Table of Contents
Advertisement
CHAPTER 5 TROUBLESHOOTING
1.2 Preliminary on-site checkout
Most problems with the iR-M2 are caused by loose board or cable connections; therefore,
this section describes the quick checks you can do to locate and fix obvious problems.
This section first describes how to eliminate any problems with external connections to
the back of the iR-M2, and then addresses checking internal board and cable connections. It
is a good idea to check external and internal connections before replacing any components.
Your should first verify that the network is functioning, no unauthorized
software or hardware is installed on the iR-M2, and there are no problems
with a particular print job or application. The on-site administrator can help
Memo
you verify these issues.
For problems that persist after you have done the quick checks of the external and internal
connections, this section goes on to provide a comprehensive list of internal and external
checks that may help you fix the problem.
• "Checking external connections" on page 5-3
This section describes the quick checks you can do to make sure the problem is not
caused by a loose connection at the back of the iR-M2.
• "Checking internal components" on page 5-4
This section describes the quick checks you can do to make sure the problem is not
caused by a loose board or cable connection inside the iR-M2.
• "Inspecting the system" on page 5-5
This section provides a more comprehensive checklist for checking the iR-M2 inter-
nally and externally. If your initial checks fail, you may want to go through this check-
list before concluding that you need to replace a cable or component.
To troubleshoot problems according to specific symptoms, refer to T05-103-01 on page 5-
12. Locate symptoms listed in the table to help you determine possible causes and steps to
remedy them.
5-2
COPYRIGHT © 2002 CANON INC.
2000 2000 2000 2000
NM-PDL REV.0 JULY 2002
Advertisement
Table of Contents
