LaCie 5big Storage Server Technical Brief
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LaCie 5big Storage Server Technical Brief

How to configure raid
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LaCie Professional Server
Technical Brief: RAID

Table of Contents

1. Introduction .................................................................................................................. 4
2. Administrator ............................................................................................................... 4
3. Removing and Installing Disks ...................................................................................... 5
3.1. MBR, GPT and the 5big Storage Server Operating System ................................................................... 6
3.2. Disk Model and Disk Sectors ............................................................................................................. 6
3.3. Drives with Capacities Greater than 2TB ............................................................................................ 6
3.4. Removing a Disk Tray ....................................................................................................................... 7
3.5. Fastening a non-LaCie Hard Disk to the 5big Enclosure Drive Tray ....................................................... 8
3.6. 5big Enclosure Numbered Slots and Disk Trays ................................................................................ 10
3.7. Insert a Disk .................................................................................................................................. 10
4. Disk Numbering ......................................................................................................... 11
4.1. Disk Numbering: Windows Disk Management .................................................................................. 11
4.1.1. Recovering the 5big Storage Server Default Disk Order ........................................................... 15
4.2. Disk Numbering: LaCie Hardware Monitor ....................................................................................... 16
5. RAID - Five Disk Server ............................................................................................... 17
5.1. Default RAID ................................................................................................................................. 17
5.2. Adjusting the RAID ......................................................................................................................... 19
5.3. Five Disks: System Volume Mirror .................................................................................................... 20
5.3.1. Boot Order and Creating the Mirror After a Recovery .............................................................. 20
5.3.2. Creating the Mirror ............................................................................................................... 22
5.4. Swap Volume: RAID 5 .................................................................................................................... 24
5.4.1. Create the Swap Volume ....................................................................................................... 25
5.4.2. Create the Swap File ............................................................................................................ 29
5.5. Data Volume: RAID 5 ..................................................................................................................... 32
5.6. Volume Activity During a Resynch .................................................................................................... 36
5.6.1. Rebooting During a Resynch.................................................................................................. 36
5.6.2. Accessing Data on a Volume that is Resynching ...................................................................... 36
6. RAID - Two Disk Server .............................................................................................. 37
6.1. Two Disk Suggested RAID Configuration .......................................................................................... 37
6.2. Adjusting the RAID ......................................................................................................................... 38
6.3. 5big Storage Server Single Disk Default Configuration ...................................................................... 38
6.4. Boot Order and Creating the System Mirror ..................................................................................... 39
6.5. Creating the System Mirror ............................................................................................................. 40
6.6. Creating the Data Mirror ................................................................................................................ 42
7. RAID - Three Disk Server ............................................................................................ 45
7.1. Three Disk Suggested RAID Configuration ........................................................................................ 45
7.2. Adjusting the RAID ......................................................................................................................... 47
7.3. 5big Storage Server Single Disk Default Configuration ...................................................................... 47
7.4. Boot Order and Creating the System Mirror ..................................................................................... 48
7.5. Creating the System Mirror ............................................................................................................. 49
7.6. Simple Volume: Swap File ............................................................................................................... 51
7.7. Data Volume: RAID 5 ..................................................................................................................... 56
8. RAID - Four Disk Server .............................................................................................. 62
8.1. Four Disk Suggested RAID Configuration ......................................................................................... 62
8.2. Adjusting the RAID ......................................................................................................................... 64
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  • Page 1: Table Of Contents

    3.3. Drives with Capacities Greater than 2TB .................... 6 3.4. Removing a Disk Tray ........................7 3.5. Fastening a non-LaCie Hard Disk to the 5big Enclosure Drive Tray ............8 3.6. 5big Enclosure Numbered Slots and Disk Trays ................10 3.7.
  • Page 2 9.2. Repairing the System Mirror and RAID 5 After a Disk Failure .............. 79 9.2.1. Removing the Missing Disk ....................86 9.2.2. Replacing Disk 0 ........................89 9.2.3. Rebooting During a Resynch....................89 10. Contacting Customer Support ................... 90 10.1. LaCie Technical Support Contacts ....................90...
  • Page 3 No part of this publication may IMPORTANT INFO: Any loss, corruption be reproduced, stored in a retrieval or destruction of data while using a LaCie system, or transmitted in any form or device is the sole responsibility of the user, by any means, electronic, mechanical,...

  • Page 4: Introduction

    12big Rack Network since it includes a hardware RAID solution. 2. Administrator In order to review, confirm, or redefine the software settings on your LaCie professional server, you must have Administrative rights to the device. Quick Links Click a topic: Removing and Installing Disks ✦...

  • Page 5: Removing And Installing Disks

    LaCie Customer Support for technical assistance. If the problem drive was purchased from LaCie and it is within the warranty period, please replace it with a hard drive provided by LaCie. LaCie will not replace a non-LaCie hard drive or any hard drive purchased from a third party.

  • Page 6: Mbr, Gpt And The 5Big Storage Server Operating System

    Certainly, larger capacity external drives are recommended when drive. Right-click on the disk number to choose GPT or MBR. backing up the 5big Storage Server data via the USB 2.0 and eSATA ports. Make certain to format external backup drives with capacities greater than 2TB using GPT.

  • Page 7: Removing A Disk Tray

    7 3.4. Removing a Disk Tray Adding a non-LaCie disk to an empty slot in the 5big Stor- age Server: The order of disks in the 5big enclosure can be important. LaCie recommends inserting new drives in the order of the numbered slots, from left to right.

  • Page 8: Fastening A Non-Lacie Hard Disk To The 5Big Enclosure Drive Tray

    IMPORTANT INFO: Drives sold by LaCie are the preferred choice for your 5big Storage Server. LaCie disks specially prepared for the 5big enclosure are tested and shipped in a drive tray for easy instal- lation. Additionally, all 5big hard drives include a 3-year warranty.
  • Page 9 Do not fasten a disk to a 5big enclo- sure drive tray with alternative screws. Doing so may damage the drive tray as well as your non-LaCie disk. Make certain that your non-LaCie 3.5” SATA II disk and a Phillips head screw- driver are within reach as well.

  • Page 10: 5Big Enclosure Numbered Slots And Disk Trays

    IMPORTANT INFO: The order of disks in the 5big enclosure can be important. LaCie recommends inserting new drives in the order of the numbered slots, from left to right. For example, if the first slot on the left (Slot 1) contains the sole drive in the enclosure, choose the second slot from the left (Slot 2) for the next drive.

  • Page 11: Disk Numbering

    To best demonstrate disk numbering, this sec- the RAID arrays, it may be helpful to know how the utility assigns tion uses the LaCie default configuration of a 5big Storage Server numbers to the physical disks. Please note that disk number assign- with five disks.
  • Page 12 The other four disks keep their default number assignments since the 5big Storage Server has not been restarted. Fig. 12 Due to the way in which Windows assigns drive numbers, LaCie highly recommends troubleshooting and, if necessary, replacing a Missing disk before rebooting the 5big Storage Server.
  • Page 13 (9.2.1. Removing the Missing Disk). Fig. 14 Slight confusion could occur when a replacement disk is inserted into the empty slot after the 5big Storage Server reboots (Fig. b). While the slot once had a disk that Windows recognized as Disk (Fig.
  • Page 14 LaCie Professional Server Disk Numbering Technical Brief: RAID page 14 Fig. 16 When a replacement drive is inserted into the empty slot, Windows assigns the next available number, Disk 4 (Fig. 16 Fig. 17, b). Certainly, drive renumbering is not a problem that will impact the integrity of the data.

  • Page 15: Recovering The 5Big Storage Server Default Disk Order

    While not imperative to optimal operation, you can easily recover the 5big Storage Server default drive order by restarting the device. Please make certain that the 5big Storage Server is not being ac- cessed before restarting it. After the reboot, the...

  • Page 16: Disk Numbering: Lacie Hardware Monitor

    16 4.2. Disk Numbering: LaCie Hardware Monitor LaCie Hardware Monitor is a software utility that helps to manage your 5big Storage Server (Start > LaCie Hardware Monitor). The Hardware Monitor also numbers the system drives but they remain static, based on the slot.

  • Page 17: Raid - Five Disk Server

    You may use USB 2.0 or eSATA external desktop drives by connecting them to the server ports or backup to a separate network server. If all files on the LaCie server are regularly backed up, the risk of losing data when adjusting RAID configura- tions is dramatically reduced.
  • Page 18 Mirroring and RAID 5 provide solid protection if one drive in their respective volumes should encounter problems. However, LaCie highly recommends backing up the data stored on your professional server regularly in order to guard against worst case scenarios (i.e. accidental data deletion, malicious programs, viruses, etc.).

  • Page 19: Adjusting The Raid

    LaCie Professional Server RAID - Five Disks Technical Brief: RAID page 19 5.2. Adjusting the RAID Administrators may change RAID configurations to suit the needs of a business or after a server system recovery. Launch Disk Management to view or change RAID configurations in Windows Storage Server.

  • Page 20: Five Disks: System Volume Mirror

    Windows operating system, the user is prompted to select one as the device boots. Since a monitor and keyboard are required to choose the boot disk, your 5big Storage Server has turned off this option to save the user time when booting the device.
  • Page 21 The administrator may feel a bit inconvenienced by having to connect a monitor, keyboard, and mouse to the 5big Storage Server in order to choose Disk 1 as the boot disk. To keep the 5big Storage Server boot order, type or copy and paste the following commands into Command Prompt before mirroring the system disk (Go to Start>Command Prompt or Start>Run...

  • Page 22: Creating The Mirror

    LaCie Professional Server RAID - Five Disks Technical Brief: RAID page 22 5.3.2. Creating the Mirror 1. Right-click on the sole partition that lists System as one of its components. Choose Add Mirror... (Fig. Fig. 21 2. From the list of drives, choose Disk 1. Click Add Mirror.
  • Page 23 Technical Brief: RAID page 23 3. The Disk Management prompt in Fig. 23 is standard for the 5big Storage Server (5.3.1. Boot Order and Creating the Mirror After a Recovery). Click OK to continue. Fig. 23 4. The new configuration will Resynch until the mirror is created.

  • Page 24: Swap Volume: Raid 5

    LaCie Professional Server RAID - Five Disks Technical Brief: RAID page 24 5. The mirror has finished building when Resynching is replaced by Healthy. Note that the storage space used for the mirror on Disk is identical to Disk 0. The remaining capacity for each disk is Unallocated for the moment.

  • Page 25: Create The Swap Volume

    LaCie Professional Server RAID - Five Disks Technical Brief: RAID page 25 5.4.1. Create the Swap Volume 1. Launch Disk Management to make certain that the System vol- ume has been mirrored (Fig. 26). If there is a question, please confirm the color coding for volumes.
  • Page 26 LaCie Professional Server RAID - Five Disks Technical Brief: RAID page 26 3. The New RAID-5 volume wizard will launch. Click Next> (Fig. 28). Fig. 28 Disk 2 is listed in the Selected column. Choose Disk 3 and Disk 4, then click Add>...
  • Page 27 LaCie Professional Server RAID - Five Disks Technical Brief: RAID page 27 5. The LaCie default for the RAID 5 Swap volume matches the indi- vidual disk capacity of the System volumes. In Select the amount of space in MB, type 35000. Click Next>...
  • Page 28 LaCie Professional Server RAID - Five Disks Technical Brief: RAID page 28 7. Make certain that Format this volume with the following settings is selected and choose the settings below (Fig. 32): ✦ File System: NTFS ✦ Allocation unit size: Default ✦...

  • Page 29: Create The Swap File

    LaCie Professional Server RAID - Five Disks Technical Brief: RAID page 29 10. The new configuration will Resynch until the RAID 5 volume is created (Fig. 34). Fig. 34 11. The RAID 5 volume has finished building when Resynching replaced by Healthy. The remaining capacity for each disk is Unallocated for the moment.
  • Page 30 LaCie Professional Server RAID - Five Disks Technical Brief: RAID page 30 2. On the left of the window, click once on Advanced system settings (Fig. 35). Fig. 35 3. From the System Properties window, select the Advanced tab. In the first category, Performance, click Settings...
  • Page 31 LaCie Professional Server RAID - Five Disks Technical Brief: RAID page 31 4. At the Performance Options window, click the Advanced tab and select Change... 5. In the Virtual Memory window, click once on S: [Swap] (Fig. 37). Fig. 37 6.

  • Page 32: Data Volume: Raid 5

    LaCie Professional Server RAID - Five Disks Technical Brief: RAID page 32 7. Exit Performance Options System Properties (Fig. 39) before restarting the server, Start > Restart. Create the RAID 5 Data volume after the server has restarted. Fig. 39 5.5.
  • Page 33 LaCie Professional Server RAID - Five Disks Technical Brief: RAID page 33 4. Add all the disks from Available Selected (Fig. 40). Click Next>. Fig. 40 5. The default letter for the Data volume is D. Select D and click Next>.
  • Page 34 ✦ File System: NTFS ✦ Allocation unit size: Default ✦ Volume label: type Data ✦ LaCie recommends checking Perform a quick format. Choosing a longer format while configuring large RAID 5 ar- rays will add a significant amount of time to the resynching process.
  • Page 35 9. The RAID 5 volume has finished building when Resynching replaced by Healthy. Please note that building the Data RAID 5 volume may take between 15 and 40 hours depending upon the capacity of your 5big Storage Server. Fig. 44...

  • Page 36: Volume Activity During A Resynch

    0% once the 5big Storage Server has rebooted. Due to the size of large volumes such as the 5big Storage Server Data (RAID 5), rebooting during a resynch in progress could extend the operation for many hours.

  • Page 37: Raid - Two Disk Server

    Technical Brief: RAID page 37 6. RAID - Two Disk Server A 5big Storage Server with two drives offers many options for the MANUAL NOTE: Users wishing to build or rebuild their RAID ar- user, including the RAID configuration. While it is possible to create...

  • Page 38: Adjusting The Raid

    Storage. 3. Click once on Disk Management. 6.3. 5big Storage Server Single Disk Default Configuration A single disk 5big Storage Server is shipped with two partitions, Sys- tem and Data. Fig. 45, shows both partitions on the sole hard drive, Disk 0.

  • Page 39: Boot Order And Creating The System Mirror

    Windows operating system, the user is prompted to select one as the device boots. Since a monitor and keyboard are required to choose the boot disk, your 5big Storage Server has turned off this option to save the user time when booting the device.

  • Page 40: Creating The System Mirror

    (Disk 1), please go to 3. Removing and Installing Disks for fur- ther information on installing disks into the 5big Storage Server. Fig. 46 2. Before creating the System mirror, make certain that you have entered the commands listed in 6.4.
  • Page 41 LaCie Professional Server RAID - Two Disks Technical Brief: RAID page 41 4. A prompt will ask you to select the second disk for the mirror (Fig. 48). The only choice is Disk 1 since there are two drives within the 5big enclosure. Click on Disk 1 then select Add Mir- ror.

  • Page 42: Creating The Data Mirror

    LaCie Professional Server RAID - Two Disks Technical Brief: RAID page 42 6. The System mirror will be created during the Resynching (Fig. 51). You may build the Data mirror while the System mirror is Resynching. Fig. 51 6.6. Creating the Data Mirror 1.
  • Page 43 LaCie Professional Server RAID - Two Disks Technical Brief: RAID page 43 4. A prompt will ask you to select the second disk for the mirror (Fig. 53). The only choice is Disk 1 since there are two drives within the 5big enclosure. Click on Disk 1 then select Add Mir- ror.
  • Page 44 LaCie Professional Server RAID - Two Disks Technical Brief: RAID page 44 6. All disks will be listed as Healthy once the Resynching is com- plete (Fig. 55). Fig. 55...

  • Page 45: Raid - Three Disk Server

    7.1. Three Disk Suggested RAID alternative disk configurations. Configuration While it is possible to create Spanned disks or RAID 0 arrays, LaCie highly recommends mirroring and RAID 5 for optimal protection of your data. RAID 0 can offer some speed advantages but data will not be protected across multiple volumes as with mirroring and RAID 5.
  • Page 46 LaCie Professional Server RAID - Three Disks Technical Brief: RAID page 46 5big Storage Server Suggested RAID Configurations (Three Disks) Volume Disks and RAID Usage Notes Level System ✦ 2 Disks ✦ Windows Storage Server ✦ A Mirror requires two drives, making it ideal for the Windows Storage must run from its own Server operating system.

  • Page 47: Adjusting The Raid

    Storage. 3. Click once on Disk Management. 7.3. 5big Storage Server Single Disk Default Configuration A single disk 5big Storage Server is shipped with two partitions, Sys- tem and Data. Fig. 54, shows both partitions on the sole hard drive, Disk 0.

  • Page 48: Boot Order And Creating The System Mirror

    Windows operating system, the user is prompted to select one as the device boots. Since a monitor and keyboard are required to choose the boot disk, your 5big Storage Server has turned off this option to save the user time when booting the device.

  • Page 49: Creating The System Mirror

    LaCie Professional Server RAID - Three Disks Technical Brief: RAID page 49 7.5. Creating the System Mirror IMPORTANT INFO: Creating a RAID configuration using Disk IMPORTANT INFO: Before creating the System mirror, please Management will require formatting the disk. Any media that may follow the instructions in 7.4.
  • Page 50 LaCie Professional Server RAID - Three Disks Technical Brief: RAID page 50 4. A prompt will ask you to select the second disk for the System mirror (Fig. 59). Click on Disk 1 then select Add Mirror. Fig. 59 5. Two Windows prompts will appear. Click Yes (Fig.

  • Page 51: Simple Volume: Swap File

    LaCie Professional Server RAID - Three Disks Technical Brief: RAID page 51 6. The System mirror will be created during the Resynching (Fig. 62). You may build the Swap partition while the System mirror is Resynching. Fig. 62 7.6. Simple Volume: Swap File Create the Swap volume once the System has been mirrored.
  • Page 52 LaCie Professional Server RAID - Three Disks Technical Brief: RAID page 52 2. Right-click on the Disk 2’s Unallocated partition. Select New Simple Volume... (Fig. 63). Fig. 63 3. The Simple Volume Wizard will open. Click Next> (Fig. 64). Fig. 64...
  • Page 53 MB. Click Next> (Fig. 65). Fig. 65 5. The default letter for the LaCie 5big Storage Server Swap vol- ume is (Fig. 66). However, you may choose any free letter for the volume. Click Next> after you have chosen a letter.
  • Page 54 LaCie Professional Server RAID - Three Disks Technical Brief: RAID page 54 6. Make certain that Format this volume with the following settings is selected and choose the settings below (Fig. 32): ✦ File System: NTFS ✦ Allocation unit size: Default ✦...
  • Page 55 LaCie Professional Server RAID - Three Disks Technical Brief: RAID page 55 7. Confirm your settings and click Next> if they are correct (Fig. 68). Fig. 68 Fig. 69 shows the System mirror and the Swap volume. Fig. 69 9. Please see 5.4.2.

  • Page 56: Data Volume: Raid 5

    LaCie Professional Server RAID - Three Disks Technical Brief: RAID page 56 7.7. Data Volume: RAID 5 1. Launch Disk Management (5.2. Adjusting the RAID). Please note that Disk 0 has the active partition Data (D:). To create the RAID 5 array using Disks 0, 1, and 2, we must have three allocated partitions.
  • Page 57 LaCie Professional Server RAID - Three Disks Technical Brief: RAID page 57 4. Right-click on the Disk 0 Unallocated partition and choose New RAID-5 Volume... to launch the New RAID-5 Volume Wizard (Fig. 73). Fig. 73 5. Click Next> (Fig.
  • Page 58 LaCie Professional Server RAID - Three Disks Technical Brief: RAID page 58 6. Click Disk 1 and Disk 2 from Available then click Add to move them to Selected (Fig. 75). Fig. 75 7. Click Next> (Fig. 76). Fig. 76...
  • Page 59 RAID - Three Disks Technical Brief: RAID page 59 8. The default letter for the LaCie 5big Storage Server Data volume (Fig. 77). However, you may choose any free letter for the volume. Click Next> after you have chosen a letter.
  • Page 60 LaCie Professional Server RAID - Three Disks Technical Brief: RAID page 60 10. Confirm your settings before clicking Finish (Fig. 79). Fig. 79 11. A Windows prompt may appear confirming that disks will be converted from basic to dynamic (Fig.
  • Page 61 (Fig. 82). Please note that building the Data RAID 5 volume may take between 15 and 40 hours depending upon the capacity of your 5big Storage Server. See 5.6. Volume Activity During a Resynch for information on disk activity during a resynch.

  • Page 62: Raid - Four Disk Server

    Configuration While it is possible to create Spanned disks or a RAID 0 array, LaCie highly recommends mirroring and RAID 5 for optimal protection of your data. RAID 0 can offer some speed advantages but data will not be protected across multiple volumes as with mirroring and RAID 5.
  • Page 63 LaCie Professional Server RAID - Four Disks Technical Brief: RAID page 63 5big Storage Server Suggested RAID Configurations (Four Disks) Volume Disks and RAID Usage Notes Level System ✦ 2 Disks ✦ Windows Storage Server ✦ A Mirror requires two drives, making it ideal for the Windows Storage must run from its own Server operating system.

  • Page 64: Adjusting The Raid

    8.3. Creating the System Mirror IMPORTANT INFO: Creating a RAID configuration using Disk Please follow the steps in 7.3. 5big Storage Server Single Disk De- Management will require formatting the disk. Any media that may fault Configuration, 7.4. Boot Order and Creating the System...
  • Page 65 LaCie Professional Server RAID - Four Disks Technical Brief: RAID page 65 2. Create a Swap partition before attempting to resynch the mirror. Right-click on the Disk 3’s Unallocated partition. Select New Simple Volume... (Fig. Fig. 84 3. The Simple Volume Wizard will open.
  • Page 66 MB. Click Next> (Fig. 86). Fig. 86 5. The default letter for the LaCie 5big Storage Server Swap vol- ume is (Fig. 87). However, you may choose any free letter for the volume. Click Next> after you have chosen a letter.
  • Page 67 LaCie Professional Server RAID - Four Disks Technical Brief: RAID page 67 6. Make certain that Format this volume with the following settings is selected and choose the settings below (Fig. 88): ✦ File System: NTFS ✦ Allocation unit size: Default ✦...

  • Page 68: Fig. 89

    LaCie Professional Server RAID - Four Disks Technical Brief: RAID page 68 7. Confirm your settings and click Next> if they are correct (Fig. 89). The simple volume has been created (Fig. 90). Move to the next step to create the mirror.
  • Page 69 LaCie Professional Server RAID - Four Disks Technical Brief: RAID page 69 8. Right-click on the Swap (S:) partition to select Add Mirror... (Fig. Fig. 91 9. Select Disk 3 to mirror the drives (Fig. 92). Fig. 92 continued on the next page>>...

  • Page 70: Please See

    LaCie Professional Server RAID - Four Disks Technical Brief: RAID page 70 10. A Windows prompt will confirm that you want to convert a basic disk to a dynamic disk. Click Yes to create the mirror (Fig. 93). Fig. 93 11.

  • Page 71: Data Volume: Raid 5

    LaCie Professional Server RAID - Four Disks Technical Brief: RAID page 71 8.5. Data Volume: RAID 5 1. Launch Disk Management (8.2. Adjusting the RAID). Please note that Disk 0 may have an active partition Data (D:). To create the...
  • Page 72 LaCie Professional Server RAID - Four Disks Technical Brief: RAID page 72 3. Right-click on the Disk 0 Unallocated partition and choose New RAID-5 Volume... to launch the New RAID-5 Volume Wizard (Fig. 96). Fig. 96 4. Click Next> (Fig.
  • Page 73 LaCie Professional Server RAID - Four Disks Technical Brief: RAID page 73 5. Click Disk 1, Disk 2 and Disk 3 from Available then click Add to move them to Selected (Fig. 98). Fig. 98 6. Click Next> (Fig. 99).
  • Page 74 RAID - Four Disks Technical Brief: RAID page 74 7. The default letter for the LaCie 5big Storage Server Data volume (Fig. 100). However, you may choose any free letter for the volume. Click Next> after you have chosen a letter.
  • Page 75 ✦ File System: NTFS ✦ Allocation unit size: Default ✦ Volume label: type Data ✦ LaCie recommends checking Perform a quick format. Choosing a longer format while configuring large RAID 5 ar- rays will add a significant amount of time to the resynching process.
  • Page 76 (Fig. 104). Please note that building the Data RAID 5 volume may take between 15 and 40 hours depending upon the capacity of your 5big Storage Server. See 5.6. Volume Activity During a Resynch for information on disk activity during a resynch Fig.

  • Page 77: Repairing Raid Configurations

    105, the disk that has been removed is Missing. Further, the System and Data configurations show Failed Redundancy. Fig. 105 It is a simple procedure to reactivate the RAID when a healthy disk has been removed from an active 5big Storage Server. continued on the next page>>...
  • Page 78 LaCie Professional Server RAID Repair Technical Brief: RAID page 78 1. Reinsert the healthy disk into its slot on the 5big Storage Server (3. Removing and Installing Disks). 2. Disk Management will recognize the reinserted disk but the Failed Redundancy persists until the RAIDs are reactivated (Fig.

  • Page 79: Repairing The System Mirror And Raid 5 After A Disk Failure

    LaCie Customer Support for technical assistance. If the problem drive was purchased from LaCie and it is within the warranty period, please replace it with a hard drive provided by LaCie. LaCie will not replace a non-LaCie hard drive or any hard drive not purchased from LaCie.
  • Page 80 1. If it is not open, launch Disk Management (Server Manager > Storage > Disk Management). This example assumes that the disk has failed and that a replacement from LaCie is avail- able to repair the RAIDs. 2. Note that Disk 1 is...
  • Page 81 LaCie Professional Server RAID Repair Technical Brief: RAID page 81 4. The replacement disk is recognized by Disk Management but the capacity is Unallocated (Fig. 110). Fig. 110 5. The mirror must be broken before recreating it with the replace- ment disk.
  • Page 82 LaCie Professional Server RAID Repair Technical Brief: RAID page 82 6. In the Remove Mirror pop-up window, click on Missing (Fig. 112). Click Remove Mirror. Fig. 112 7. Click Yes at the Disk Management prompt. 8. The mirror has been successfully removed (Fig.
  • Page 83 LaCie Professional Server RAID Repair Technical Brief: RAID page 83 9. Right-click on the System disk and select Add Mirror... (Fig. 114). Fig. 114 10. From the Add Mirror pop-up window, select your replacement disk (in this example, Disk 1) (Fig.
  • Page 84 LaCie Professional Server RAID Repair Technical Brief: RAID page 84 11. Click Yes at the Disk Management pop-up window. 12. Click OK at the Disk Management pop-up window. 13. Disk Management will begin Resynching the System mirror (Fig. 116). Fig. 116 To save time, you may resynch the Data RAID 5 volume while the System mirror is building.
  • Page 85 LaCie Professional Server RAID Repair Technical Brief: RAID page 85 14. Right-click on one of the Data partitions (do not use the Missing disk). Choose Repair Volume... (Fig. 117). Fig. 117 15. In the Repair RAID-5 Volume window, choose the disk to aid in the repair of the Data volume (in our example, Disk 1).

  • Page 86: Removing The Missing Disk

    LaCie Professional Server RAID Repair Technical Brief: RAID page 86 9.2.1. Removing the Missing Disk Disk Management must be told to remove the Missing disk once Resynching has begun. Follow the easy steps below to delete the Missing disk from the list of drives.
  • Page 87 LaCie Professional Server RAID Repair Technical Brief: RAID page 87 3. The Missing disk will remain in the list of Disk Management disks (Fig. 120). However, it should no longer be a part of the Data volume. Fig. 120 4. Right-click on Missing and select Remove Disk (Fig.
  • Page 88 LaCie Professional Server RAID Repair Technical Brief: RAID page 88 5. The Missing disk should now be removed from the Disk Man- agement list (Fig. 122). Fig. 122...

  • Page 89: Replacing Disk 0

    The one difference is how the system will react to a reboot while the System mirror is resynching. If the 5big Storage Server restarts while Disk 1 is being replaced and resynching, the server will have no problem finding a bootable oper- ating system on Disk 0.

  • Page 90: Contacting Customer Support

    LaCie Professional Server Contacting Customer Support Technical Brief: RAID page 90 10. Contacting Customer Support 10.1. LaCie Technical Support Contacts LaCie Asia LaCie Australia http://www.lacie.com/cn/contact/ http://www.lacie.com/au/contact/ LaCie Belgium LaCie Brazil http://www.lacie.com/us/contact/ http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) LaCie Canada LaCie Denmark http://www.lacie.com/dk/contact/ http://www.lacie.com/ca/contact/...

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