Activate Make Set Busy; Making Non-Acd Calls - Nortel NN43114-100 User Manual

Activate Make Set Busy

Make Set Busy allows you to make your phone appear busy to all callers.
To activate Make Set Busy:
To deactivate Make Set Busy:

Making non-ACD calls

An Individual DN allows you to make outgoing calls and to receive non-
ACD incoming calls. If you do not have an active call when the LCD
indicator flashes, you can press the corresponding Individual DN Key and
answer the call.
To make a non-ACD call:
2637
Call Center Agent features
1. Press the Make Busy
1. Press the Make Busy
time.
1. Press an Individual DN
2. Dial the number you want to call.
Key.
Key a second
Key.
67