Logging Out An Agent - Nortel 2002 User Manual
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Agent and Supervisor features
Logging out an Agent
You can log out of the system completely or temporarily (NotReady
state).
To log out:
20
Choose one of the following:
•
To log out completely, press the
MakeSetBusy
•
To log out temporarily, press the
NotReady
key.
Note: If you press the
key during an ACD call, you log out
automatically when the call finishes.
key.
MakeSetBusy
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