Nortel 12 Series Manuals

Manuals and User Guides for Nortel 12 Series. We have 1 Nortel 12 Series manual available for free PDF download: Features Manual

Nortel 12 Series Features Manual

Nortel 12 Series Features Manual (26 pages)

Brand: Nortel | Category: IP Phone | Size: 0.78 MB

Table of Contents

Table of Contents
2
1 Introduction

5
- Controls and Buttons
  6
2 Usage

7
- Making a Call
  7
  - Using Off-Hook Dialing
    7
  - Using On-Hook Dialing
    7
  - Using Handsfree Dialing
    7
  - Using System Directory
    7
  - Using Call History (Call Log)
    7
  - Using Calls Key
    8
  - Using Last Number Redial
    8
  - Using Hotline
    8
  - Using Intercom (Voice Call)
    8
  - Using Paging
    8
  - Using Page General
    8
  - Using
    9
  - Using Ring Again (Call Back)
    9
  - Using User Speed Dial
    9
  - Using System Speed Dial
    10
- While on a Call
  10
  - On Hold
    10
  - Transfer (Attended)
    10
  - Transfer (Blind)
    10
  - Transfer to Voicemail Box
    10
  - Call Park
    11
  - Call Park Retrieval
    11
  - Display Name/Number for Active Call
    11
  - Display Name/Number for Incoming Call While on an Active Call
    11
  - Disconnect
    11
- Incoming Calls
  12
  - Internal Auto Answer
    12
  - Call Pickup
    12
  - Group Pickup
    12
  - Call Waiting
    12
  - Call Forward All/Unconditional
    12
  - Remote Call Forward All/Unconditional
    13
  - Call Forward Busy
    13
  - Remote Call Forward Busy
    13
  - Call Forward Unavailable
    13
  - Remote Call Forward Unavailable
    13
  - Call Forward to Voicemail
    13
  - Do Not Disturb
    14
- Calls with Multiple Parties
  14
  - Call Join
    14
  - Conference
    14
- Additional System Features
  15
  - Blacklist
    15
  - Blacklist Cancel
    15
  - Blacklist Last Caller
    15
  - Call Recording Toggle
    15
  - Call Timer
    15
  - Call Trace
    15
  - Caller ID Blocking
    16
  - Follow Me Toggle
    16
  - Intercom Allow
    16
  - Intercom Disallow
    16
  - Speak Your Extension
    16
  - Speak Time
    16
  - Static Time and Date
    16
  - Stamp Log
    16
  - Wake up Call
    16
- Phone Configuration Features
  17
  - External Autodial
    17
  - Internal Autodial
    17
  - Configure Feature
    17
  - Language
    18
  - Ring Type
    18
  - Ring Volume
    18
  - Contrast
    18
  - Time Zone Offset
    19
  - Button Inquiry
    19
  - Test Set
    19
- Hotdesking
  19
- Call Center Agent Features
  21
3 Services Key

23
- Features Available from Services Key Listed in Order of Appearance
  23
4 Voicemail

25
- Accessing Voicemail
  25
- Direct Dial to Voicemail
  25
5 User Extension Portal

26

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