Troubleshooting - Interlogix Concord 4 User Manual

Troubleshooting

This section provides information to help you diagnose and solve problems that
may arise while configuring or using your security system.
Your security system uses a variety of different alarm sirens, status beeps, voice
messages, and trouble beeps to communicate with you. This section describes
sounds and what they mean. Try to familiarize yourself with the differences. You
will hear sounds each time you tell your security system to do something, like
arm or disarm. Some sounds you will hear only when there is a problem with the
system, like a low battery. There are also sounds you will hear in an emergency.
Getting to know your system sounds allows you to react quickly and
appropriately, to the messages you hear.
Trouble beeps and messages
When your system detects a problem, it lets you know by sounding trouble beeps
from system touchpads and sirens, and by displaying trouble signals as
messages on touchpads.
Trouble beeps are a series of five short beeps once a minute.
If possible, correct the situation that is causing the trouble beeps. If this is not
possible, call for service. If the problem is not corrected, trouble beeps and
messages start again 4 to 10 hours later.
Your security system also has a feature that will prevent trouble beeps from
starting during normal sleeping hours. This sleep time period is normally set from
10 p.m. to 8 a.m. Contact your installer if you wish to verify or change this
settings.
To silence trouble beeps:
1. Do a system status check by pressing * on a touchpad.
2. Change the arming level.
Table 14 below describes the conditions under which trouble beeps occur and
when they begin. (These sounds are heard from interior sirens and touchpad if
available.)
Table 14: Trouble conditions
Touchpad/voice feedback
AC power failure
66
Trouble condition
The panel power transformer may be unplugged or there may be
an AC power outage. If the transformer is plugged in, check the
circuit breaker or fuse that controls that outlet. The backup battery
will take over, but if AC power is not restored within 15 minutes,
the system will alert you and the central station (if your system is
monitored). It reports again, when power is restored.
Concord 4 User Manual