LaCie ICA-312 User Manual page 233

This option does not launch the Rescue and is not compatible with the LaCie 5big NAS Pro.
MAC Address Availability: A third option for finding the MAC address is the sticker located on the bottom
of your LaCie 5big NAS Pro enclosure. It features two numbers that correspond to LAN 1 and LAN 2. Both
numbers represent MAC addresses for your device.
RESCUE STEPS
Step 1: Update the Firmware for the LaCie USB Key and Note the LaCie 5big NAS Pro MAC Address
Your LaCie 5big NAS Pro shipped with a USB flash drive (LaCie USB Key). The USB Key will help you boot the
LaCie 5big NAS Pro and troubleshoot the device.
LaCie may update firmware on the USB Key for enhanced operation so please follow the directions below:
1. Insert the LaCie USB Key into a USB port on a PC with a connection to the internet. The PC must be running
Windows.
2. Launch an internet browser to enter the following address: http://www.lacie.com/lakeynas
3. Follow the onscreen directions to make certain that the firmware for your USB Key is up to date.
4. Eject the key from your computer.
Step 2: Back up and Power Off the LaCie 5big NAS Pro
The LaCie NAS Rescue will attempt to repair or reset your RAID array. To guarantee that data stored on the
LaCie 5big NAS Pro is preserved, LaCie highly recommends that you back up all shares before moving forward
LaCie 2big NAS (OS 3.0) | LaCie 5big NAS Pro User Manual 233