Placing Or Answering Non-Acd Calls - Nortel 2002 User Manual

Placing or answering non-ACD calls

Use this feature to receive and place calls on your individual line.
To place a call:
To answer a call:
2. To return to the queue, choose one of
the following:
— Press the
— Press the
1. Press your individual DN key.
2. Use the dial pad to dial the telephone
number.
Note: The LCD remains lit as long as
you are on the call.
When the LCD next to your individual DN
key flashes, press the DN key.
Note: The LCD remains lit as long as
you are on the call.
Agent features
InCalls key.
NotReady key.
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