Troubleshooting With The Leds; All Leds Are Off; Lan Led Is Off; Wlan Led Is Off - NETGEAR WAC120 Reference Manual

Troubleshooting with the LEDs

Use the LEDs to verify that the access point is working properly.

All LEDs Are Off

It takes a few seconds for the Power LED to light. Wait a minute and check the Power LED on
the access point.
If the access point is not receiving power, do the following:
• Make sure that the power cord is connected to the access point.
• Make sure that the power adapter is connected to a functioning power outlet. If it is in a
power strip, make sure that the power strip is turned on. If it is plugged directly into the
wall, verify that it is not a switched outlet.
• Make sure that you are using the correct NETGEAR power adapter supplied with your
access point.

LAN LED Is Off

A hardware connection problem occurred. Check these items:
• Make sure that the cable connectors are securely plugged in at the access point and the
network device (hub, switch, or router). A switch, hub, or router must be installed between
the access point and the Ethernet LAN or broadband modem.
• Make sure that the connected device is turned on.
• Make sure that the correct cable is used. Use a standard Category 5 Ethernet patch
cable. If the network device includes Auto Uplink™ (MDI/MDIX) ports, you can use either
a crossover cable or a normal patch cable.

WLAN LED Is Off

Either the wireless radio is turned off (see
point antennas are not working.
• If the WLAN LED stays off when the wireless radio is on, disconnect the adapter from its
power source, and then plug it in again.
• Make sure that the antennas are securely connected to the access point.
• Contact NETGEAR technical support if the WLAN LED remains off.
802.11ac Wireless Access Point Model WAC120
Basic Wireless Settings
Troubleshooting and Debugging
62
on page 17) or the access