Appendix A Providing Information To User Via A Website; How Users Access The Online Help System On The Cisco Unified Ip Phone; How Users Get Copies Of Cisco Unified Ip Phone Manuals; How Users Subscribe To Services And Configure Phone Features - Cisco 7962G Administration Manual

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How Users Access the Online Help System on the Cisco Unified IP Phone

How Users Access the Online Help System on the Cisco Unified
IP Phone
The Cisco Unified IP Phone 7962G and 7942G provide access to a comprehensive online help system.
To view the main help menu on a phone, press the ? button on your phone and wait for several seconds
for the menu to appear. If you are already in Help, press Main.
Main menu topics include:
You can also use the ? button to obtain information about softkeys, menu items, and the help system
itself. Refer to Cisco Unified IP Phone 7962G and 7942G Phone Guide for more information.

How Users Get Copies of Cisco Unified IP Phone Manuals

You should provide end users with access to user documentation for the Cisco Unified IP Phones.
Cisco Unified IP Phone 7962G and 7942G Phone Guide includes detailed user instructions for key
phone features.
There are several Cisco Unified IP Phone models available, so to assist users in finding the appropriate
documentation on the Cisco website, Cisco recommends that you provide links to the current
documentation. If you do not want to or cannot send users to the Cisco website, Cisco suggests that you
download the PDF files and provide them to end users on your website.
Documentation is also available on the CD-ROM titled Cisco Unified Communications Manager
Design, Installation, and Operation Guides, which is distributed with Cisco Unified Communications
Manager releases.
For a list of available documentation for Cisco Unified IP Phones, go to this URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
For a list of available documentation for Cisco Unified Communications Manager, go to this URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
For more information about viewing or ordering documentation, see the
Obtaining Support, and Security Guidelines" section on page

How Users Subscribe to Services and Configure Phone Features

End users can perform a variety of activities using the Cisco Unified Communications Manager User
Options web pages. These activities include subscribing to services, setting up speed dial and call
forwarding numbers, configuring ring settings, and creating a personal address book. Keep in mind that
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.0
A-2
About Your Cisco Unified IP Phone—Descriptive information about the phone model
How do I...?—Procedures and information about commonly-used phone tasks
Calling Features—Descriptions and procedures for using calling features, such as conference and
transfer
Help—Tips on using and accessing Help
Appendix A
Providing Information to Users Via a Website
"Obtaining Documentation,
xiii.
OL-12641-01

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