Nortel 1150E User Manual page 21

Nortel communication server 1000
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The following telephone controls are IP Phone 1150E Supervisor phones
only.
About the Nortel IP Phone 1150E
Press the
Message/Inbox
your voice mailbox.
Note: This function is not available on all
phones; consult your system
administrator.
Press the
Ans Emerg
in an emergency situation call.
Press the
Interflow
predefined target queue when the call
backlog, or the waiting time in the queue
exceeds a set threshold.
Press the Ans Agent key to open the direct
line between the Supervisor and the agent.
The
key corresponds to the
Ans Agent
agent Supervisor key.
Press the
Call Agent
agent position.
Press the
Obv Agent
on the agent phone.
key to access
key to join the agent
key to forward calls to a
key to connect to an
key to monitor activity
21

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