Cisco 7942G Phone Manual
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Cisco 7942G Phone Manual

Unified ip phone for cisco unified communications manager 6.1(3) (sccp and sip)
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Download this manual See also: Administration Manual, User Manual
Cisco Unified IP Phone 7962G and
7942G Phone Guide for Cisco Unified
Communications Manager 6.1(3)
(SCCP and SIP)
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 527-0883

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Summary of Contents for Cisco 7942G

  • Page 1 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...

  • Page 3: Common Phone Tasks

    Cisco and any other company. (0705R) © 2008 Cisco Systems, Inc. All rights reserved. OL-17709-01 UICK EFERENCE Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Softkey Definitions Phone Screen Icons...
  • Page 4 GPickUp Answer a call ringing in another group iDivert Send or redirect a call to a voice messaging system Join Join together existing calls to (SCCP only) create a conference Links View related Help topics Main Display the Help main menu MeetMe Host a Meet-Me conference call more...

  • Page 5: Table Of Contents

    Basic Call Handling Placing a Call—Basic Options Placing a Call—Additional Options Answering a Call Ending a Call Using Hold and Resume Using Mute Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
  • Page 6 Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Using Do Not Disturb Making Conference Calls Using Conference Features Using Conference Using Join Using cBarge Using Meet-Me...
  • Page 7 Setting Up Phones and Access Lists for Mobile Connect Using Cisco WebDialer Understanding Additional Configuration Options Troubleshooting Your Phone General Troubleshooting Viewing Phone Administration Data Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
  • Page 8 Using the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms Index OL-17709-01...

  • Page 9: Getting Started

    View your missed calls Listen to your voice messages See softkey and icon definitions Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Then... on the phone when you need assistance.

  • Page 10: Finding Additional Information

    Look for the eLearning tutorial (English only) for your phone model in the documentation list at the following location: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html Although eLearning tutorials for the Cisco Unified IP Phone 7962G and 7942G are not Note available, refer to the Cisco Unified IP Phone 7900 Series eLearning tutorials for an overview of the common IP phone features and functionality.

  • Page 11: Cisco Product Security Overview

    A list of accessibility features is available upon request. You can find more information about Cisco accessibility features at this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Getting Started...

  • Page 12: Connecting Your Phone

    Connecting Your Phone Your system administrator will likely connect your new Cisco Unified IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone. 10/100 SW...
  • Page 13 Cisco Unified IP Phones, Cisco does not certify or support products from headset or handset vendors. Because of the inherent environmental and hardware inconsistencies in the locations where Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Connecting Your Phone...
  • Page 14 The primary reason that a particular headset would be inappropriate for the Cisco Unified IP Phone is the potential for an audible hum. This hum can be heard by either the remote party or by both the remote party and you, the Cisco Unified IP Phone user.

  • Page 15: An Overview Of Your Phone

    You can use the graphics and table below to identify buttons and hardware on your phone. Cisco Unified IP Phone 7962G Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) An Overview of Your Phone...
  • Page 16 Cisco Unified IP Phone 7942G OL-17709-01...
  • Page 17 Help button Activates the Help menu. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) buttons) and intercom lines buttons, including the BLF speed-dial feature)

  • Page 18: Understanding Lines And Calls

    The Cisco Unified IP Phone 7962G supports one to six lines and the Cisco Unified IP Phone 7942G supports one to two lines, depending on configuration. To see how many lines you have, look at the right side of your phone screen. You have as many lines as you have directory numbers and phone line icons: Calls—Each line can support multiple calls.

  • Page 19: Understanding Line And Call Icons

    Two-way intercom call Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) No call activity on this line. You are dialing a number or an outgoing call is ringing.

  • Page 20: Understanding Phone Screen Features

    Understanding Phone Screen Features This is what your main phone screen might look like with active calls and several feature menus open: Primary phone Displays the phone number (directory number) for your primary phone line. line When several feature tabs are open, the phone number and the time and date alternate display in this area.

  • Page 21: Understanding Feature Buttons And Menus

    Learn about a menu Press item Highlight a menu item, then press Get help using Help Press Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Messages Services Directories Settings Help on your phone and wait a few seconds for the menu to display.

  • Page 22: Understanding Feature Availability

    Understanding Feature Availability Depending on your phone system configuration, features included in this Phone Guide might not be available to you or might work differently on your phone. Contact your support desk or system administrator for information about feature operation or availability. You can access many features either by using a softkey or by pressing a line button.

  • Page 23: Understanding Sip Vs. Sccp

    To learn which protocol your phone is using, you can ask your system administrator or you can choose > Model Information > Call Control Protocol on your phone. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)

  • Page 24: Basic Call Handling

    You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information. Placing a Call—Basic Options Here are some easy ways to place a call on your Cisco Unified IP Phone. If you want to... Place a call using the handset...

  • Page 25: Placing A Call-Additional Options

    Make a priority (precedence) call (SCCP phones only) Dial from a Personal Address Book (PAB) entry Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Then... 1. Press for the new line. The first call is automatically placed on hold.
  • Page 26 2. Enter your cellular phone number (if requested) and PIN. 3. Press 1 to make a call to an enterprise IP phone. 4. Dial a desktop phone number other than your desktop phone number. Note Before using Mobile Voice Access...
  • Page 27 If you want to... Place a call using Fast Dial Place a call using your PAB Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Then... Note Before using this option, your...

  • Page 28: Answering A Call

    Answering a Call You can answer a call by lifting the handset, or you can use other options if they are available on your phone. If you want to... Answer with a headset Answer with the speakerphone Switch from a connected call to answer a new call Answer using call waiting Send a call to a voice message...

  • Page 29: Ending A Call

    Hang up while using the speakerphone Press Hang up one call but preserve another call on the same line Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Then... Hang up the current call and press Answer.

  • Page 30: Using Hold And Resume

    Using Hold and Resume You can hold and resume calls. When you put a call on hold, the Hold icon in the call information area and the corresponding line button flashes green when you place a call on hold, the line button flashes green and the phone displays the hold icon. When another phone places a call on hold, the line button flashes red and the phone displays the remote hold icon.

  • Page 31: Using Mute

    Any active call is placed on hold and the selected call is resumed. answer a ringing call Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Then... Press Press Any active call is placed on hold and the selected call is resumed.

  • Page 32: Switching An In-Progress Call To Another Phone

    Switching an In-Progress Call to Another Phone You can switch in-progress calls between the desktop phone and your cellular phone or other remote destination. If you want to... Then... Switch an in-progress 1. Press the Mobility softkey and select Send call to mobile. call on your desktop 2.

  • Page 33: Transferring Calls

    • You cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold before transferring it. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Then...

  • Page 34: Sending A Call To A Voice Message System

    Sending a Call to a Voice Message System You can use iDivert to send an active, ringing, or on-hold call to your voice message system. Depending on the type of call and your phone configuration, you can also use iDivert to send the call to another party's voice message system.

  • Page 35: Using Do Not Disturb

    Your intercom lines still ring when DND is active. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Then... Press CFwdALL or Forward All and enter a target phone number.

  • Page 36: Making Conference Calls

    DND. • Your system administrator enables the DND feature on your phone. Making Conference Calls Your Cisco Unified IP Phone allows you to talk simultaneously with multiple parties in a conference call. Using Conference Features You can create a conference in various ways, depending on your needs and the features that are available on your phone.

  • Page 37: Using Conference

    See a list of participants or remove participants Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Then... 1. From a connected call, press Confrn or Conference. (You may need to press the more softkey to see Confrn.)

  • Page 38: Using Join

    Using Join (SCCP phones only) Join allows you to combine two or more existing calls to create a conference in which you are a participant. If you want to... Create a conference by joining together existing calls that are on a single phone line Create a conference by joining together existing calls that are on multiple phone lines...

  • Page 39: Using Cbarge

    If you call a secure Meet-Me conference number from a non-secure phone, your phone displays the message, “Device Not Authorized.” For more information, see page Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Then... Press the line button for the shared line.

  • Page 40: Viewing Or Removing Conference Participants

    Viewing or Removing Conference Participants During a standard (ad hoc) conference, you can view a list of participants and remove participants. View a list of conference participants Get an updated list of conference participants See who initiated the conference Remove any conference participant Drop the last participant added to the conference...
  • Page 41 Place an intercom call to any intercom number Receive an intercom call Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Then... Press (intercom target line) and, after you hear the intercom-alert tone, begin speaking.

  • Page 42: Advanced Call Handling

    Advanced Call Handling Advanced call-handling tasks involve special features that your system administrator might configure for your phone depending on your call-handling needs and work environment. Speed Dialing Speed dialing allows you to enter an index number, press a button, or select a phone screen item to place a call.

  • Page 43: Picking Up A Redirected Call On Your Phone

    Answer a call that is ringing on another extension in your group or in an associated group Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Then... 1. Do one of the following: •...

  • Page 44: Storing And Retrieving Parked Calls

    2. Note the call park number displayed on your phone screen. 3. Hang up. Enter the call park number from any Cisco Unified IP Phone in your network to connect to the call. Using BLF to Determine a Line State,...

  • Page 45: Logging Out Of Hunt Groups

    Log in to receive hunt group calls Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) speed dial the directed call park number. A Directed Call Park (flashing) with park-occupied icon indicates the directed call park number is not available.

  • Page 46: Using A Shared Line

    Logging out of hunt groups does not prevent non-hunt group calls from ringing your phone. Using a Shared Line Your system administrator might ask you to use a shared line if you: • Have multiple phones and want one phone number •...

  • Page 47: Using Barge To Add Yourself To A Shared-Line Call

    View conference participants (if you used cBarge) Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) for information about standard conferences.) for the shared line. that you want to barge. Press Barge or cBarge to complete the action.

  • Page 48: Preventing Others From Viewing Or Barging A Shared-Line Call

    Tips • When you barge a call, other parties might hear a beep tone announcing your presence. With cBarge, other parties hear a brief audio interruption and the phone screen changes to display conference details. • If a phone that is using the shared line has Privacy enabled, call information and barge softkeys will not appear on the other phones that share the line.

  • Page 49: Using Blf To Determine A Line State

    •BLF Pickup answers the oldest ringing call first (if the line that you are monitoring has more than one ringing call). Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Line is in-use.

  • Page 50: Making And Receiving Secure Calls

    Making and Receiving Secure Calls Depending on how your system administrator has configured your phone system, your phone might support making and receiving secure calls. Your phone is capable of supporting these types of calls: • Authenticated call—The identities of all phones participating in the call have been verified. •...

  • Page 51: Tracing Suspicious Calls

    Hear a special ring (faster than usual) or special call waiting tone Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Then... Press MCID or Malicious Call ID. Your phone plays a tone and displays the message, “MCID successful”.
  • Page 52 If you... Want to view priority level of a call Want to accept a higher-priority call Hear a continuous tone interrupting your call Tips • When you make or receive an MLPP-enabled call, you will hear special ring tones and call waiting tones that differ from the standard tones.

  • Page 53: Using Cisco Extension Mobility

    Switch an in-progress call between your desk phone and cellular phone Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) > EM Service (name can vary). > EM Service (name can vary).
  • Page 54 If you want to... Put a call that has been picked up on a smartphone on hold Transfer a call that has been picked up on a smartphone to another number Initiate a conference call on a call that has been picked up on a smartphone Connect to Mobile Voice Access...
  • Page 55 Mobile Voice Access call disconnects, and you are locked out for a period of time. Contact your system administrator if you need assistance. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Then...

  • Page 56: Using A Handset, Headset, And Speakerphone

    Using a Handset, Headset, and Speakerphone You can use your phone with a handset, headset, or speakerphone. If you want to... Use the handset Use a headset Use the speakerphone Switch to the headset or speakerphone (from the handset) during a call Then...

  • Page 57: Obtaining A Headset

    Otherwise, calls ring normally and you must manually answer them. AutoAnswer is disabled when Do Not Disturb is active. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Then... Lift the handset (without pushing any buttons).

  • Page 58: Changing Phone Settings

    Changing Phone Settings You can customize your Cisco Unified IP Phone by adjusting the ring tone, background image, and other settings. Customizing Rings and Message Indicators You can customize how your phone indicates an incoming call and a new voice mail message. You can also adjust the ringer volume for your phone.

  • Page 59: Customizing The Phone Screen

    Expansion Note Modules only) Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) > User Preferences > Contrast. If you accidentally save a very light or very dark contrast and cannot...

  • Page 60: Using Call Logs And Directories

    Using Call Logs and Directories This section describes how you can use call logs and directories. To access both features, use the Directories button Using Call Logs Your phone maintains call logs. Call logs contain records of your missed, placed, and received calls. Your phone administrator determines whether missed calls are logged in your missed calls directory for a given line appearance on your phone.
  • Page 61 4. The 5. Press Dial. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) > Missed Calls, Placed Calls, or Received Calls. If the Details softkey appears, the call is the primary entry of a multiparty call.

  • Page 62: Directory Dialing

    (SCCP phones only) To view the complete call record of a multiparty call (for example, of call that has been forwarded or transferred to you), highlight the call record and press Details. The Details record shows two entries for each missed or received multiparty call. The entries are listed in reverse chronological order: •...

  • Page 63: Using Personal Directory On Your Phone

    3. You can choose Previous or Next to move through listings. 4. Highlight the PAB listing that you want and press Select. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) > Corporate Directory (exact name can vary).
  • Page 64 If you want to... Then... Dial from a PAB 1. Search for a listing. entry 2. Highlight the listing and press Select. 3. Press Dial. (You may need to press the more softkey to see Dial.) 4. Enter the participant’s phone number. 5.
  • Page 65 • Use the numbers on your keypad to enter characters on your phone screen. Use the Navigation button on your phone to move between input fields. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) > Personal Directory > Personal Fast Dials.

  • Page 66: Accessing Voice Messages

    Accessing Voice Messages To access voice messages, use the Note Your company determines the voice message service that your phone system uses. For the most accurate and detailed information, refer to the documentation that came with your voice message system. If you want to...
  • Page 67 Accessing Voice Messages Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)

  • Page 68: Using The User Options Web Pages

    Using the User Options Web Pages Your Cisco Unified IP Phone is a network device that can share information with other network devices in your company, including your personal computer. You can use your computer to log in to your Cisco Unified CM User Options web pages, where you can control features, settings, and services for your Cisco Unified IP Phone.

  • Page 69: Configuring Features And Services On The Web

    Search for a PAB entry Edit a PAB entry Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Then do this after you log in... 1. Choose User Options > Personal Address Book.
  • Page 70 If you want to... Delete a PAB entry Assign a line button for PAB Note Then do this after you log in... 1. Search for a PAB entry. 2. Select one or more entries. 3. Click Delete Selected. Before you can assign a line button for PAB, your system administrator must configure the phone to display services.

  • Page 71: Configuring Fast Dials On The Web

    2. Specify search information and click Find. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Before you can assign a line button for Fast Dial, your system administrator must configure the phone to display services. Contact your system administrator for more information.

  • Page 72: Using The Address Book Synchronization Tool

    Microsoft Windows Address Book (if applicable) with your PAB. Entries from your Microsoft Windows Address Book will then be accessible on your Cisco Unified IP Phone and User Options web pages. Your system administrator can give you access to TABSynch and provide detailed instructions.
  • Page 73 You can also set up Fast Dials on your phone. See Your Phone, page Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Speed Dialing, page Using the User Options Web Pages...

  • Page 74: Setting Up Phone Services On The Web

    Setting Up Phone Services on the Web Phone services can include special phone features, network data, and web-based information (such as stock quotes and movie listings). You must first subscribe to a phone service before accessing it on your phone. If you want to...

  • Page 75: Controlling User Settings On The Web

    Change the language (locale) for your phone screen Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) If you do not see this option, ask your system administrator to configure a service URL button for your phone.

  • Page 76: Controlling Line Settings On The Web

    Your PIN and password allow you to access different features and services. For example, use your PIN to log in to Cisco Extension Mobility or Personal Directory on your phone. Use your password to log in to your User Options web pages and Cisco WebDialer on your personal computer. For more information, ask your system administrator.
  • Page 77 5. In the Line Text Label area, enter a text label. 6. Click Save. Note Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) phone, choose a line from the Line drop-down menu. settings.

  • Page 78: Setting Up Phones And Access Lists For Mobile Connect

    Setting Up Phones and Access Lists for Mobile Connect When using Cisco Mobile Connect, you must add your cellular and other phones that you want to use to make and receive calls using the same directory numbers as your desk phone. These phones are called remote destinations.
  • Page 79 5. To add this member to the access list, click Save. 6. To save the access list, click Save. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) X (upper or lower case)—Matches a single digit. For example, 408555123X matches any number between 4085551230 and 4085551239.
  • Page 80 If you want to... Then do this after you log in... Add a new remote 1. Choose User Options > Mobility Settings > Remote Destinations. destination 2. Select the device from the Name drop-down list box. 3. Click Remote Destinations. 4.

  • Page 81: Using Cisco Webdialer

    The call is now placed on your phone. 6. To end a call, click Hangup or hang up from your phone. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Using the User Options Web Pages...
  • Page 82 • Preferred language—Determines the language used for WebDialer settings and prompts. • Use preferred device—Identifies the Cisco Unified IP Phone (Calling device) and directory number (Calling line) that you will use to place WebDialer calls. If you have one phone with a single line, the appropriate phone and line are automatically selected.

  • Page 83: Understanding Additional Configuration Options

    Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) Manager Assistant Understanding Additional Configuration Options For more information...
  • Page 84 (SCCP phones Advantage, which enables you to make only) video calls using your Cisco Unified IP Phone, your personal computer, and an external video camera. Determine the state of a Ask your administrator to set up the phone line associated...

  • Page 85: Troubleshooting Your Phone

    Cisco CallBack fails The other party might have call forwarding enabled. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) code (FAC) after dialing a number. (SCCP phones only) some features during certain hours of the day.

  • Page 86: Viewing Phone Administration Data

    Viewing Phone Administration Data Your system administrator might ask you to access administration data on your phone for troubleshooting purposes. If you are asked to... Then... Access network Choose configuration data configuration item that you want to view. Access status data Choose Access phone model Choose...

  • Page 87: Cisco One-Year Limited Hardware Warranty Terms

    Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at the following URL: http://www.cisco.com/en/US/docs/general/warranty/English/1Y1DEN__.html Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
  • Page 88 OL-17709-01...

  • Page 89: Index

    Busy Lamp Field see BLF button call activity area, viewing Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) call forwarding configuring from web page call logs dialing from a URL entry in...
  • Page 90 14, 75 illustration of online help for registering securing handset rest web-based services for Cisco Unified IP Phone Expansion Module 7914 51, 75 Cisco Unified Video Advantage Cisco WebDialer Client Matter Code conference calls Meet-Me...
  • Page 91 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) audio quality button, identifying hanging up with mode obtaining...
  • Page 92 line buttons, identifying lines and call forwarding and call states description of icons ring patterns for text label for using BLF viewing voice message indicator setting for logging out of hunt groups Malicious Call Identification (MCID), using Meet-Me conferences menus, using messages indicator for 50, 58...
  • Page 93 Remote-in-Use icon for shared lines resume, using ring patterns, changing ringer customizing indicator for Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP) safety, warnings secure calls security levels of making and receiving secure calls...
  • Page 94 subscriptions, for phone services suspicious calls, tracing switching calls Tabs, phone and feature TABSynch TAPS, using telephony features audible message waiting indicator text, entering on phone Tool for Auto-Registered Phones Support transferring, options for troubleshooting See also QRT Two-way URL dialing, from call log User Options web pages accessing configuring features and services with...
  • Page 95 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
  • Page 96 OL-17709-01...
  • Page 98 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 www.cisco.com Tel: 408 526-4000 Fax: 408 527-0883 Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the CCDE, CCENT, Cisco Eos, Cisco Lumin, Cisco Nexus, Cisco StadiumVision, Cisco TelePresence, Cisco WebEx, the Cisco logo, DCE, and Welcome to the Human Network are trademarks;...

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