Problems With Sending E-Mail; Image Not What Was Expected - Xerox 4110 User Manual

Problems with Sending E-mail

Unable to send e-mail

Image not What was Expected

The image is dirty
No
X e r o x 4 11 0 / 4 5 9 0 U s e r G u i d e
This section describes solutions when e-mail cannot be sent.
Cause Mail address is incorrect
Action Check the e-mail address.
Cause Maximum sending e-mail size is exceeded
Action Change the maximum sending e-mail size, or reduce
the resolution.
Refer to "Maximum E-mail Size" in the System
Administration Guide, or "Scan Resolution
(Specifying a Scanning Resolution)" on page 4-35.
This section describes solutions for dealing with situations where
the scan data does not produce image data as expected.
Cause The document glass or the document cover is dirty.
Action Clean the document glass or the document cover.
Refer to "Cleaning the Document Cover and
Document Glass" on page 11-15.
Cause The document is made of highly transparent material
like a transparency.
Action If the document is highly transparent, marks on the
document cover will appear on the image. Place a
white sheet of paper on the document and scan.
Cause The document is colored, of a rough texture or a
blueprint, for example.
Action Either adjust the copy density or image quality and
then retry scanning.
Cause Glossy printing paper is being scanned.
Action Glossy printing paper easily sticks to the document
glass and shadows are sometimes scanned and
reproduced as dirt. Place a transparency or highly
transparent film under the document and retry
scanning.
1 2 . P r o b l e m S o l v i n g
12-27