Placing Outgoing Calls; Assigning An Account Code - Comdial Quick Q User Manual

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• The system stores numbers that ring on your line but receive no

answer. If the call has been returned by someone else, dialing

the

key reveals who returned the call. Everyone sharing your

line can scroll through the stored numbers and choose which

calls to return.

• While ring-no answer numbers are stored on your system, your

programmed CID button will flash. Press this button to see the

calling number, date, and time the call came in. The most recent

call appears first in the list. To see the next most recent call,

press your CID button again.

• To dial one of the numbers stored in the redial queue, press the

programmed SAVED NUMBER REDIAL button and the

system will automatically redial the number displayed.

• If your system is programmed to leave returned numbers in the

redial queue, the display shows a

returned numbers. To determine who viewed the number and

returned the call, dial the

10.3 Placing Outgoing Calls

• Select an outgoing line and dial the number. Please refer to the

Agent's User Guide for details on placing outgoing calls.

• Account codes can be assigned to both incoming and outgoing

calls. Multiple account codes can be given to individual calls.

Please refer to the Agent's User Guide for details on assigning

account codes.

Oct '02

QuickQ Supervisor's User Guide

character next to the

button.

Comdial

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