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1 Preliminary On-site Checkout
This chapter identifies the source of common problems that may occur with the iR-M2
and suggests ways of correcting them.
1.1 The Troubleshooting process
The iR-M2 is a server for copiers, and is generally part of a configuration like the one
shown below. Problems may occur in one of three areas:
• Inside the iR-M2
• In the interface between the iR-M2 and the copier
• In the interface between the iR-M2 and the workstations or computers to which it is
connected
Copier
This chapter does not attempt to provide troubleshooting information for attached com-
puters such as PCs or Mac OS computers, for copiers, or for extensive networks. You should
refer problems in these areas to the appropriate service departments and network administra-
tors.
When performing the service procedures described in this chapter, follow
the precautions listed in "Precautions" on page vi.
The terms "replace" and "replacing" are typically used throughout this manual to mean
reinstallation of existing components. Install new components only when necessary. If you
determine that a component you have removed is not faulty, make sure to reinstall it back in
the system.
COPYRIGHT © 2002 CANON INC.
iR-M2
F05-101-01 Troubleshooting the system
2000 2000 2000 2000
NM-PDL REV.0 JULY 2002
CHAPTER 5 TROUBLESHOOTING
Networked computers
or work stations
5-1
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