...

  • Page 125: Raid

    6. Type in a name for the array, select the RAID Level, Initialization Type, and the drives to be included. 7. Click and then Initialize to start the process. When the process is complete, data on the RAID group is displayed. TruVision DVR 45HD User Manual...
  • Page 126 1. From the menu toolbar, click Storage Management > RAID. 2. Click the Rebuild icon to open the Rebuild Array window. 3. Click to start the rebuilding process 4. When complete the system will reboot. TruVision DVR 45HD User Manual...

  • Page 127: User Management

    See “Local configuration settings”, “Remote configuration settings”, and “Camera configuration settings” below for the permission descriptions for each group. Click Apply to save the settings and to return to the previous window. 8. Click Exit to return to live view. TruVision DVR 45HD User Manual...

  • Page 128: Customize A User's Access Privileges

    Two-Way Audio: Use two-way audio between the remote client and the recorder. • Remote Alarm Control: Remotely alert or control the relay output of the recorder. Alarm and notification settings must be configured properly to upload to host. TruVision DVR 45HD User Manual...

  • Page 129: Camera Configuration Settings

    3. Click Apply to save the settings. 4. Click the button to return to the previous window. 5. Click Exit to return to live view. Delete a user Only a system administrator can delete a user. TruVision DVR 45HD User Manual...

  • Page 130: Modify A User

    4. Enter the new admin password and confirm it. Change the admin MAC address, if required. Click to save the settings and return to the previous window. 5. Click Exit to return to live view. TruVision DVR 45HD User Manual...

  • Page 131: System Information

    QR code. 3. To view camera information, click Camera. You can view the information on each camera: camera number, camera name, status, motion detection, tamper proof, video loss, preview link sum, and preview link information. TruVision DVR 45HD User Manual...
  • Page 132 You can view the camera number, recording status, stream type, frame rate, bit rate (Kbps), resolution, record type, active schedule. 5. To view alarm input information, click Alarm Inputs. You can view the alarm input number, alarm name, alarm type, alarm status, and the triggered camera. TruVision DVR 45HD User Manual...
  • Page 133 7. To view network information, click Network. You can view the IPv4 address, IPv4 subnet mask, IPv4 default gateway, IPv6 address 1, IPv6 address 2, IPv6 default gateway, MAC address, preferred DNS server, alternate DNS server, enable DHCP, and enable PPPoE, TruVision DVR 45HD User Manual...

  • Page 134: Search The System Log

    Log files can also be exported onto a USB device. The exported file is named according to the time it was exported. For example: 20160729124841logBack.txt. Note: Connect the backup device, such as a USB flash drive, to the recorder before commencing the log search. TruVision DVR 45HD User Manual...
  • Page 135 Download by File, Remote: Download by Time, Remote: Export Config File, Remote: Import Config File, Remote: Export Record File, Remote: Export Snapshot File, Remote: Get Parameters, Remote: Get Working Status, Connect Transparent Channel, Disconnect Transparent Channel, Start Bi-directional TruVision DVR 45HD User Manual...
  • Page 136 - Play: Click to start playback of the selected recording. - Export: Click to archive the selected file to a USB device. The export window appears. 7. Click Exit to return to live view. TruVision DVR 45HD User Manual...

  • Page 137: Using The Web Browser

    6. Enter the IP address or DDNS name in the “Add this website to the zone” field. 7. Click Add, and then click Close. 8. Click in the Internet Options dialog box. 9. Connect to the recorder for full browser functionality. TruVision DVR 45HD User Manual...
  • Page 138 4. Click 5. Check “Enable HTTPS”. This only works if you enter the address in the browser as HTTPS (as in https://192.168.1.70). 6. Click through the warning you get on the browser. TruVision DVR 45HD User Manual...
  • Page 139 See Figure 29 below. Figure 29: Live view in the web browser interface Name Description Camera Select the camera. Menu toolbar Lets you do the following: • View live video • Play back video TruVision DVR 45HD User Manual...
  • Page 140 Control a PTZ dome camera via the web browser The web browser interface lets you control the PTZ functions of a dome camera. Click a PTZ dome camera and use the PTZ controls on the interface to control the PTZ functions. TruVision DVR 45HD User Manual...
  • Page 141 12. Modify brightness, contrast, saturation, and hue values. Play back recorded video To search and play back recorded video, click Playback on the menu bar to display the Playback page shown in Figure 31 on page 140. TruVision DVR 45HD User Manual...
  • Page 142 Access digital zoom. See “Digital zoom in playback” on page 50 for further information. Snapshot: Capture a snapshot of the video. Video clips: Start/stop video clip during playback. Sections of a recording can be saved to an external storage device. Download: Download video clips. TruVision DVR 45HD User Manual...
  • Page 143 Search. See Figure 32 on page 142 for an example of the results of a log search. For further information on searching and viewing logs, go to “Search the system log” on page 132. TruVision DVR 45HD User Manual...
  • Page 144 Go to Browser Configuration to set up the browser parameters. See “Access the web browser” on page 136 for further information. Note: The configuration settings defined remotely are different from those that can be defined locally. TruVision DVR 45HD User Manual...
  • Page 145 Camera Recording Define the general camera settings such as camera name, Settings stream record mode, resolution, frame rate, audio recording, and pre and post event times. See “Camera recording settings” on page 66 for more information. TruVision DVR 45HD User Manual...
  • Page 146 See “HTTPS settings” on page 136 for further information. Network Statistics Check the bandwidth being used by remote live view and playback. See “Network statistics” on page 91 for more TruVision DVR 45HD User Manual...
  • Page 147 “HDD status information” on page 117 and “Initialize a HDD” on page 117 for more information. Storage Mode Define the storage mode of the HDD. See ““Storage mode” on page 119” on page 118 and “Group HDDs” on page 120 TruVision DVR 45HD User Manual...
  • Page 148 Review the status of the alarm outputs. See Chapter 17 “System information” on page 129 for more information. Network Review the status of the network. See Chapter 17 “System information” on page 129 for more information. Review the status of the HDD. TruVision DVR 45HD User Manual...
  • Page 149 Analog output Resolution: PAL: 704 × 576; NTSC: 704 × 480 2-ch, RCA (Linear, 1 KΩ) Audio output for VGA output and BNC output respectively Audio bit rate 64 Kbps Stream type Video, Video & Audio TruVision DVR 45HD User Manual...
  • Page 150 -10 to +55 ºC (14 to 131 °F) Relative humidity 10 to 90% Dimensions (W x H x D) 445 × 390 × 70 mm (17.52 × 15.35 × 2.76 in.) ≤ 5 kg (11.0 lb.) Weight TruVision DVR 45HD User Manual...
  • Page 151 Appendix B PTZ protocols Interlogix-485 Interlogix-422 TruVision-Coax (HD-TVI PTZ) KALATEL Pelco-D Pelco-P Many other third-party protocols are also supported. See the list in the recorder. TruVision DVR 45HD User Manual...
  • Page 152 Note: These links are not affiliated with nor supported by Interlogix technical support. Many router manufacturers also offer guides on their websites as well as including documentation with the product. On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device.
  • Page 153 Appendix C: Port forwarding information If you cannot find any information for your particular router, please contact your router manufacturer or internet service provider for further assistance. TruVision DVR 45HD User Manual...
  • Page 154 Left Left Right Right Auto Zoom Zoom Focus Focus left righ Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI- D30/31 SONY-EVI-D70 SONY-EVI- D100/P TruVision DVR 45HD User Manual...
  • Page 155 Tour Shadow area tour Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI- D30/31 SONY-EVI-D70 SONY-EVI- D100/P TECHWIN VICON YOULI ** : Aux. 2 TruVision DVR 45HD User Manual...
  • Page 156 Appendix D: Supported PTZ commands # : Aux. 1 TruVision DVR 45HD User Manual...
  • Page 157 Event Monitor: VGA/HDMI Event Full-Screen Monitoring Dwell Time: 10 Alarm Full-Screen Monitoring Dwell Time: 10 Layout Video Output Interface: VGA/HDMI Camera Setup Analog Camera Overview Signal Input Status Camera Number: (Null) HD/BNC: (Null) IP: (Null) TruVision DVR 45HD User Manual...
  • Page 158 Camera OSD Settings Camera: [A1] Camera 01 Camera Name: Camera 01 Display Name: Enabled Display Date: Enabled Display Day: Enabled Date Format: MM-DD-YYYY Time Format: 24-hour Display Mode: Non-transparent & Not Flashing OSD font: 32x32 TruVision DVR 45HD User Manual...
  • Page 159 Actions: Arming Schedule - All day for whole week; Actions: (Null) Sensitivity: 1 Camera: [A1] Camera 01 Enable VCA Alarm: Disabled VCA Type: Cross Line Detected Actions: Arming Schedule - All day for whole week; Actions: (Null) Rule: 1 TruVision DVR 45HD User Manual...
  • Page 160 Network Settings Working Mode: Net-Fault Tolarance Select NIC: bond0 NIC Type: 10M/100M/1000M Selft-adaptive Main NIC: LAN1 Enable DHCP: Disabled IPv4 address: 192.168.1.82 IPv4 Subnet Mask: 255.255.255.0 IPv4 Default Gateway: 192.168.1.1 IPv6 Address1: (Null) IPv6 Address2: (Null) TruVision DVR 45HD User Manual...
  • Page 161 Device Domain Name: User Name: Password: Enable NTP: Disabled Interval (min): 60 NTP Server: time.nist.gov NTP Port:123 Email Email Enable Server Authentication: Disabled User Name: (Null) Password: (Null) SMTP Server: (Null) SMTP Port: 25 Enable SSL: Disabled TruVision DVR 45HD User Manual...
  • Page 162 Name: (Null) Select NIC: (Null) Destination Address: (Null) Device Name: (Null) Network Statistics Network Stat. Type: Bandwidth IP Camera: (Null) Remote Live View: 0bps Remote Playback: 0bps Net Total Idle: (Null) Total Bandwidth Limit: (Null) TruVision DVR 45HD User Manual...

  • Page 163: Camera: [A1] Camera 01

    Actions: Arming Schedule - All day for whole week Manual Trigger Manual Alarm Trigger: No Buzzer Settings System Buzzer Time: Constant Camera Buzzer Time: Constant Notifications Notification Display Event Icon: Enabled Event Hint Settings: All Enabled TruVision DVR 45HD User Manual...

  • Page 164: Camera: [A1] Camera 01

    Heart Beat Interval(s): 120 Actions: Trigger Channel; Arming Schedule; Actions; PTZ Linking Enable Panel Arming Alarm: Disabled Actions: Trigger Channel; Arming Schedule; Actions; PTZ Linking Enable Panel Disarming Alarm: Disabled Actions: Trigger Channel; Arming Schedule; Actions; PTZ Linking TruVision DVR 45HD User Manual...
  • Page 165 Keypad Zone ID: 1 Menu Timeout: 5 Minutes Output Mode: Auto Mouse Pointer Speed: (Null) Enable Wizard: Enabled Password Required: Enabled Start Wizard Now: Disabled Enable Front Panel Lock: Disabled Configuration Files Import/Export Config File Device Name: (Null) TruVision DVR 45HD User Manual...
  • Page 166 Max Record Capacity (GB): (Null) Max Snapshot Capacity (GB): (Null) Enable HDD Sleeping: Enabled S.M.A.R.T. Settings S.M.A.R.T. Settings Use when the disk has failed to self-evaluate: Disabled HDD No.: 1 Self-test Status: Not Tested Self-test Type: Short Test TruVision DVR 45HD User Manual...
  • Page 167 Camera No.; Camera Name; Status; Motion Detection; Camera Tamper, Video Loss; Preview; Preview Link Record Record Camera No.; Recording Status; Stream Type; Frame Rate; Bitrate (Kbps); Resolution; Record Type; Active Schedule Alarm Inputs Alarm Inputs TruVision DVR 45HD User Manual...

  • Page 168: Enable Dhcp: Disabled

    IPv6 Default Gateway: MAC Address: Preferred DNS Server: Alternate DNS Server: Enable DHCP: Disabled: Enable PPPOE: Disabled: Label; Status; Capacity; Free Space; Property; Type; Group Log search Log search Start Time: End Time: Event: All Type: All TruVision DVR 45HD User Manual...
  • Page 169 Front panel lock, 112, 113 Cameras configure PTZ dome cameras, 75 image settings, 70 on-screen layout, 61 add, 118 privacy mask, 72 check status, 117 supported, 62 group, 120 Configuration settngs initialize, 117 export, 113 overwrite, 118 import, 113 TruVision DVR 45HD User Manual...
  • Page 170 78 change, 112 quick access, 31 Mouse pop-up menu, 26 select, set up and delete, 77 Multiview layout, 59 set up, 77 Privacy mask, 72 PTZ control panel description, 31 NAS, 116 PTZ dome cameras TruVision DVR 45HD User Manual...
  • Page 171 SNMP protocol settings, 88 Soft keyboard, 24 Startup wizard Warning buzzer, 99 enable/disable, 112 Web browser Startup wizard, 13 access, 136 Status icons camera management, 142 description, 25 control PTZ dome camera, 138 display, 59 TruVision DVR 45HD User Manual...
  • Page 172 140 live view, 137 network settings, 136 remote configuration of recorder, 142 search and play back recorded video, 139 search event logs, 141 video snapshot, 139 TruVision DVR 45HD User Manual...

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