Interlogix Concord 4 User Manual page 70

Common questions
What if someone calls while I'm using the phone to operate the panel?
If the phone rings while you're using it to operate the system, you'll hear one
long beep for each ring from interior speakers and phones. You can answer
the call by simply hanging up on the system, and then answering the call as
you normally would.
You'll have to initiate another session to resume system operation.
Can I use the phone to control the system while I'm talking on the phone?
No.
How do I perform other phone operations without commanding my security
system?
You can use your phone for transactions such as banking from home by
temporarily disengaging phone control to your security system. The following
procedure will work for one call at a time.
To disengage local phone control:
1. Pick up the phone and press #, 7, 3. The system responds by returning a
dial tone.
2. Wait about 5 seconds for the system to disable local phone control, then
make the desired phone call.
After you hang up, the system automatically enables phone control.
I can't arm the system.
Do the following:
1. If arming to Level 2 (stay) or Level 3 (away), make sure all monitored
perimeter doors and windows are closed.
2. Press * for a system status and for clues to the problem.
3. If you cannot solve the problem, call the installer.
I can't bypass a sensor: my alphanumeric touchpad displays "INVALID" and my
fixed display touchpad sounds a single, long beep.
Possible explanations include:
• The sensor you are trying to bypass may not be active in the current
arming level. For example, an interior motion detector will not be active in
Level 2.
• You may be trying to bypass a 24-hour sensor that cannot be bypassed,
such as a smoke detector.
• Your access code has not been assigned the direct bypassing attribute.
68 Concord 4 User Manual