Table 6-1. Troubleshooting Guide––continued
Symptom
Self test runs ok, but printer re-
mains idle when computer sends
print data.
Printing is too light.
Probable Cause/Corrective Action
Printing is paused; press
Ready button.
Wrong INTRFCE setting on
Setup menu. Check setting.
Interface cable to computer
is loose, defective or wired
incorrectly. Check interface
cable.
Computer is sending data to
wrong output port. Check
port assignment.
Interface is fouled up. Turn
computer and printer off, then
back on. Or, try a different
output port.
Ribbon is worn. Replace rib-
bon cartridge.
Print density fine-adjustment
is set too light. Hold down
Print Density button and
re-adjust print density.
PH GAP and PFORCE param-
eters on Setup menu are not
set to Auto, or settings are
incorrect. Check settings.
Ribbon cartridge is not fully
seated on carriage. Re-install
ribbon cartridge.
Solving Problems 6-13
User's Guide