Error Code/Symptom
301-XXX-000
(Failed Keyboard test)
405-XXX-000
(Failed Ethernet test on
controller on the System
Board)
405-XXX-00N
(Failed Ethernet test on
adapter in PCI slot N)
415-XXX-000
(Failed Modem test)
Error symptoms
General
CD is not working properly. 1. Clean the CD.
CD-ROM drive tray is not
working.
(The computer must be
powered-on.)
CD-ROM drive is not
recognized.
Power switch does not
work.
CD-ROM drive cable is not
plugged in.
FRU/Action
1. Keyboard
1. Verify that Ethernet is not disabled in BIOS.
2. System Board
1. Adapter in PCI slot N.
2. System Board
1. Cable
2. Modem
3. System Board
FRU/Action
2. Run CD-ROM diagnostics.
3. CD-ROM Drive
1. Insert the end of a paper clip into the manual tray-release opening.
2. Run CD-ROM diagnostics.
3. CD-ROM Drive
1. Run Configuration/Setup, enable primary IDE channel.
2. Check cables and jumpers.
3. Check for correct device driver.
4. Run CD-ROM diagnostics.
5. CD-ROM drive
6. System Board
1. Verify that switch number 5 of switch block is Off.
2. Power Switch Assembly
3. System Board
1. Make sure CD-ROM drive cable is plugged in.
89
Symptom-to-FRU index