Troubleshooting; Chapter 7 Troubleshooting - ZyXEL Communications G-210H User Manual

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H A P T E R
This chapter offers some suggestions to solve problems you might encounter.
The ZyXEL utility icon does not display.
1 Uninstall (remove) the ZyXEL utility and any other wireless utilities that may conflict
with the ZyXEL utility, and then install the ZyXEL utility again after restarting the
computer.
I cannot start the ZyXEL utility.
1 Make sure the G-210H is properly inserted and the LEDs (lights) are on.
2 Use the Device Manager to check for possible hardware conflicts. Click Start, Settings,
Control Panel, System, Hardware and Device Manager. Verify the status of the G-
210H under Network Adapter. (Steps may vary depending on the version of Windows)
3 Install the G-210H in another computer.
4 If the error persists, you may have a hardware problem. In this case, you should contact
your local vendor.
The link quality and/or signal strength is poor all the time.
1 Search and connect to another AP with a better link quality using the Site Survey screen.
2 Move your computer closer to the AP or the peer computer(s) within the transmission
range.
3 There may be too much radio interference (for example microwave or another AP using
the same channel) around your wireless network. Lower the output power of each AP.
4 Make sure there are not too many wireless stations connected to a wireless network.
G-210H User's Guide

Troubleshooting

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