Answering; Table 1-5 Answer Keys - Hitachi SelecSet 400A User Manual

C 1: A
HAPTER BOUT

Answering

Different ways
to answer calls
Answer Key Type
<ANS> answer key
<INC> incoming answer
key
<INF> information answer
key
<RCL> recall answer key
TGN0-TGN9 trunk group
answer keys
HCXTD830, Rev. A01, July 2001
Y S S 400A
OUR ELEC ET
You can answer calls at your SelecSet 400A in several
different ways, depending on how your system
administrator has set up your phone. All calls always ring
at the fixed <ANS> key.
Your phone may also be programmed with special answer
keys designed to expedite answering operations or to
distinguish certain types of calls. See
description of the different answering keys.
Table 1-5 An s w e r k e y s
Fixed answer key
All calls ring at this key.
Special answer keys
all calls from outside the facility come to this
key
all calls from stations within your facility
ring at this key
calls from outside the facility that are
extended to a station but are not answered
ring at this key. The unanswered call returns
to your SelecSet (or another attendant) after
a pre-set number of seconds. If the called
station has coverage registered for outside
calls, the call goes to the coverage point
instead of to an attendant. See
on page 2-7.
Calls that come in over a special trunk group
ring at these keys.
Table 1-5
Description
"Coverage"
A
NSWERING
for a
1-25