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CHAPTER 5 TROUBLESHOOTING
Symptom
Startup (con't)
System hangs at screen.
Includes the following
screens:
• Testing Memory
• Starting DMA
• Initializing DMA Con-
troller
• Initializing Interrupt
Controller
System hangs at screen
T05-104-03 iR-M2 error messages and conditions (Continued)
5-14
Possible cause
Master/slave mode setting
conflict
Possibly one of the follow-
ing:
• Cable connections to the
CD-ROM drive are loose or
ribbon cable is faulty
• CD-ROM is faulty
COPYRIGHT © 2002 CANON INC.
Suggested action
1. Check that the HDD is set to master
mode.
A label located on the HDD provides
configuration information for setting
the mode. If the HDD does not have a
label you may need to contact your
service support center for more infor-
mation. Each HDD is configured cor-
rectly at the factory and should not be
changed.
2. Check that the HDD ribbon cable is
connected to the motherboard PIDE
(Primary IDE) connector.
3. Check that the CD-ROM ribbon cable
is connected to the motherboard SIDE
(Secondary IDE) connector.
4. If the problem persists, replace the
motherboard (see page 4-26).
1. Check again all cables and connec-
tions.
2. Check for a faulty CD-ROM drive. If
the drive is faulty, replace it (see page
4-50).
If the LED is lit during startup and you
are able to eject the CD-ROM drive
tray, then the drive is functioning.
2000 2000 2000 2000
NM-PDL REV.0 JULY 2002
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