Chapter 9
Troubleshooting and Maintenance
Where to Go for More Troubleshooting Information
If you have additional questions about troubleshooting the Cisco Unified IP Phones, several Cisco.com
web sites can provide you with more tips. Choose from the sites available for your access level.
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Cleaning the Cisco Unified IP Phone
To clean your Cisco Unified IP phone, use only a dry soft cloth to gently wipe the phone and the LCD
screen. Do not apply liquids or powders directly on the phone. As with all non-weather-proof
electronics, liquids and powders can damage the components and cause failures.
OL-12641-01
Cisco Unified IP Phone Troubleshooting Resources:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_
support_series_home.html
Cisco Products and Services (Technical Support and Documentation):
http://www.cisco.com/en/US/products/sw/voicesw/tsd_products_support_
category_home.html
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.0
Where to Go for More Troubleshooting Information
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