1. Manuals
  2. Brands
  3. Cisco Manuals
  4. IP Phone
  5. 7962G - Unified IP Phone VoIP
  6. User manual

Cisco 7962G User Manual

Unified ip phone unified communications manager 6.0 (sccp and sip)
Hide thumbs Also See for 7962G:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Administration Manual, User Manual
Cisco Unified IP Phone 7962G and
7942G for Cisco Unified
Communications Manager 6.0
(SCCP and SIP)
INCLUDING LICENSE AND WARRANTY
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 527-0883
Customer Order Number:
Text Part Number:

Advertisement

Table of Contents
loading

Related Manuals for Cisco 7962G

Summary of Contents for Cisco 7962G

  • Page 1 Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP) INCLUDING LICENSE AND WARRANTY Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387)

  • Page 3: Table Of Contents

    Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature Availability Understanding SIP vs. SCCP Basic Call Handling Placing a Call—Basic Options Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)
  • Page 4 Preventing Others from Viewing or Barging a Shared-Line Call Using BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious Calls Prioritizing Critical Calls Using Cisco Extension Mobility Managing Business Calls Using a Single Phone Number OL-12644-01...
  • Page 5 Setting Up Phones and Access Lists for Mobile Connect Using Cisco WebDialer Understanding Additional Configuration Options Troubleshooting Your Phone General Troubleshooting Viewing Phone Administration Data Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)
  • Page 6 Using the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms Index OL-12644-01...

  • Page 7: Softkey Definitions

    Systems logo are registered trademarks or trademarks of EndCall Disconnect the current call or the Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks current intercom call mentioned in this document or Website are the property of their respective owners.

  • Page 8: Phone Screen Icons

    Phone Screen Icons Video enabled (SCCP only) GPickUp Answer a call ringing in another group Feature Access Line and Call Status iDivert Send or redirect a call to a voice Feature assigned to button Call Forwarding enabled messaging system Mobility assigned to button Call on hold Join Join several calls already on a...

  • Page 9: Getting Started

    Listen to your voice messages Accessing Voice Messages, page See softkey and icon definitions See the Quick Reference Card in the front of this guide. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 10: Finding Additional Information

    Finding Additional Information You can access the most current Cisco Unified IP Phone documentation on the World Wide Web at this URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html You can access the Cisco website at this URL: http://www.cisco.com/ International Cisco websites can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml...

  • Page 11: Cisco Product Security Overview

    Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of the following actions: •...

  • Page 12: Connecting Your Phone

    Connecting Your Phone Your system administrator will likely connect your new Cisco Unified IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone. 10/100 SW...
  • Page 13 Cisco Unified IP Phones, Cisco does not certify or support products from headset or handset vendors. Because of the inherent environmental and hardware inconsistencies in the locations where Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)
  • Page 14 Beyond the physical, mechanical and technical performance, the audio portion of a headset must sound good to you (the user) and to the party on the far end. Sound is subjective and Cisco cannot guarantee the performance of any headsets or handsets, but some of the headsets and handsets on the sites listed below have been reported to perform well on Cisco Unified IP Phones.

  • Page 15: An Overview Of Your Phone

    Understanding Buttons and Hardware You can use the graphics and table below to identify buttons and hardware on your phone. Cisco Unified IP Phone 7962G Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)
  • Page 16 Cisco Unified IP Phone 7942G OL-12644-01...
  • Page 17 Using Call Logs, page 48 to access call logs and directories. Help button Activates the Help menu. Accessing the Help System on Your Phone, page 13 Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 18: Understanding Lines And Calls

    Lines—Each line corresponds to a directory number or intercom number that others can use to call you. The Cisco Unified IP Phone 7962G supports one to six lines and the Cisco Unified IP Phone 7942G supports one to two lines, depending on configuration. To see how many lines you have, look at the right side of your phone screen.

  • Page 19: Understanding Line And Call Icons

    Placing or Receiving Intercom Calls, page Understanding Phone Screen Features This is what your main phone screen might look like with active calls and several feature menus open: Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 20: Cleaning The Phone Screen

    77961 Primary phone Displays the phone number (directory number) for your primary phone line. line When several feature tabs are open, the phone number and the time and date alternate display in this area. Programmable Programmable buttons can serve as phone line buttons, speed-dial buttons, button phone service buttons or phone feature buttons.

  • Page 21: Understanding Feature Buttons And Menus

    Highlight a menu item, then press twice quickly. Get help using Help Press twice quickly. Select the help topic you need. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 22: Understanding Feature Availability

    Understanding Feature Availability Depending on your phone system configuration, features included in this Phone Guide might not be available to you or might work differently on your phone. Contact your support desk or system administrator for information about feature operation or availability. You can access many features either by using a softkey or by pressing a line button.

  • Page 23: Understanding Sip Vs. Sccp

    To learn which protocol your phone is using, you can ask your system administrator or you can choose > Model Information > Call Control Protocol on your phone. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 24: Basic Call Handling

    You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information. Placing a Call—Basic Options Here are some easy ways to place a call on your Cisco Unified IP Phone. If you want to... Then...

  • Page 25: Placing A Call-Additional Options

    Using Personal Directory Book (PAB) entry Directory to log in. on Your Phone, page 51 2. Choose Personal Address Book and search for a listing. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 26: Answering A Call

    2. After the tone, enter a client matter (SCCP phones only) code (CMC) or a forced authorization code (FAC). Place a call using your Cisco Log in to the Cisco Extension Mobility Using Cisco Extension Extension Mobility profile service on a phone. Mobility, page 41 Make a call from a cellular 1.

  • Page 27: Ending A Call

    Return the handset to its cradle. Or press EndCall. Hang up while using the headset Press . If you want to keep headset mode activate, press EndCall. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 28: Using Hold And Resume

    If you want to... Then... Hang up while using the speakerphone Press or EndCall. Hang up one call but preserve another Press EndCall. If necessary, remove the call from hold first. call on the same line Using Hold and Resume You can hold and resume calls.

  • Page 29: Using Mute

    Press Answer, or if the call is ringing on a different line press (flashing). connected call to Any active call is placed on hold and the selected call is resumed. answer a ringing call Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 30: Switching An In-Progress Call To Another Phone

    Switching an In-Progress Call to Another Phone You can switch in-progress calls between the desktop phone and your cellular phone or other remote destination. If you want to... Then... Switch an in-progress 1. Press the Mobility softkey and select Send call to mobile. call on your desktop 2.

  • Page 31: Transferring Calls

    • You cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold before transferring it. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 32: Sending A Call To A Voice Message System

    Sending a Call to a Voice Message System You can use iDivert to send an active, ringing, or on-hold call to your voice message system. Depending on the type of call and your phone configuration, you can also use iDivert to send the call to another party's voice message system.

  • Page 33: Using Do Not Disturb

    Turn on DND Press DND or Do Not Disturb “Do Not Disturb” displays on the phone, the DND lights, and the ring tone is turned off. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 34: Making Conference Calls

    • Your system administrator enables the DND feature on your phone. Making Conference Calls Your Cisco Unified IP Phone allows you to combine three or more separate calls into one conversation, creating a conference call. Understanding Types of Conference Calls There are two types of conference calls: Standard (ad hoc) and Meet-Me.

  • Page 35: Starting And Joining A Standard Conference

    2. Press Conference List or ConfList. Participants are listed in the order in which they join the conference with the most recent additions at the top. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)
  • Page 36 If you want to... Then... Get an updated list of While viewing the conference list, press Update. participants See who started the While viewing the conference list, locate the person listed at the conference bottom of the list with an asterisk (*) next to the name. Remove any conference 1.

  • Page 37: Starting Or Joining A Meet-Me Conference Call

    • Listen to the caller with your microphone muted (you can hear the caller but the caller cannot hear you). • End the intercom call by pressing the EndCall softkey. Do this if you do not want to hear the message. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)
  • Page 38 • Talk to the caller by pressing the active intercom button, and use either the handset, headset or speaker. The intercom call becomes a two-way connection so that you can converse with the caller. When using the intercom feature, be aware of the following: •...

  • Page 39: Advanced Call Handling

    Your Personal Address Book on the Web, page 2. To place a call, access the Fast Dial service on your phone. See Using Personal Directory on Your Phone, page Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 40: Picking Up A Redirected Call On Your Phone

    Picking Up a Redirected Call on Your Phone Call PickUp allows you to answer a call that is ringing on a coworker’s phone by redirecting the call to your phone. You might use Call PickUp if you share call-handling with coworkers. If you want to...

  • Page 41: Storing And Retrieving Parked Calls

    3. Hang up. Retrieve a parked call Enter the call park number from any Cisco Unified IP Phone in your network to connect to the call. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 42: Logging Out Of Hunt Groups

    • Your system administrator can assign Directed Call Park buttons to available line buttons on your Cisco Unified IP Phone 7962G that has a Cisco Unified IP Phone 7914 Expansion Module (the Cisco Unified IP Phone 7942G does not support the Cisco Unified IP Phone 7914 Expansion Module).

  • Page 43: Using A Shared Line

    Preventing Others from Viewing or Barging a Shared-Line Call, page The maximum number of calls that a shared line supports can vary by phone. Note Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 44: Adding Yourself To A Shared-Line Call

    Adding Yourself to a Shared-Line Call Depending on how your phone is configured, you can add yourself to a call on a shared line using either Barge or cBarge. If you want to... Then... See if the shared line is Look for the remote-in-use icon next to a red line button in use...

  • Page 45: Preventing Others From Viewing Or Barging A Shared-Line Call

    • The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple shared lines and Privacy is enabled, coworkers will not be able to view or barge calls on any of your shared lines. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 46: Using Blf To Determine A Line State

    • Authenticated call—The identities of all phones participating in the call have been verified. • Encrypted call—The phone is receiving and transmitting encrypted audio (your conversation) within the Cisco IP network. Encrypted calls are also authenticated. • Non-secure call—At least one of the participating phones or the connection does not support these security features, or the phones cannot be verified.

  • Page 47: Tracing Suspicious Calls

    Multilevel Precedence and Preemption (MLPP) to your phone. Keep these terms in mind: • Precedence indicates the priority associated with a call. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)
  • Page 48 • Preemption is the process of ending an existing, lower priority call while accepting a higher priority call that is sent to your phone. If you... Then... Want to choose a priority Contact your system administrator for a list of (precedence) level for an outgoing call corresponding precedence numbers for calls.

  • Page 49: Using Cisco Extension Mobility

    Answering a Call, page cellular phone Switch an in-progress call Switching an In-Progress Call to Another Phone, page between your desk phone and cellular phone Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)
  • Page 50 If you want to... Then... Put a call that has been 1. Press Enterprise Hold (exact softkey name can vary) on the picked up on a smartphone smartphone. on hold The other party is placed on hold. 2. Press Resume (exact softkey name can vary) on the smartphone. Switching an In-Progress Call to Another Phone, page Transfer a call that has been 1.
  • Page 51 All phones—Enter 2. – One phone—Enter 1 and enter the number you want to – remove as a remote destination, followed by #. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 52: Using A Handset, Headset, And Speakerphone

    Using a Handset, Headset, and Speakerphone You can use your phone with a handset, headset, or speakerphone. If you want to... Then... Use the handset Lift it to go off-hook; replace it to go on-hook. Use a headset Press to toggle headset mode on and off. You can use a headset with all of the controls on your phone, including If you use AutoAnswer, see Using AutoAnswer, page...

  • Page 53: Obtaining A Headset

    Keep the handset in the cradle and headset mode inactive ( unlit). speakerphone Otherwise, calls ring normally and you must manually answer them. AutoAnswer is disabled when Do Not Disturb is active. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 54: Changing Phone Settings

    Changing Phone Settings You can customize your Cisco Unified IP Phone by adjusting the ring tone, background image, and other settings. Customizing Rings and Message Indicators You can customize how your phone indicates an incoming call and a new voice mail message. You can also adjust the ringer volume for your phone.

  • Page 55: Customizing The Phone Screen

    Module 7914 (SCCP phones with Expansion Note The Cisco Unified IP Phone 7942G does not support the Cisco Unified Modules only) IP Phone 7914 Expansion Module. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 56: Using Call Logs And Directories

    Using Call Logs and Directories This section describes how you can use call logs and directories. To access both features, use the Directories button Using Call Logs Your phone maintains call logs. Call logs contain records of your missed, placed, and received calls. If you want to...
  • Page 57 The entries are listed in reverse chronological order: • The first logged entry is the name/number of the last completed call of a multiparty call received on your phone. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 58: Directory Dialing

    • The second logged entry is the name/number of the first completed call of a multiparty call received on your phone. Directory Dialing Depending on configuration, your phone can provide corporate and personal directory features: • Corporate Directory—Corporate contacts that you can access on your phone. Your system administrator sets up and maintains your Corporate Directory.

  • Page 59: Using Personal Directory On Your Phone

    2. Highlight the listing and press Edit to modify a name or email address. 3. If necessary, choose Phones to modify a phone number. 4. Press Update. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)
  • Page 60 If you want to... Then... Add a new PAB entry 1. Access Personal Directory, then choose Personal Address Book. 2. Access the Search page by choosing Submit. (You do not need to input search information first.) 3. Press New. 4. Use your phone keypad to enter a name and e-mail information. 5.
  • Page 61 • Use the numbers on your keypad to enter characters on your phone screen. Use the Navigation button on your phone to move between input fields. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 62: Accessing Voice Messages

    Accessing Voice Messages To access voice messages, use the button. Note Your company determines the voice message service that your phone system uses. For the most accurate and detailed information, refer to the documentation that came with your voice message system. If you want to...

  • Page 63: Using The User Options Web Pages

    Dials, and Mobility Settings. logging in 2. To return to the Device Configuration page from another page, choose User Options > Device. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 64: Configuring Features And Services On The Web

    The Personal Directory feature set that you can access on your computer consists of: • A Personal Address Book (PAB) • Fast Dials • Cisco Unified Communications Manager Address Book Synchronizer You can also access PAB and Fast Dials from your phone. See Using Personal Directory on...

  • Page 65: Configuring Fast Dials On The Web

    • You can create a new Fast Dial entry without using a PAB entry. Such Fast Dial entries are labeled “raw” in the User Options web pages and do not display a configurable text label. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 66: Using The Address Book Synchronization Tool

    Microsoft Windows Address Book (if applicable) with your PAB. Entries from your Microsoft Windows Address Book will then be accessible on your Cisco Unified IP Phone and User Options web pages. Your system administrator can give you access to TABSynch and provide detailed instructions.

  • Page 67: Setting Up Phone Services On The Web

    3. Click Delete Selected. Change a service name 1. Search for services. 2. Click on the service name. 3. Change the information and click Save. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 68: Controlling User Settings On The Web

    If you want to... Then do this after you log in... Add a service to an 1. Choose User Options > Device. available 2. Choose a phone from the Name drop-down menu. programmable phone 3. Click Service URL. button Note If you do not see this option, ask your system administrator to configure a service URL button for your phone.

  • Page 69: Controlling Line Settings On The Web

    Your PIN and password allow you to access different features and services. For example, use your PIN to log in to Cisco Extension Mobility or Personal Directory on your phone. Use your password to log in to your User Options web pages and Cisco WebDialer on your personal computer. For more information, ask your system administrator.
  • Page 70 If you want to... Then do this after you log in... Change the audible 1. Choose User Options > Device. voice message indicator 2. Choose a phone from the Name drop-down menu. setting per line 3. Click Line Settings. 4. If you have more than one directory number (line) assigned to your phone, choose a line from the Line drop-down menu.

  • Page 71: Setting Up Phones And Access Lists For Mobile Connect

    Setting Up Phones and Access Lists for Mobile Connect When using Cisco Mobile Connect, you must add your cellular and other phones that you want to use to make and receive calls using the same directory numbers as your desk phone. These phones are called remote destinations.
  • Page 72 If you want to... Then do this after you log in... Add members to an 1. Create an access list. access list. 2. Click Add Member to add phone numbers or filters to the list. 3. Select an option from the Filter Mask drop-down list box. You can filter a directory number, calls with restricted caller ID (Not Available), or calls with anonymous caller ID (Private).
  • Page 73 Smart Client Installed—Select to indicate that the remote destination – you are setting up is a smartphone. 6. Click Save. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 74: Using Cisco Webdialer

    Using Cisco WebDialer Cisco WebDialer allows you to make calls on your Cisco Unified IP Phone to directory contacts by clicking items in a web browser. Your system administrator must configure this feature for you. If you want to... Then...
  • Page 75 • Do not display call confirmation—If selected, prompts WebDialer to suppress the Make Call page. This page appears by default after you click a phone number in a WebDialer-enabled online directory. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 76: Understanding Additional Configuration Options

    The Cisco Unified Another option is to attach the IP Phone 7942G does not Cisco Unified IP Phone Expansion support the Cisco Unified IP Module 7914 to your Cisco Unified IP Phone 7914 Expansion Phone 7962G. Module)) Work with (or work as)
  • Page 77 Ask your system administrator about Using Cisco Extension apply your phone the Cisco Extension Mobility Service. Mobility, page number and settings to a shared Cisco Unified IP Phone Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)

  • Page 78: Troubleshooting Your Phone

    Troubleshooting Your Phone This section provides troubleshooting information for your Cisco Unified IP Phone. General Troubleshooting This section provides information to help you troubleshoot general problems with your phone. For more information, see your system administrator. Symptom Explanation You cannot hear a dial...

  • Page 79: Viewing Phone Administration Data

    • Immediately report an audio problem on a current call. • Select a general problem from a list of categories and choose reason codes. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)
  • Page 80 Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com.
  • Page 81 Complete the information below, and keep it for reference. Company product purchased from Company telephone number Product model number Product serial number Maintenance contract number Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)
  • Page 82 OL-12644-01...
  • Page 83 Busy Lamp Field holding and resuming see BLF icons for button maximum per line multiple parties on multiple, switching between muting call activity area, viewing Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)
  • Page 84 Cisco Unified IP Phone Expansion Module using on phone 17, 48 7914 47, 68 divert calls to voice message system 24, 54...
  • Page 85 Cisco Unified IP Phone GPickUp intercom calls group call pickup, using intercom line 11, 30 handset keypad light strip Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)
  • Page 86 description of mute button, description of mute, using language (locale) settings line buttons, identifying navigation button, description of lines network configuration data, locating and call forwarding and call states and using BLF description of icons on-hook dialing ring patterns for online help, using text label for OPickUp...
  • Page 87 Remote-in-Use icon for shared lines button, identifying resume, using hanging up with ring patterns, changing Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)
  • Page 88 mode speed dial voice message indicator buttons, identifying changing setting for configuring voice message service labels 11, 58 volume button, description of using status data, locating status line, viewing subscriptions, for phone services warnings, safety suspicious calls, tracing web-based services switching calls configuring see also User Options web pages...
  • Page 89 Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.0 (SCCP and SIP)
  • Page 90 OL-12644-01...
  • Page 92 Cisco Website at www.cisco.com/go/offices. CCVP, the Cisco logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo,...

This manual is also suitable for:

7942g

Table of Contents